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Rotorua Thermal Holiday Park

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246 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Levin, New Zealand
Reviewed 20 September 2016

Stayed here for 3 nights. Staff very friendly. I felt the camp was a little run down and tired. We stayed in a 2 bedroom flat thing. It was fine, had the essentials, shower was terrible though. no pressure. The hot pools weren't hot enough and needed more regular cleaning. good value for money though if you're just looking for...

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Helpful?
Thank lilb044
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - our Holiday Park is under extensive renovations and we are trying hard to upgrade a number of our units before our summer period arrives. Due to the large amounts of rain we have endured recently it is sometimes difficult to keep our natural thermal pools heated at a constant...

Canberra, Australian Capital Territory, Australia
Reviewed 17 September 2016 via mobile

This could have been okay, with wonderful and helpful check in staff and an ideal location within proximity of many of Rotarua's finest offerings. Unfortunately, the park is pretty tired and in need of a really good revamp. Additionally, while there was access to a few onsite thermal pools to while away niggles, these were constantly dominated by noisy rude...

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Helpful?
Thank Karen B
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback, we are in the midst of extensive renovations with cabins being refurbished, new motel units arriving and two large rows of trees being removed. We are about to put new roofs on our camper block covered in walkway just in time for our summer holiday period. Our amenity blocks will...

Reviewed 13 September 2016 via mobile

Really really good chalet! It was clean and had everything we needed. Had a little heater that warmed up the whole room. We soent the evening in the hot pools. If we have to go back to Rotarua we will definitely book again!

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Helpful?
Thank Gaja B
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you so much for your wonderful, positive response - we are working really hard to upgrade our Holiday Park during the down season with new chalets and another brand new motel unit so we certainly appreciate it when our guests review their stay with a five star. We look forward to seeing you again one day when you are...

Reviewed 13 September 2016 via mobile

Dog friendly with nice (free) home-feel showers in camp site further from reception. loved the hot pools too! friendly staff 👍 enjoyed my stay would definitely recommend 😀 hope my next holiday Park is just as good

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Helpful?
Thank charleneandblu
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you so much for your lovely review Charlene, we certainly appreciate the feedback and appreciate the kind response. A lot of our park upgrades are well underway so it's very pleasing to read when our guests have a awesome stay. We look forward to you coming back to visit soon :)!

Wanaka, New Zealand
Reviewed 13 September 2016

We stayed in one of their little cabins. they are like static caravans. Clean and tidy, but terrible mattresses. Our cabin came with one double and 3 single bunk beds. I had to escape from the double to a single, as I kept rolling off the bed (that's how bad the mattress was lol). The big bathroom facility is clean...

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Helpful?
Thank WhyNotGoOutOnALimb
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your feedback and we appreciate the response - our Holiday Park is in the middle of extensive upgrades so there are exciting times for us. Our hot pools are going to be relocated next year as they have been in their current location for quite a few years now as is our entrance and reception area due...

Reviewed 2 September 2016 via mobile

This is exactly what you imagine when you think 'holiday park'. We absolutely love it here and have been more than 5 times on our trips to Rotorua. It can get a little loud in the mornings, but it is a holiday park so you should expect this. The biggest critique I have is of the curtains in the cabins....

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Helpful?
Thank DanielAmy
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Hi there Daniel and Amy - thank you very much for the awesome review above, we really appreciate the feedback. We are now under major renovations which will be completed in time for the Christmas rush which is exciting stuff. One of the things on our "to do" list is to look at our current furnishings and how we can...

Auckland, New Zealand
Reviewed 24 August 2016

Stayed in one of the standard rooms (log cabin). Only things in the cabin are beds, stools and a table. Would have been more comfortable with chairs instead of stools, but we only really slept there anyway and the beds were very comfortable. Free hot pools were good and it's just round the corner from the Forrest for Mountain biking...

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Helpful?
Thank Amurray4
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the positive feedback on our Holiday Park - we are in the midst of a massive upgrade so there are lots of exciting things happening here at the moment. We have old rooms being completely refurbished, trees being removed to give the rooms more light, another new motel room being delivered in...

