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VR Rotorua Lake Resort

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#24 of 93 Hotels in Rotorua
Certificate of Excellence
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VR Rotorua Lake Resort
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345 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Reviewed 4 days ago NEW

Booked a king suit, lovely clean room, great views, super comfy bed and staff very helpful, even brought our dinner to our room on request after a crazy day in Rotorua! Not one complaint, everything was as advertised.

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Helpful?
Thank Laura-Anne H
Australia
Reviewed 1 week ago via mobile

Location not too central relative to rotorua but very accessible off highway and well lit, ample parking, facilities are clean and modern, rooms fresh and decor really new. Lake views on the back, can walk up to waterfront. 10/10

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Helpful?
Thank Roland D
Reviewed 2 weeks ago via mobile

If picturesque views from your bedroom is what you are looking for, look no further. This truly is a beautiful spot, overlooking lake Rotoiti. The facilities are there but don't explode with excitement. The spa is a good temperature and the pool is nice for a quick cool off, even though it is pretty small. Check in, there was a...

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Helpful?
Thank Jamie G M
Hobart
Reviewed 2 weeks ago

Wonderful to walk along the lakeside and also to view the lake from one's room, even when seated in the bath!! The restaurant offered a very tasty well plated meal with variety on the menu for meat eaters and vegetarians. With the lake at your doorstep numerous water activities are possible and the hotel offers every assistance to you to...

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Helpful?
Thank Tassie-ite
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you very much for your kind review. Such an opinion is a reward for us and gives us a great motivation for further work. The most important news for us is that your stay was a very successful and left so positive memories. We hope to welcome you back again soon. All the best for your...

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

This hotel is on the shores of Lake Rotoiti about 15km from Rotorua. The setting is superb with a lawn running down to the lake front. Make sure you book a lakefront room otherwise you will miss the benefit of the views. It is a little old and needs some work to keep it up to standard. You can hear...

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Helpful?
Thank WildcatNZ
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, It is great to hear that you had a great stay with us! Thank you for taking the time to review our Resort! We hope you will come back and visit us soon! Regards, Vivek

Reviewed 30 December 2016 via mobile

We made last minute reservations and based it off of reviews. This has turned out to be as good as all the reviews. Beautiful property! The staff here are very friendly and hospitable. We feel very welcome and appreciated here. We dined here this evening and it was the best meal we've had in a long while. Compliments to the...

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Helpful?
1Thank Heather T
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look...

Tauranga, New Zealand
Reviewed 10 December 2016

Absolutely amazing. The customer service was extraordinary, being welcomed by such a lovely guy, thank you so much, you were so accomodating as I know we were a wee early, not many places these days show such warm and welcoming hospitality. We booked in for 1 day/night to celebrate our 1st Wedding Anniversary. We were on a budget so booked...

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Helpful?
Thank Pretzel50
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our resort in the near future. Regards, Vivek

Australia
Reviewed 7 December 2016

Booked directly with them and Ammy gave us the best deal. The view, food and facility were excellent. We forgot our stuff and they took extra efforts to post them to Auckland as matter of urgency. An excellent example of someone providing over and above service. Will surely visit again.

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Helpful?
Thank Sanswal
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Ammy that he made an impact during your stay. We hope to welcome you back to the Resort soon! Regards, Vivek

Reviewed 6 December 2016 via mobile

I booked my accommodation via booking.com for a discounted price and commented on the booking that my husband and I were celebrating our wedding anniversary. We were upgraded to the best room here foc and what a pleasant suprise. The view is magnificent from the lounge and bedroom. A gorgeous spa bath that is actually well sized. We did find...

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Helpful?
Thank Maria T
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear Valued Guest, Happy wedding anniversary to you and your husband ! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life's celebrations and milestones. Take care ! Regards, Vivek

Australia
Reviewed 6 December 2016 via mobile

The room is fine and the view of the hotel is good. But the dinning experience is terrible and I would say this is the most terrible breakfast experience that I ever had. The staff force my family to sit with other customers in a very crawd table without any explanations while there are still many table left in the...

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Helpful?
Thank Yiheng Z
vivek s, General Manager at VR Rotorua Lake Resort, responded to this review

Dear valued guest, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Regards, Vivek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Located in the exclusive suburb of Okawa Bay, Mourea on the beautiful shores of Lake Rotoiti is a unique & classy hotel - The VR Rotorua Lake Resort.Just 15 minutes drive from central Rotorua, the VR Rotorua Lake Resort offers lodge style influenced accommodation options, designed to make a visit one of affordable luxury, combining high quality details with pleasure & fun. ... more   less 

Additional Information about VR Rotorua Lake Resort

Address: 366 State Highway 33 | Mourea, Rotorua 3704, New Zealand (Formerly Amora Lake Resort)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €81 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VR Rotorua Lake Resort 4*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#2 Top resorts Hotel in Rotorua
#11 Spa Hotel in Rotorua
#16 Family Hotel in Rotorua
#19 Luxury Hotel in Rotorua
#24 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from VR Rotorua Lake Resort staff and other travellers.
1 question
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Adelaide
over a year ago

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Questions? Get answers from VR Rotorua Lake Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the lake front, awesome”
 of 5 bubbles Pretzel50, 9 Dec 2016 | Read review
“Not sure if possible unless New cleaning staff emloyed”
 of 5 bubbles WYorkshiretraveller, 29 Nov 2016 | Read review
“Upper floor with a Lake View”
 of 5 bubbles crh079, 25 Sep 2016 | Read review
“request a lake view”
 of 5 bubbles lindasteinie, 13 Sep 2016 | Read review
“If you like quiet and want to get away from it all, then it's perfect. The lake is lovely”
 of 5 bubbles 467rachaelc, 7 Sep 2016 | Read review
5 of 5