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    Copthorne Hotel Rotorua

    Fenton St, Rotorua, New Zealand
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    29/10/2017 30/10/2017
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    US$118US$131
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent9%
    • Very good25%
    • Average33%
    • Poor18%
    • Terrible15%
    13 Aug 2017
    “Restaurant Visit”
    17 Jun 2017
    “Was ok”
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Holiday Inn Rotorua
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (326)
    There are newer reviews for Copthorne Hotel Rotorua
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    141 - 145 of 311 reviews

    Reviewed 31 March 2014

    Very quick check in. Hotel is so distance from town. $10 cab fare town to hotel. Two double beds, spacious room. Bathroom very good with fittings all in good condition. Recommend this hotel. Gluten free food available.

    Thank 464Pents
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 13 April 2014

    Thank you for taking the time to place feedback on your recent stay. I was pleased to see you were happy with our facilities. I do hope we have the pleasure of your company in the future.

    Reviewed 23 March 2014

    The sheets in our room had not been changed from the prior guest. There was some type of Vaseline or other grease on them and the pillow case was dirty. It was disgusting. We called Reception and someone came up at 10:00 p.m., agreed that...More

    1  Thank XenophonAnabasis
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 13 April 2014

    Thank you kindly for your review. I was disappointed to hear of your experience as your concerns are not what we thrive to deliver to our guests. I would like to discuss this further if you would be so kind as to contact me directly....More

    Reviewed 19 March 2014

    The hotel was very spacious with big restaurant,bar and pool area.Staff were courteous but not over friendly.I had to ask for a compendium to find out about the services.This was duly delivered by a porter.There was a hole in the floor in the bathroom which...More

    Thank Charles A
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 21 March 2014

    Thak you for your feedback. I do appreciate parts of our hotel are dated and we plan to start refurbishment in late April in areas. Your feedback is very important to us as a way to measure our services and facilities. Thank you

    Reviewed 10 March 2014

    We checked into our SUPERIOR ROOM for a stay of 7 nights. After 30 minutes went to reception to check that we were actually checked into the right room. We were told we in the correct room. At the very least we thought we would...More

    Thank Sheree H
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 21 March 2014

    Thank you for your review. I was disappointed to hear the hotel was not what you expected although the booking was done on your behalf by the organizor. However I thnak you for your feedback and would suggest a motel would best suit your needs...More

    Reviewed 6 March 2014

    Since the hotel address did not have a number other than Fenton Street, we drove about the entire length of the street before we found it. When we checked in, we were given an upgrade to the top floor. We were so happy, until we...More

    Thank itchfoot
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 21 March 2014

    Thank you for your feedback. Our non smoking policy is very hard to police although we do our upmost to control this. I was pleased to read you did enjoy some of the facilities of the hotel although our location did not quite suit your...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$84 - US$164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Luxury Hotel in Rotorua
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Expedia, Booking.com, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, Hotwire and HotelQuickly so you can book your Copthorne Hotel Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Rotorua Kingsgate Hotel
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (41)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
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    .16 km away
     
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    .08 km away
     
    Arista Capri Motel
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    .40 km away
     
    Holiday Inn Rotorua
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    Nearby Restaurants
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    Chapmans Restaurant
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    Nearby Attractions
    Te Puia
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    Whakarewarewa - The Living Maori Village
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    Te Whakarewarewa Geothermal Valley
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    New Zealand Maori Arts and Crafts Institute
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    1.15 km away
    Ask a question
    Questions & Answers
    Winia R
    29 May 2017|
    AnswerShow all 3 answers
    Response from Theresa M | Property representative |
    It is a full buffet breakfast but please contact the hotel directly if you would like a menu. Thank you
    0
    Votes
    Califdan69
    6 January 2017|
    Answer
    Response from TMRussel | Reviewed this property |
    I only saw dry cleaning services available so but sure about a public laundry. Enjoy.
    0
    Votes
    Room Tips
    "As this hotel is on a main road all the rooms facing the road are noisy, no double glazing."
    Read review
    "Wouldn't stay here"
    Read review
    "Wait until they update hotel"
    Read review
    "Bottom floors have nice seating area right outside the room."
    Read review
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