Toowoomba, Queensland, Australia
Reviewed 13 July 2016

This is a nice clean holiday park, suitable for motorhomes and large caravans. Amenities are a bit dated, but in good order. There are some thermal pools available, but again older. Close to attractions.

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Helpful?
Thank Greg T
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - we are under new management and while we are in our off-peak period we are certainly trying to get as many of our upgrades done before our summer starts. There are exciting times ahead for the staff here at the Holiday Park as it has certainly been a while...

New Delhi, India
Reviewed 10 July 2016 via mobile

A lovely, quiet place, but if you want some comfort, this isn't for you. Located by the highway, but very peaceful. The thermal pools are awesome, but the Ensuite log cabin we had could do with some heating The heater inside never came on and it was bitterly cold. Had to dress up like one does on high altitude climbs,...

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Helpful?
Thank Rajesh K
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thanks for your response and we appreciate the feedback - we apologise for the heating issue in your room. We are in the middle of upgrading our cabins and have an electrician arriving today to sort this issue out as the comfort of our guests is paramount. We hope you come back to stay sometime soon.

Auckland, New Zealand
Reviewed 4 July 2016

My wife and I live in Auckland NZ and have stayed at this place a number of times and always enjoyed our stay. Two rears ago we had friends visiting from Mexico and we rented a cabin here for a trip to Rotorua. Just the wife and our guests went as I had to work. I received a frantic call...

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Helpful?
Thank kimandhayden
Rotorua T, General Manager at Rotorua Thermal Holiday Park, responded to this review

Thanks for the feedback, we always want to be improving our service and we appreciate you taking the time to reply even if it's a couple a years later. We have new management since you stayed with us and we have looked into booking anomalies within our system. We have upgraded the integration between online booking agents and direct bookings....

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
A visit to Rotorua is not complete without visiting Rotorua's renowned Thermal Holiday park Rotorua's closest Holiday Park to Thermal activity, world-class level Whakarewarewa Mountain bike park. With free geothermal pools onsite to relax in at the end of the day. A heated outdoor pool and some fantastic walks through the tree-trust behind us, you won't be short of things to do. As well as being one of New Zealand's Tourism hubs for cultural and Geothermal attractions and activities. A great place to stay, with all types of accommodation including tent sites & powered caravan/motorhome sites, studio cabins, log cabins, ensuite cabins, tourist flats and superb self contained 2 bedroom motel units. Surrounded by Protected Native trees Rotorua Thermal Holiday park is the ideal place to stay. The Holiday park has a bike wash, wifi (fee), pools, a kids mtbk track, playground and an onsite sports masseuse (by appointment only). ... more   less 

Additional Information about Rotorua Thermal Holiday Park

Address: 463 Old Taupo Road, Rotorua 3015, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €49 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rotorua Thermal Holiday Park 4*
Number of rooms: 46
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Also Known As:
Rotorua Thermal Holiday Park Hotel Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Rotorua Thermal Holiday Park staff and other travellers.
2 questions
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Brisbane, Australia

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Questions? Get answers from Rotorua Thermal Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cabins were rustic and beautriful”
 of 5 bubbles suzannemX1297TM, 27 Nov 2016 | Read review
“We love our log cabin but haven't stayed before so cant offer a comparrison on others.”
  • Basic but clean and character filled. Lovely deck out the front.
 of 5 bubbles cazbar62, 22 Nov 2016 | Read review
“Check that your unit has its own bathroom facilities.”
 of 5 bubbles RossG149, 6 Nov 2016 | Read review
“Sign up with kiwi holidays VIP card before booking, get 10& off at booking if you do frequent kiwi holiday parks”
 of 5 bubbles JJnzNz, 15 Oct 2016 | Read review
“Smell it first, and try sitting on the beds.”
 of 5 bubbles NeedGoodCoffee, 6 Jun 2016 | Read review
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