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Princes Gate Hotel

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731 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Tauranga, New Zealand
Reviewed 4 October 2015

Our Lioness group visited for the weekend and found our accommodation so comfortable and relaxing. The dips we had in the hotel's hot pools were delightful. We also enjoyed a lovely 3-course dinner and show on the Saturday evening and this was great, as none of us wished to venture out once we had got ourselves settled. The charm of...

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Helpful?
Thank collectibleglass
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Hi collectibleglass, Thanks for sharing your experience following the Lioness Groups stay with us recently. We are delighted everyone enjoyed their stay with us along with our Dinner and Show. It was lovely having the ladies stay and we look forward to welcoming you back next time you have the opportunity to 'escape' together again.

Auckland
Reviewed 29 September 2015

We last stayed at this hotel in 1965. 50 years later we came back. The glamour, style and sophistication that depicted the1890s has indeed been masterfully restored. Our beautiful Estate Room was spacious and the decor perfect for a historic boutique hotel. The bathroom was clean and the easy-sleep bed comfortable. The armchairs were an unexpected bonus. The TV was...

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1Thank AucklandBruce
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Hi AucklandBruce, It was lovely to have the opportunity to welcome you 50 years after your original stay. We are very pleased you enjoyed your return to the hotel, along with the modernised facilities, thermal pools and the dinner show experience. We look forward to welcoming back at some stage soon.

Wellington, New Zealand
Reviewed 28 September 2015

The room was a little dark, but very luxurious. The bed was comfortable and I enjoyed having a door which opened onto the veranda. The staff were helpful and the food was very good. It felt like I was on Downton Abbey :-)

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Helpful?
Thank SalNiamh
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear SalNiamh, Thank you for your wonderful comments following your recent stay with us, particularly on the food and staff. We appreciate you taking the time to share your experience and look forward to welcoming you back to the hotel next time you are in Rotorua.

Perth (Tasmania), Australia
Reviewed 23 September 2015 via mobile

Our decor was lovely and the room was wonderfully spacious. The bathroom was a little dated but large and well lit. We had originally booked a King sized bed but had a queen (small, probably a double) and single upon arrival which was fine to start with but a bit cramped. The room had a tendency to get a little...

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1Thank 116hayleyp
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear 116hayleyp, We are pleased your enjoyed our lovely heritage styled rooms and our thermal pools during your recent stay. As the hotel has thermal heating, we do find at this time of year it can be hard to get the balance right when we have a warm day, so thank you for your suggestion to guests of a way...

Palmerston North, New Zealand
Reviewed 20 September 2015 via mobile

Awesome stay, were friendly very helpful regarding where to eat and entertainment! Unit was lovely and clean and appeared to be freshly updated! Will be sure in staying there again in the future! Unfortunately weather wasn't great but very close to town and water front!

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Thank wendyloo2015
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear wendyloo2015, Thanks for your great comments regarding your stay at the Princes Gate Hotel recently. We are pleased you enjoyed your stay and that our helpful staff were of assistance to you. We look forward to welcoming you back next time you are in Rotorua.

Reviewed 14 September 2015 via mobile

Fantastic and helpful staff! The atmosphere of princes gate hotel suites all ages. Located centrally in rotorua, allows for easy walking distance to many sightseeing attractions. The rooms were clean and up to date, with an old school vibe. Would recommend, and definitely will be visiting again.

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Helpful?
Thank Sean C
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear Sean C, Thanks for your wonderful comments on our hotel following your stay. We are pleased you enjoyed the hotels atmosphere and hotel recommendation. We also appreciate your comments on our fantastic team!! We look forward to welcoming you back.

Reviewed 12 September 2015

This hotel has one of the best 'foyers' I have ever had the pleasure spending in time in. The room was great for a single night - though wouldn't have been suitable for a longer size given the small size and no window other than the in the door that led out onto a balcony. There are rooms in other...

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Thank Holly P
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Hi Holly P, Thank you for your lovely comments on our hotel and in particular the Foyer. As you also note, we do have rooms of varying configurations and locations with the hotel, each offering a different experience. We look forward to being able to welcome you back to the Princes Gate Hotel.

Reviewed 5 September 2015 via mobile

Best love about it is the location. Just across the town bus station, next door to the government gardens, and walking distance to other tourist attractions and establishments. Next was the hotel itself. Its old and victorian but the rustic charm blends well with the updates made. And it smells like powder :) They have a complete facility needed by...

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Thank Ana Maria A
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear Ana Maria A, Thanks for your fantastic feedback on the hotel, its team members and that surprise Kiwi Cocktail!! it was lovely having you both here and we look forward to welcoming you back next time you are in NZ.

Southport, United Kingdom
Reviewed 4 September 2015 via mobile

This Hotel was lovely on the outside, it was nice inside also, the rooms was ok, I know it's a Historic building but..... The whole place looks like it needs updating on the inside and bit more cleaning around the place. Only stayed one night as this was a surprise for me. As we had booked a event for the...

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Helpful?
Thank Yuen L
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear Yuen L, Thank you for taking the time to comment on your recent stay with us. We are very proud of the hotels history and decor, although we do appreciate some of the decor may not appeal to everyone. We are pleased you otherwise enjoyed your time with us.

Hong Kong, China
Reviewed 4 September 2015

We went for their high tea session, nice food (esp. the scones) with elegant tableware, decent service and reasonable price. Love the music they played during our meal and the atmosphere are quite relaxing, would love to go again.

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Thank patatayan
PrincesGateHotel, Guest Relations Manager at Princes Gate Hotel, responded to this review

Dear patatayan, Thank you for taking the time to review our High Tea. We pride ourselves on offering a great experience within historical surroundings and are pleased you enjoyed your time with us. It would be wonderful to welcome you back.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Princes Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer style and sophistication that depict a bygone era. The Princes Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Princes Gate Hotel. ... more   less 

Additional Information about Princes Gate Hotel

Address: 1057 Arawa Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €75 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Princes Gate Hotel 4.5*
Number of rooms: 50
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Also Known As:
Princes Gate Rotorua
Hotel Princes Gate
Hotel Style:
#10 Business Hotel in Rotorua
#28 Romantic Hotel in Rotorua
#30 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Princes Gate Hotel staff and other travellers.
3 questions
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Questions? Get answers from Princes Gate Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have an apartment (called a suite) have an upstairs one.”
 of 5 bubbles AndrewMarks31, 14 Mar 2017 | Read review
“Balcony rooms up on the second floor have windows!!”
 of 5 bubbles MrsD65, 13 Mar 2017 | Read review
“Avoid room 4 if you are looking for a room with a view. Don't avoid room 4 if you are only there for an overnight stay.”
 of 5 bubbles kiwigirlabroad, 4 Mar 2017 | Read review
“Upper floor looking out over the front or to the Government Garden side (right as you look at the hotel from the front).”
 of 5 bubbles Bridstow, 2 Mar 2017 | Read review
“Only "drawback" is no elevator in main building but helpful staff to assist carrying bags up stairs.”
 of 5 bubbles PGR2017, 1 Mar 2017 | Read review
5 of 5