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Distinction Rotorua Hotel & Conference Centre

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399 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Reviewed 8 January 2016 via mobile

This hotel has been exceptionally amazing! All the staff are so helpful and friendly and knowledgable. An outstanding staff member was Semi from the bar. He was very welcoming and interactive. He went above and beyond to ensure we had a great stay in the hotel and Rotorua!

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Helpful?
Thank Olivia B
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Olivia B, We are very pleased to receive your feedback on your stay at Distinction Rotorua and are glad to hear you were looked after by our team. We will be sure to pass on your thanks to Semi as well, it sounds as though you enjoyed your time with us, do keep us in mind next time...

Sydney, Australia
Reviewed 6 January 2016 via mobile

The hotel was well maintained & clean. Staff were friendly & helpful. Location was excellent, close to so many attractions, activities, lakes, shops e.t.c! The whole family had a great and fun filled holiday at Rotorua. If choosing to vacate in the North island of New Zealand I would strongly recommend Rotorua & Distinction hotel…😎

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1Thank Titanium4
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Titanium4, Thank you for your feedback, we are pleased to hear you enjoyed what Rotorua has to offer over the holiday period with your family. It is great you found our staff to be helpful and friendly, we do hope to see you back at Distinction the next time you are in Rotorua.

Auckland Region, New Zealand
Reviewed 5 January 2016

This Christmas we did things a bit different and got the family all to stay at the Distinction as it was a central place for us and we have been several time before. The room rate was good and included breakfast which my adult boys loved to bits, we were very happy with selection. This must have the best valued...

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Helpful?
Thank philandkimsquire
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora philandkimsquire, Thank you for your feedback, we are pleased to hear Distinction helped create happy memories for you and your family over the holiday break. It's great you enjoyed our dining options, and found your accommodation to be of expectation. Hopefully we will see you back again in the near future!

Reviewed 27 December 2015 via mobile

This is an older style hotel, but we think it adds to the charm. It was Christmas Day Night when we stayed and there was a massive Christmas tree in the lobby which was awesome! We had a Deluxe Room, and discovered it was very clean and had comfortable beds. The showers water pressure is AAAmazing! The breakfast the next...

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Helpful?
Thank Stace J R
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Stace J R, We are delighted to hear you enjoyed your stay over Christmas with the team at Distinction Rotorua, and that you were able to make use of all facilities available here. Please do come back and stay again next time you are in Rotorua, the team would be very happy to see you back again. Kind...

Sydney
Reviewed 27 December 2015 via mobile

we stayed one night at this hotel on 25/12. most of the facilities were closed due to the public holiday. reception staff was friendly. room was tidy and spacious. no air con but the ceiling fan and the location of the room (facing the back street) made me felt like the a/c was there! I borrowed a power adaptor with...

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Helpful?
Thank An0nym0u5
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora An0nym0u5, Thank you for taking time to place feedback on your stay with us over Christmas. We are pleased to hear you were well looked after by our team and that you enjoyed your room. Wishing you safe travels for the rest of the holiday season, Distinction Rotorua Team

Copenhagen, Denmark
Reviewed 26 December 2015

We really liked staying at distinction. The beds were really good, there were privat spa pools, the room was great and the staff was nice. We also got a couple of drinks in the bar, and the prices were reasonable. The breakfast next morning was good too. We were not unsatisfied with a thing.

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Helpful?
Thank Anna K
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Anna K, It sounds like you had a very relaxing and enjoyable time with us at Distinction Rotorua. Great to see you made use of our facilities and enjoyed the dining options available to the guests here. We do hope to see you again next time you are in Rotorua. Kind regards, Distinction Rotorua Team

Reviewed 24 December 2015 via mobile

Our stay was very comfortable. Nice staff. Rooms are big. Only the location of the hotel is very far from the main Rotorua market. We had to walk 2-3kms one side to reach to the Rotorua Central and another 1km up to the lake, else all good.

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Helpful?
Thank Shubhav G
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Shubhav G, Thank you for your feedback, it is great to hear you found our rooms to be of a comfortable size and that our staff looked after you during your stay. We are located a little out of town, but there is plenty of public transport available from the hotel into the city centre. We wish you...

Reviewed 3 December 2015 via mobile

Hotel had lots of facilities and within easy walking to Maori village. Very helpful staff and nice evening meal and a couple of beers. Room was large clean and tidy and so we managed to arrangements for sisters hotel in Wellington and great rate.

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Helpful?
Thank Maurice S
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Maurice S, Thank you for your feedback, it sounds like you had a relaxing time at Distinction Rotorua and were looked after by our team. We hope you enjoyed your stay in Wellington and do hope to see you back at Distinction Rotorua in the near future.

Australia
Reviewed 3 December 2015

In summary a mid range traveller Hotel largely frequented by overseas bus groups. Firstly I need to acknowledge the staff I interacted with over the 3 days I was there - all were obliging and very friendly. They kindly allowed a late check out prior to our flight. The hotel has seen better days - the lobby is quite smart...

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Helpful?
Thank AussieHolidays
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora AussieHolidays, Great to hear you enjoyed your time at Distinction Hotel and were able to make use of the hotels many facilities. Sorry you experienced some issues with your shower, had you let reception know we would have had someone up right away to look at the problem. We are glad to hear you found the service from...

Wakefield, United Kingdom
Reviewed 11 November 2015

Stayed for 2 nights on our drive down n.z. Room ok, reception staff pleasant as were the cafeteria workers. As for the bar...forget it.. it closes or dosnt open as it sees fit.. closed at 8pm one night we were there, according to the bar man due to lack of customers??. This hotel does not seem to consider a bar...

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Helpful?
Thank Julie C
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Julie C, Thank you for your feedback, we do appreciate you taking the time to comment on your experience at Distinction Rotorua. We are sorry to hear that you were unable to relax and enjoy a drink in our bar after 8pm. We do agree this is earlier than the bar should have been closed and we will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €116 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#25 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“noisy ground floor, only one working lift”
 of 5 bubbles ash139, 12 Mar 2017 | Read review
“Upper floors facing south have nice views.”
  • View from room
  • Inside room
 of 5 bubbles jeffr415, 11 Mar 2017 | Read review
“Choose GF room”
 of 5 bubbles JohnnnyBGood, 2 Jan 2017 | Read review
“Next to thermal explorer highway, nice view from balcony.”
 of 5 bubbles Bylal58, 30 Dec 2016 | Read review
“upper floor rooms have nice views either way.”
 of 5 bubbles ChristinaH352, 18 Dec 2016 | Read review
5 of 5