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Silver Fern Rotorua - Accommodation and Spa

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Silver Fern Rotorua - Accommodation and Spa
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967 Reviews from our TripAdvisor Community

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Showing 926: English reviews
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Auckland Region, New Zealand
Reviewed yesterday NEW

First time staying at the Silver Fern Me and my partner bought the Spa Indulgence Package and were amazed at the Facilities, Service and Quality of our stay. Everything about this place is great, our spacious room leading out to its own private (Covered) courtyard will full 4 full person spa, or the amazing breakfast we had. Shirley & Allan...

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Helpful?
Thank capsnet
Reviewed 3 days ago NEW

My partner and I chose Silver Fern based on some of its listed amenities - the spa pool and robes, for instance. It was an excellent choice. The property itself is both stylish and comfortable, and its location is ideal. We didn't have a vehicle, so approximately 20 minutes walking to Lake Rotorua/the CBD, and 15 minutes walking to Whakarewarewa...

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Helpful?
Thank shiftermike
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Hi Mike, Thank you for taking the time to write a lovely review about your stay at the Silver Fern, and how much you enjoyed exploring Rotorua. We look forward to having you back to stay when you next visit Rotorua, and thank you for choosing to stay with us this time. Kindest regards Shirley & Allan

Auckland, New Zealand
Reviewed 4 days ago NEW

We had a lovely 3 night stay at the Silver Fern - We were traveling as a family (2 adults plus one child) and the unit with a seperate bedroom was spacious and well stocked with everything required for a pleasant stay. The spa tub was a bonus and lovely to use after our days of hiking/biking. Centrally located and...

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Helpful?
Thank Globetrotters321
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Hi Globetrotters, Thank you so much or choosing to stay at the Silver Fern , and for taking the time to write your review. We are pleased to hear you enjoyed your time in Rotorua. Safe travels. Kind regards Allan

London, United Kingdom
Reviewed 3 weeks ago

Everyone was very friendly and helpful , accommodation was really comfortable and well equipped , conviently located for attractions and eating places .would definitely recommmend staying here., a second washing machine and dryer at the laundry would be useful

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Helpful?
Thank MILT_10
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for such a positive review. We appreciate all feedback and will pass on your comments about the laundry.

Reviewed 3 weeks ago

Loved our three day stay, right in the middle of Rotorua. Fantastic locale, seemed that most sites were a 3 minute drive away, and if we had to go far, it was a 15 min drive. You can tell that the owner/operators really cared about their guests and hotel. Rooms were well laid out, the furnishings were new and smartly...

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Helpful?
Thank Patrick F
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking the time to post a review. We are pleased to hear you enjoyed our facilities and breakfasts. We take on board your comments about the nightlight and will look at improving the lighting. Once again thanks for the review and we look forward to welcoming you again in the not to distant future.

Auckland
Reviewed 4 weeks ago

We have stayed in a few places in Rotorua, but this is definitely the best so far. The room was clean, spacious with its own private spa bath. The bathroom provided extras, from towels for the spa, makeup removal face cloth and cleanettes, as well as normal soap, shower gell and shampoo. We would have loved to have tried the...

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Helpful?
Thank Sharon N
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking the time to post a review of our Motel. Your comments are very much appreciated and we are pleased to hear you enjoyed your dining experiences. We will pass on your comments to our housekeepers who will be delighted with your review. hopefully we will see you again and you can enjoy a cooked breakfast in...

Reviewed 4 weeks ago

Room was clean, quiet, and had a good bed. Paul was great. He gave excellent great area attraction guidance and discounts and a great personally delivered breakfast with very hot omelette. There is a double jacuzzi jet spa tub in the bathroom for soaking. The location is close to town in a nice residential area with other low density inns.

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Helpful?
Thank Richard P
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking the time to review your stay here at the Silver Fern. We are delighted to hear that you enjoyed the local attraction and your accommodation. Hopefully we will welcome you back again in the future.

Reviewed 4 weeks ago

I was gone with my wife last saturday and sunday for 2 nights to booking and once i email to question : it's possible to change one night then after without any confirmation they guys book for one day and once we reached there then they told me we already sent mail but no any email confirmation given by him...

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Helpful?
1Thank Nick S
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Hi Nick we are really sorry about the misunderstanding over the cancellation of the room but at no time were we anything but professional and we were certainly not rude. The email you sent requested that we cancel one night which we did. When you arrived you said you wanted to stay 2 nights again, so you would be able...

Sydney, Australia
Reviewed 26 March 2017 via mobile

We stayed for two very comfortable nights at the Silver Fern. Our room was clean, comfortable and spacious. The main room area contained a small kitchenette, a king size bed, two smallish armchairs and a large TV on a long sideboard with another two 'push in' chairs. The bathroom was modern and well stocked with decent amenities. The extra large...

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Helpful?
Thank Jennifer F
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking the time to post a review. We are pleased to hear that you enjoyed your stay. We were sorry to hear of your issues with the Wifi but we do make ourselves available in the Office to try and sort these problems out for you. We hope to welcome you back to Silver Fern in the...

Reviewed 25 March 2017 via mobile

Check in service was excellent, easy & friendly. Happy to assist with recommendations on places to eat, things to do and local info. The private spa was needed after a day exploring the thermal areas. We would stay here again.

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Helpful?
Thank Leigh S

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 

Additional Information about Silver Fern Rotorua - Accommodation and Spa

Address: 326 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €97 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel
Hotel Style:
#3 Spa Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#6 Business Hotel in Rotorua
#7 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Silver Fern Rotorua - Accommodation and Spa staff and other travellers.
6 questions
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Williamsburg, Virginia
1 month ago
Perth, Canada
5 months ago

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Questions? Get answers from Silver Fern Rotorua - Accommodation and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2 - Executive suite has its own parking to the rear of the building”
  • Room View w/ Kitchen (Executive Spa Studio)
  • King Bed (Executive Spa Studio)
capsnet, 29 Apr 2017 | Read review
“Back, top floor rooms away from street noise. Note, no elevator so would need to carry luggage up and down stairs.”
Globetrotters321, 26 Apr 2017 | Read review
“Upper level”
MILT_10, 7 Apr 2017 | Read review
“Superior room with deck.”
SeaandBill, 8 Mar 2017 | Read review
“We chose an executive one bedroom suite so that we could get more space, great choice”
joanneh933, 6 Mar 2017 | Read review
5 of 5
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US$106* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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