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    Copthorne Hotel Rotorua

    Fenton St, Rotorua, New Zealand
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$97
    US$88
    SAVE US$9
    US$89
    US$89
    Traveller (58)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent9%
    • Very good25%
    • Average33%
    • Poor18%
    • Terrible15%
    17 Jun 2017
    “Was ok”
    17 May 2017
    “Staff made our stay the best”
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Regal Palms 5 Star City Resort
    465 reviews
    #7 of 92 hotels in Rotorua
     
    Apex on Fenton
    340 reviews
    #10 of 92 hotels in Rotorua
     
    Arista of Rotorua
    869 reviews
    #3 of 92 hotels in Rotorua
     
    Sport of Kings Motel
    1,232 reviews
    #2 of 92 hotels in Rotorua
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (320)
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    There are newer reviews for Copthorne Hotel Rotorua
    See the most recent reviews

    101 - 105 of 305 reviews

    Reviewed 2 March 2015

    Generally say all the services including room service, dinning, and hygiene are good except the bed mattress are too soft to sleep and too much noises in the mid night, hope this will be improved in the future.More

    Thank Eddie W
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

    Thank you Eddie for your review. I apologise for the noise during the night. It can be very hard to police however I do know any calls to reception would soon put a stop to the noise levels. I do hope we can welcome you...More

    Reviewed 22 February 2015

    This was our third stay in a Copthorne hotel on our tour, and the second best. Room was good, had a bath (hooray!). Pool was fabulous, had it to ourselves for a couple of hours, bean bags were interesting, but worked! Would certainly recommend this...More

    Thank sladie
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

    Thank you kindly for your positive review. I was pleased to read we achieved a good level of service. We hope to host you again in the near future.

    Reviewed 18 February 2015

    The hotel itself was pretty good. It had a nice looking pool, but it was outdoor and too cold to use it. there was also a nice little bar in the hotel that was pretty fun. The staff at the hotel were not helpful at...More

    Thank ladywanderlust333
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

    Thank you for your feedback. Your concerns have been addressed and I can assure you this level of service is not what we would normally deliver. I acknowledge a lack of training with new staff was the problem which has now been rectified. Thank you...More

    Reviewed 16 February 2015 via mobile

    This hotel is in a great location & rooms are reasonable, however the staff let it down. Firstly it was Valentines Day and there were no staff to be seen when needed. When we finally found the manager to serve us he helped us as...More

    Thank 784tatumm
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

    Thank you for your feedback. I appreciate you alerting me to your concerns. I have addressed this matter with staff concerned. YOur feedback has been very helpful.

    Reviewed 5 February 2015 via mobile

    It was bad luck for us went to restaurant for a dinner. No duty manager, no waiting staff, housekeeping staff doing waitresses job very obvious no knowledge about either wine or food. I am very sorry to say but food was very poor. We didn't...More

    Thank NZexplor
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

    Thank you kindly for your feedback. I was very ocncerned to read about the service you encountered during your dining experience. Please be assured this matter has been dealt with and I would like to offer my sincere apologise. Should you wish to utulize our...More

    Regal Palms 5 Star City Resort
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    Arista of Rotorua
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    Sport of Kings Motel
    1,232 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Luxury Hotel in Rotorua
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with World Independent Hotel Promotion, Booking.com, Hotels.com, Priceline, Expedia, Cheap Tickets, Travelocity, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Copthorne Hotel Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Rotorua Kingsgate Hotel
    Add Photo Photos
    Traveller (58)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (41)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Apex on Fenton
    340 reviews
    .13 km away
     
    Arista of Rotorua
    869 reviews
    .37 km away
     
    Regal Palms 5 Star City Resort
    465 reviews
    .17 km away
     
    Sport of Kings Motel
    1,232 reviews
    .28 km away
     
    Nearby Restaurants
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    Cobb & Co. Rotorua
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    Nearby Attractions
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    Whakarewarewa - The Living Maori Village
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    Ask a question
    Questions & Answers
    Winia R
    29 May 2017|
    AnswerShow all 3 answers
    Response from Theresa M | Property representative |
    It is a full buffet breakfast but please contact the hotel directly if you would like a menu. Thank you
    0
    Votes
    Califdan69
    6 January 2017|
    Answer
    Response from TMRussel | Reviewed this property |
    I only saw dry cleaning services available so but sure about a public laundry. Enjoy.
    0
    Votes
    Room Tips
    "As this hotel is on a main road all the rooms facing the road are noisy, no double glazing."
    Read review
    "Wouldn't stay here"
    Read review
    "Wait until they update hotel"
    Read review
    "Bottom floors have nice seating area right outside the room."
    Read review
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