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Cleveland Thermal Motel

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#11 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Cleveland Thermal Motel
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530 Reviews from our TripAdvisor Community

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Showing 502: English reviews
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Nottingham
Reviewed 2 days ago NEW

I travelled with my daughter and two grandchildren and had our own bedding for one of the children so we had a studio unit. It was plenty spacious enough and had good TV and access to free movies. The beds and pillows were the best I've ever had, they were sooooo comfortable. I believe they're quite new and I would...

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Thank zappamax
Gisborne, New Zealand
Reviewed 6 days ago NEW

lovely hosts. good sized family rooms. beds are comfy and pillows are soft. nice pool area and playground for the kids to unwind in after a hectic day sightseeing or doing other tourist activities. Nice environment for families to play with other tourist families

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Thank annikej25
Tweed Heads, Australia
Reviewed 6 days ago NEW

The Staff were very accommodating . We really enjoyed our stay. The beds were fantastic to sleep on. It was great having an outside pool as well as mineral pools on site. It was secluded from the road and would be safe for children. Just a short drive from the city center and the lake.

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Thank jeemuz10
Reviewed 6 days ago NEWvia mobile

Stayed here as young couple with 10month old baby travelling around from Australia. Pros * Biggest selling point is the friendly staff who are keen to go out of their way to recommend local sites and activities and almost always have discount vouchers to save you a few dollars - brilliant! * Location is very handy to get to many...

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Thank Marian D
Batley
Reviewed 1 week ago NEW

The room was clean and tidy it was also cleaned while we was there. The bed was lovely and comfy the free WiFi was unlimited which it wasn't at all our stays but the main reason for us to give a great review is the manager she was so helpful and inviting a really nice lady

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Thank butlerdanny7
Hamilton, New Zealand
Reviewed 1 week ago NEW

The owners had very good customer service, the motel was average but a great price for what it was. Brilliant thermal baths, which have a silky texture. It was well worth the money. I would stay there again,

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Helpful?
Thank oliver302
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

It is good to hear that the team provided you with such good service, it is something that we pride ourselves on here at the Cleveland! The motel is undergoing in the process of being upgraded. Watch out for pictures on both our website and facebook as the property is slowly brough up to speed! The pools are a big...

Hobart, Australia
Reviewed 1 week ago

My wife and I are both Polio survivors and found the owners of the motel very helpful in providing shower mats and chairs for shower. They also assisted with tour bookings and recommended places to dine. The thermal pools were very welcome after a long days drive as was the swimming pool.

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Helpful?
Thank Charles C
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

We are extremley happy that you enjoyed your stay and that our team were able to help you out. We get great pleasure from trying to make each guest's stay as enjoyable as possible. We love providing knowledge of our lovely city and surrounding area, and we were glad we could assist with making bookings for you to see some...

Auckland Region, New Zealand
Reviewed 1 week ago via mobile

Highly recommended. Our room was simple but spacious and clean, the hot pools are very relaxing and the manager was superb. Lovely big grounds with plenty of space for children to play. Very good value accomodation.

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Helpful?
Thank Richard S
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for your feedback. The team here take great delight in ensuring that the rooms are clean and tidy for your arrival, and that the team were friendly and helpful. We love giving advice on what to do, and when to do it. The pools are a big hit as is the amount of space for the kids to...

Auckland Region, New Zealand
Reviewed 2 weeks ago

We stayed in a one bedroom unit at Cleveland for three nights while in Rotorua for work. We chose this motel on the basis of space (to work), its reviews, the price (although not the cheapest) and the thermal hot pools. The unit was big, old but well maintained and clean. The beds are very comfortable. The TV / Wifi...

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Helpful?
Thank David43Oliver
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for the review. We are in progress of upgrading the kitchens and bathrooms to modernise them. The TV's, beds and Wifi system have all just recently been upgraded and it is good to see that you enjoyed them! There sure is a lot of grounds. 1.2 hectare of grass alone whicg is great for the younger souls to...

Kapiti Coast, New Zealand
Reviewed 2 weeks ago

The Cottage proved to be wonderful accommodation for family, very quiet and peaceful. The facilities at the Cleveland offered the grandchildren plenty to occupy themselves especially the pool, as well as the trampoline area. It is situated close to places of interest and within walking distance to the city, Kurau Park to see the steam and hot pools and we...

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Thank jillianl982
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for the response. The Cottage is a great hit amongst the guests who use it and is our crown jewel. A fully furnished house for when you are away from home, plus the benefits of staying at the Cleveland. The trampolines and pools are a big hit with the kids, and having a lot of grass around as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Econo Lodge Cleveland. Econo Lodge Cleveland is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. Econo Lodge Cleveland is an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make Econo Lodge Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more   less 

Additional Information about Cleveland Thermal Motel

Address: 113-119 Lake Road, Rotorua 3010, New Zealand (Formerly The Cleveland Thermal Resort)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €82 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cleveland Thermal Motel 3*
Number of rooms: 31
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Also Known As:
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Hotel Style:
#8 Best Value Hotel in Rotorua
#13 Family Hotel in Rotorua
#15 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Thermal Motel staff and other travellers.
5 questions
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Questions? Get answers from Cleveland Thermal Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room with a separate lounge and kitchen”
 of 5 bubbles jeemuz10, 22 Mar 2017 | Read review
“We had a frount room,which was very quiet, you'd need to ask for a room down-stairs if required.”
 of 5 bubbles 12charlesc, 20 Mar 2017 | Read review
“Request a room at the back - I imagine the rooms at the front get road noise and they are basically on the car park.”
 of 5 bubbles Stephirey, 26 Feb 2017 | Read review
“One bedroom units are at the back and very quiet. Adjoin play / BBQ area”
 of 5 bubbles Cathy255118, 4 Feb 2017 | Read review
“Bring own towels for pools as other than the room towels which was advised not to be used at the pool, you can hire some towels from office for $2 (I think) for the duration of your stay. Other than that the room was tidy and comfortable.”
 of 5 bubbles 145alexw, 30 Jan 2017 | Read review
5 of 5