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Black Swan Lakeside Boutique Hotel

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Black Swan Lakeside Boutique Hotel
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172 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Hewitt, New Jersey
Reviewed 4 days ago NEWvia mobile

What a beautiful boutique hotel and location. The new owners have done an amazing job with this place. The views are spectacular. Make sure you ask cornbread and go down to the dock and feed the black swans. The rooms are Art Deco. Malakai and Andrew were wonderful and helpful. The food for dinner and breakfast were very good.

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Thank Caron H
Bexley, United Kingdom
Reviewed 2 weeks ago

We only stayed for a couple of nights and spent a great time visiting the sites nearby . We enjoyed breakfast and evening meal here. I found the heated towel rail really useful. They may have had new staff as one was less helpful than all the others ( we had been used to smaller hotels who are able to...

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Thank 7piper
Aberdeen, Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

First class service. Beautiful setting with pool and jacuzzi and amazing gardens. On lake front. Breakfast was delicious. Nicola was a lovely helpful manageress. Would love to return someday. A very special boutique hotel. Only criticism is that although the bedroom was beautiful it could have done with being larger

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1Thank 503Sandy
Reviewed 3 weeks ago

Great stay in lakefront room. Room was spacious and bathroom very nice with good amenities. Breakfast is part of the stay and well worth getting up for... Had dinner at hotel one night and it was good, not outstanding but solid. Enjoyed drinks on veranda each evening and sitting in garden taking in the view. Be sure to taste the...

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1Thank Daca L
Knebworth, United Kingdom
Reviewed 3 weeks ago via mobile

We arrived for our one night stay on Thursday 16 February in torrential rain to be met at our car by hostess Nikola with umbrellas. This service continued with assistance with luggage, a tour of the premises, and as this trip was to celebrate my wife's birthday, a upgrade to lakeside room 5. Superbly furnished with complimentary cake and mini-bar,...

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2Thank Alan J
Stafford
Reviewed 22 February 2017 via mobile

This is a lovely boutique hotel overlooking Lake Rotarua. The rooms are charming, and well furnished. Interestingly the mini bar has complimentary snacks and non alcoholic drinks, nice touch. Breakfast is an event not to be missed. Each meal is prepared individually, no buffet, and you are encouraged to try everything on the menu. Service is excellent, under the keen...

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1Thank RandSStafford
Wellington, New Zealand
Reviewed 11 February 2017 via mobile

We really enjoyed our stay in 2 lake front rooms. We were lucky with the weather and also that the place wasn't as busy as it could be (noting I think only 9 rooms) so it felt at times we had the place to ourselves - which was great and materially added to the experience for all. The breakfast was...

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Thank TP1111
Lund, Sweden
Reviewed 10 February 2017 via mobile

Beautiful interior and location, but unfortunately not a five star place. Service close too early (9 PM), not living up to pre-bookings and laundry service not performing. They have however a great potential with its location.

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Thank 11Kenzo
Wellington, New Zealand
Reviewed 5 February 2017 via mobile

Thank you to Arthur, Nicki and the wonderful team at this lodge for making our 3 night stay at your lodge over my 50th birthday a break to remember. Such a beautiful lodge in a picturesque setting which was nothing short of perfect. A place where they treat guests like royalty from the comprehensive a la carte breakfast menu catering...

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1Thank tsaes
Auckland Region, New Zealand
Reviewed 29 January 2017 via mobile

Stayed here for 3 nights with a family group of 13 to celebrate a milestone birthday. Black Swan is an idyllic property right in the lake. It has a beautiful pool that the kids lived in, and wonderful spa pools hidden up the hill. The breakfasts were excellent and you can choose from a very good range on offer from...

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1Thank Pinyardo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning

Additional Information about Black Swan Lakeside Boutique Hotel

Address: 171 Kawaha Point Road, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €315 - €566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Black Swan Lakeside Boutique Hotel 5*
Number of rooms: 8
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Questions & Answers

Questions? Get answers from Black Swan Lakeside Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apparently according to the proprietor manager, our lakeside room was the cleanest”
 of 5 bubbles julesl314, 17 Nov 2016 | Read review
“Ask for ground floor lakeview suites in main building”
 of 5 bubbles JesseM723, 16 Nov 2016 | Read review
“Choose lake view room which are quieter”
 of 5 bubbles Peteandgary, 12 Nov 2016 | Read review
“Go for the view!”
 of 5 bubbles 864steveq, 8 Nov 2016 | Read review
“Rooms in website look far bigger than reality.”
 of 5 bubbles , 13 Sep 2016 | Read review
5 of 5