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Rotorua Thermal Holiday Park

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264 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Reviewed 5 days ago NEWvia mobile

We had a camervan and stayed in the non-powered area. This was our last part of our trip and compared to other camp grounds (similar prices) it was less then average. No allocated spaces, grounds are uneven and lots of pot holes and overall pretty run down. Was in a good location to access Wai-o-taupo and Taupo itself.

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Thank Kiks74
Reviewed 6 days ago NEWvia mobile

A short drive out of town, this holiday park is nice and quiet. We had a cabin for 4 people for 2 nights. My negatives would be that I was a little concerned that the bunk beds had no safety bar on the top bunk. I ended up putting kitchen utensils sticking up from the outside edge just in case...

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Thank Beth L
Reviewed 1 week ago

We found the camp grounds a little tired and unloved. The staff were friendly and the cabins fine but the stoves were a little dodgy and some of the basics were missing - like a vegetable peeler and a veggie strainer. The thermal pools looked like they needed a bit more attention. Not sure I would stay here again.

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Thank Jenelle P
Auckland
Reviewed 1 week ago via mobile

A good Easter adventure. We had plenty of room on our sites and the park wasn't too booked up. Facilities were clean and functioned well just a little bit dated. The pools were an added bonus and have lots of options for both adults and kids. Will stay again for sure.

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Thank michaelangelav
Devon
Reviewed 3 weeks ago

Chose this for it's proximity to Te Puia - wish we had gone somewhere else. The whole site is very tired, especially the toilets and kitchens, like something from the 1950s, Very little grass, just bare earth and as for the "hot pools" - just agricultural concrete pens filled with murky water and heaven knows what floating about in them....

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1Thank Lord_Brett_Sinclair
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - we are definitely one of the oldest holiday parks in New Zealand and are undergoing extensive upgrades in our down period. Our thermal pools are filled with natural spring water from the ground and our staff work extremely hard to keep them as clear as possible, they are never...

Stoke-on-Trent, United Kingdom
Reviewed 4 weeks ago via mobile

Good spot to camp close to town and short drives to a lot of good attractions. All the facilities there were really good only down side if it's busy your going to get a cold shower which ain't good first thing in the morning but other than that place is all good.

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Thank Max M
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - apologies for the cold shower, due to our showers being free and no time limit some of our guests can experience luke warm (or cold) temperatures. This is something we are unable to monitor unfortunately and we rely on guests being considerate of others. Great to see you found...

Reviewed 15 March 2017

I Had been staying on a powered site for 10 days awoke to find a small van parked between my site and the permanent site next to mine, after the occupant of that site asked them to move as so did I. We were told no by the owner of the van. There had been a lot of theif in...

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2Thank Andre F
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - we take verbal abuse very seriously and have since spoken to the person in question to get another perspective on your review. I apologise there appeared to be a confrontation and you can rest assured this type of situation will not occur again.

Brisbane
Reviewed 2 March 2017 via mobile

We stayed here as a group of campers (three motor homes). We were given powered sites next to each other that were close to the bathrooms and kitchens. There was an undercover walkway from our camp sites straight to the facilities, which were kept clean and tidy throughout our stay. There were quite a few others staying in the park,...

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Thank Sean M
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - it's always lovely to read such positive reviews from guests as our staff work incredibly hard to make sure everybody has an enjoyable stay. Over the coming months our holiday park will be going through more upgrades so there are exciting times ahead. Rotorua Thermal Holiday Park is one...

Reviewed 22 February 2017 via mobile

The thermal pools were full of floating pubic hair, eye lashes and human skin particles.... on the sign it says emptied every night and the pools heat right up during the night to kill the germs..... yeah right! The woman's toilets were rundown and dirty right through The cabin did not appear vacuumed with beer cans still out front in...

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1Thank Shanaye F
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback - our pools are emptied each night and refilled - they are natural pools so the water is straight out of the ground therefore there can be sediment and our staff are dedicated to keeping them as clean as possible during the day without disturbing guests. Our holiday park is...

Pisa, Italy
Reviewed 20 February 2017

For sure it's not the most beautiful campground I've found in New Zealand, but the price is not excessive. The employees are friendly, the structure (even the bathrooms and kitchens) not too clean and green areas could be better maintained. One positive is that it is very close to Te Puia, just 10 minutes' walk.

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Thank Il_Vinello
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review

Thank you for your response and we appreciate the feedback, now that our busy time is over we are about to re-start our park upgrades which will be great. Apologies you found the amenities not satisfactory, our staff try very hard to keep the holiday park tidy and clean. Over the next six months we will be levelling and re-grassing...

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
A visit to Rotorua is not complete without soaking in the thermal hot pool at Rotorua's renowned Thermal Holiday Park - Free thermal hot pools, swimming pool, Kids mountain bike track and park-like grounds are some of the features we offer. Rotorua Thermal Holiday Park is a Qualmark 4-star Holiday Park and is located in the heart of Rotorua's scenic attractions, walk to geysers and the closest holiday park to the world class mountain biking tracks in Whakarewarewa Forest. Rotorua Thermal Holiday Park has a wide range of choices, including: Unpowered & powered tent sites, modern motel units, standard log cabins, en-suite log cabins with kitchenette, kitchen Cabins, tourist flats for guest 4-10, standard family cabins and spacious motorhome sites. Park amenities include: Bike storage, bike cleaning station, swimming pool, free hot mineral pools, tennis/netball courts, cricket pitch, rugby field, games and TV rooms, camp store, barbecues, children's mountain bike track and play area, laundry and linen hire, communal dining area/lounge area, showers/toilet's, dump station, tour desk at reception and wireless internet (fee). ... more   less 

Additional Information about Rotorua Thermal Holiday Park

Address: 463 Old Taupo Road, Rotorua 3015, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €41 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rotorua Thermal Holiday Park 4*
Number of rooms: 46
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Also Known As:
Rotorua Thermal Holiday Park Hotel Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Rotorua Thermal Holiday Park staff and other travellers.
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Brisbane, Australia

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Questions? Get answers from Rotorua Thermal Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose the more modern cabins”
774jenellep, 17 Apr 2017 | Read review
“The cabins were rustic and beautriful”
suzannemX1297TM, 27 Nov 2016 | Read review
“We love our log cabin but haven't stayed before so cant offer a comparrison on others.”
  • Basic but clean and character filled. Lovely deck out the front.
cazbar62, 22 Nov 2016 | Read review
“Check that your unit has its own bathroom facilities.”
RossG149, 6 Nov 2016 | Read review
“Sign up with kiwi holidays VIP card before booking, get 10& off at booking if you do frequent kiwi holiday parks”
JJnzNz, 15 Oct 2016 | Read review
5 of 5