We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Prince's Gate Hotel

Traveller (400)
360
Panoramas (14)
Room & Suite (252)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Prince's Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer style and sophistication that depict a bygone era. The Prince's Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Prince's Gate Hotel.
Read more
Property amenities
Free parking
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Quaint
HOTEL CLASS
1,005Reviews
705Photos
7Q+A
100Room tips
Traveller rating
  • 372
  • 304
  • 191
  • 80
  • 58
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We booked a one-bedroom suite in the adjacent "heritage listed" building, advertised as “classical” and "beautifully furnished". We anticipated a few "age-related" imperfections as we didn't want to stay in a bland, impersonal room. However, we assumed (wrongly) that paying
Read more
Convenient location for shopping & dining. Restaurant & lobby restored. Exterior of building unmaintained, rotten woodwork & in disrepair. Incredibly small room & bathroom. Room did not feel clean. Bed extremely uncomfortable. Low water pressure. Peeling wallpaper. No window in
Read more
Response from Phila987, General Manager at Prince's Gate Hotel
Responded 1 week ago
Good morning msmith1010. Thank you for staying with us and for your feedback. We have a range of rooms of different sizes and outlooks-all of which are clearly outlined on our web site. All rooms have new beds, aircon units and complementary unlimited wi-fi. I stand by my housekeeping team who maintain very high standards. Further room upgrades will include new furniture..bathroom upgrades to improve guest comfort levels whilst enhancing the historic nature of this lovely building. A full repair of the main hotel roof and exterior commences later this month. Our hot pools have just been refurbished along with our outside garden area. Our award winning chefs provide quality meals fresh products sourced locally. Kind regards Phil Agent general managet
Read more
Great location, beautiful hotel. Walk across the street to huge park, or two blocks to street full of restaurants. Lots to explore and help nearby with information center 2 blocks away as well. Room 47 on corner (Wilkes) was quiet and had view of lake in distance.
Read more
Having visited Rotorua many times our sights were set on the hotel after enjoying early bird dinners while we stayed at the Milenium. The hotel looked like a Grand Old Lady. We booked in and was shocked to be put in a room no backpacker would accept. There was a virtual sideways
Read more
Beautiful restored old hotel. White tablecloths in dining room and chandeliers. We had a suite in a newer Art Deco wing. Hot thermal pools were great. Happy hour and music at the bar very relaxing. A treat.
Read more
Response from Phila987, General Manager at Prince's Gate Hotel
Responded 2 weeks ago
Good evening 913Julieo. Thanks you for staying with us and for your positiivne feedback. We are so please you enjoyed your time with us. Kind regards Phil Agent GM
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPrince's Gate Hotel
The Two-Bedroom Suite at the Princes Gate Hotel
Professional photo exclusively commissioned by TripAdvisorPrince's Gate Hotel
The Two-Bedroom Suite at the Princes Gate Hotel
Professional photo exclusively commissioned by TripAdvisorPrince's Gate Hotel
The Estate Room at the Princes Gate Hotel
Professional photo exclusively commissioned by TripAdvisorPrince's Gate Hotel
The Designer Room at the Princes Gate Hotel
Professional photo exclusively commissioned by TripAdvisorPrince's Gate Hotel
The Classic Room at the Princes Gate Hotel
PreviousNext
12345649
Is there a hairdryer in the room? Thanks.
Hi Penny yes hairdryer in every room Kind regards Phil
1 vote
Show all answers
Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also conducted a thorough audit of the hotel - no other issues were found (It was just the one room). We implemented new pest control systems and have a dedicated and experienced housekeeping team. We set and maintain the highest housekeeping standards and I personally guarantee you will enjoy your stay with us. The Princes Gate Hotel is a unique, historic property undergoing tasteful refurbishment, is next to the beautiful Governement gardens and just 2mins from the CBD. Kind regards Phil Agent General Manager
0 votes
Show all answers
Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online though. Just google Princes Gate Hotel Kind regards Yuri Ponstijn Front Office Manager
0 votes
Dear Mariannek I received your email and I have responded to that Kind regards Yuri Ponstijn
1 vote
Show all answers
Hi Vince. All our rooms have new airconditioning units! Look forward to your visit Kind regards Phil GM
0 votes
PreviousNext
12
"Checks out room before you except it"
"The price would put a lot of people off. Our room on the ground floor was $200 a night without breakfast."
"Location, restaurant"
"High Tea in dining room"
"Elizabeth room was BIG"
PreviousNext
12345620
PRICE RANGE
US$98 - US$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
princes gate rotoruahotel princes gate
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
50
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing