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Tuscany Villas Rotorua - Heritage Boutique Collection

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#33 of 93 Hotels in Rotorua
Certificate of Excellence
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Tuscany Villas Rotorua - Heritage Boutique Collection
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219 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Reviewed 3 December 2015 via mobile

We walked into the room and it spelt like someone used toilet cleaner in the main living area, the room stinks and it could of been aired out, the bath room was a nightmare, I pretty sure the motel had a death in the room and they were trying to hide it, the bathroom stunk like bleach, it was very...

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Helpful?
Thank Troy R
TuscanyV, Owner at Tuscany Villas Rotorua - Heritage Boutique Collection, responded to this review

We can confirm that there has definitely not been a death in this unit. We understand possibly that it has been a cooking odour which we have endeavoured to eliminate, by washing all drapes, shampooing all carpets and completely changing all bedding. The fans are oscillating units and these were left on to dry the carpet and drapes, this means...

Wellington, New Zealand
Reviewed 30 November 2015 via mobile

We stayed here for one night whilst we were travelling the North Island with a friend from the UK, and we all absolutely loved this motel! The spa bath that they advertised was incredible!! It was huge!! Beds were comfortable, room was extremely clean, and staff were amazing!! They have a collection of DVDs to borrow for free, give you...

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Thank Hayley R
Tauranga, New Zealand
Reviewed 24 November 2015

Very friendly staff and great facilities. Tidy, clean and good price. Good spot if you are mountain biking (not far from Waipa Mill Carpark at Redwoods), and close enough to town to be convenient. Even looked after our bikes so we didn't have to leave them on the car/in our room. Highly recommended.

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Thank lrbell
Toowoomba, Australia
Reviewed 23 November 2015 via mobile

Stayed here for three nights, our room could have done with a refresh, a little outdated. The assistant manager and staff were very helpful with where to go and what to see. The unit has a huge spa one plus. There is no air conditioner and the only heating was a portable heater.

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Thank sluger-as
Reviewed 8 November 2015

Welcoming staff and perfect for a quiet get away. Nice and close to town, as well as the Redwoods, which we were in town for. Staff were happy to store our bikes in the shed so we didn't need to clutter up our room. Would definitely return to Tuscany Villas again.

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Thank benb578
Reviewed 11 October 2015

Stayed here over the weekend for our Anniversary, booked the 1 bedroom suite. Absolutely fantastic, spa was amazing and amenities excellent! Bed was comfy, the staff where polite and welcoming as well. Room was serviced each day which was great. Highly recommend and will be staying again.

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Thank 73mopar
Reviewed 29 September 2015

Wonderful place situated within easy walking of main area of Rotorua. Facilities within the room were excellent and the provision of milk upon arrival was a complete blessing and very much appreciated. Easy to find even in the dark and close to some lovely restaurants and a large supermarket for provisions, A great introduction to New Zealand Motels.

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Thank Samantha M
Auckland, New Zealand
Reviewed 28 September 2015

Myself and 2 friends booked into the Tuscany Villas very last minute as we were very unhappy with our actual pre booked accommodation.. It was nice to walk into the room and see everything nice, new and clean. We had a 2 bedroom unit, King in one and 2 singles in the other room. Kitchen had everything you would need...

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Thank l0rraineh0ward
Reviewed 13 September 2015 via mobile

Loved my stay. Discreet and comfortable. The spa jet bath is absolutely amazing. Highly recommended. I ordered dinner from the Urbano restaraunt not far from hotel. It was delivered. The hotel is in a great location to everything.

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Thank Serena T
New Zealand
Reviewed 9 September 2015

Well if you like spa baths, there is a massive one in your unit here! The rooms are well appointed, very clean and the proprietor is most helpful. It is nice to have a bedroom separate from the living area, and this is the case here. If you do not have a car, it is a bit of a walk...

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Thank Karen M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. ... more   less 

Additional Information about Tuscany Villas Rotorua - Heritage Boutique Collection

Address: 280 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €111 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tuscany Villas Rotorua - Heritage Boutique Collection 4*
Number of rooms: 28
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Hotel Style:
#23 Romantic Hotel in Rotorua
#25 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Tuscany Villas Rotorua - Heritage Boutique Collection staff and other travellers.
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3 months ago
over a year ago
Adelaide, Australia

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Questions? Get answers from Tuscany Villas Rotorua - Heritage Boutique Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good value all around”
 of 5 bubbles Sndp_r, 20 Nov 2016 | Read review
“Its set back a but from the road so its a quiet place not that fenton street is particularly bust though”
 of 5 bubbles tony00001, 4 Aug 2016 | Read review
“If booking a 1 bedroom ask for the bedroom to have a window.”
 of 5 bubbles 729sarahr, 17 Jul 2016 | Read review
“Liked the two rooms I have stayed in, no problems.”
 of 5 bubbles 66shereec, 4 Mar 2016 | Read review
“no a/c but fans in each room. Good for a large family room we were in. Came with kitchenette equipped and milk given at check in.”
 of 5 bubbles KimHarris135037, 16 Jan 2016 | Read review
5 of 5