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Novotel Rotorua Lakeside

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Novotel Rotorua Lakeside
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2,365 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Rotorua Lakeside
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Showing 2,218: English reviews
Tauranga, New Zealand
Reviewed 22 May 2014

The location of this Hotel is excellent. We could walk everywhere, and especially at night, we could find a restaurant nearby and it was not far to walk back to the Hotel. The staff at the reception was very friendly and helpful. All our requests were met - newspaper was delivered to our room every morning; early cleaning of our...

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Helpful?
Thank feipo
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear feipo Thank you for taking the time to review your recent stay with us at the Novotel Rotorua. I am very pleased to read that you enjoyed all our fantastic Hotel has to offer. We look forward to having you back. Regards Ian Shipman

Auckland Region, New Zealand
Reviewed 21 May 2014

We had a lovely weekend with friends.Nice atmosphere in lobby and nice room.Very comfortable bed and quiet at night for sleeping.Air conditioning worked well.Restaurant food a little disappointing but satisfactory

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Thank Charles A
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear Charles A Thank you for the post I am glad to read you had an enjoyable stay with us. I am sorry to read the food was not to your liking, we are in the process of updating our menus and i think you will be very impressed my the new selection we have planned. Look forward to having...

Auckland Region, New Zealand
Reviewed 21 May 2014

Review collected in partnership with Accorhotels.com
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Thank Julie W
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Auckland Region, New Zealand
Reviewed 20 May 2014

This is a beautifully appointed Hotel and I walked in on a Sunday afternoon and chose a room with a lake view. I was a little dismayed as I paid extra for the view but the room was on the first floor over the reception area and a bit obstructed by the roof. However the room itself was extremely spacious...

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1Thank liliannz
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear liliannz Thank you for the post I am glad to read you found the hotel to be well appointed. I am sorry there were aspects of your stay which were not to your liking, I will address these with the relevant departments. Regards Ian

Orange County
Reviewed 20 May 2014

The room was decent sized (not huge) but plenty of room for two people. We paid for an upgraded room with a view of lake. The hotel put us on the top floor and it was worth it. Room 528 is almost next to the named suites so very quite. There is plenty of free parking and the lake is...

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Thank david b
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear dlbintheoc Thank you for taking the time to review your recent stay with us at the Novotel Rotorua. I am very pleased to read that you enjoyed all our fantastic Hotel has to offer. I hope the rest of you trip was as enjoyable, we look forward to having you back. Regards Ian Shipman

Waiheke Island, New Zealand
Reviewed 14 May 2014

Review collected in partnership with Accorhotels.com
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Thank gregd47
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Auckland Region, New Zealand
Reviewed 14 May 2014

Review collected in partnership with Accorhotels.com
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Thank Mervyn N
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Whangaparaoa, New Zealand
Reviewed 14 May 2014

Review collected in partnership with Accorhotels.com
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Thank Whanga_Traveller
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Auckland
Reviewed 14 May 2014

Review collected in partnership with Accorhotels.com
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Thank Judith T
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Exeter, United Kingdom
Reviewed 13 May 2014

We stayed at the Novotel for two nights this May while on a NZ road trip. The hotel itself was relatively easy to find, and provided free parking for hotel guests. Upon arrival, we were upgraded to a lake view room by the super friendly manager that was on duty. He provided us with very useful info on a quick...

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Thank T J
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear Judith T Thank you for the great comments posted regarding your recently stay with us at Novotel Rotorua Lakeside. Rotorua certainly is a great tourist destination with a multitude of activities for everyone, we were very pleased you had a fantastic stay with us. We look forward to having you back with us in the near future. Regards Ian...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €114 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel
Hotel Style:
#15 Business Hotel in Rotorua
#16 Luxury Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Rotorua Lakeside staff and other travellers.
8 questions
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Adelaide, South Australia, Australia
Phoenix, Arizona
4 months ago
Auckland, Auckland, New Zealand
over a year ago
Tauranga, New Zealand
over a year ago

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Questions? Get answers from Novotel Rotorua Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view rather than a city view if that is important to you.”
 of 5 bubbles evandbob, 18 Mar 2017 | Read review
“Ask for lake view rooms”
 of 5 bubbles gzbike, 11 Mar 2017 | Read review
“Upgrade to a lakeview room”
 of 5 bubbles madiennec, 6 Mar 2017 | Read review
“All rooms appeared to be away from street noise, so no real advice here.”
 of 5 bubbles Iain_Bailey68, 1 Mar 2017 | Read review
“While the rooms facing the lake do have a great view, the bar is directly below and the noise can keep you up.”
 of 5 bubbles 943camw, 24 Feb 2017 | Read review
5 of 5