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Lake Rotorua Hotel

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Lake Rotorua Hotel
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227 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Rotorua, New Zealand
Reviewed 7 October 2016

Rooms were clean and tidy with comfortable beds however the real highlight was the super helpful staff staff. Reception provided us with tons of local information and things do in the area as well as a few discounts.

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Helpful?
Thank timb0nney
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi timb0nney Glad to know that you have had a good experience with us and thank you for taking the time to review the hotel. Hope you made good use of the discount vouchers. We look forward to see you again.

gold coast
Reviewed 26 September 2016

Our room was very clean, well maintained and appointed. No complaints whatsoever. Large room and comfortable beds. Hotel reception staff - in particular Andre - answered all of our needs. A quality establishment.

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Helpful?
1Thank bronco93
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Hi Branco 93, Thank you for your lovely feedback, we appreciate your time and effort to give us feedback - I will pass on your compliments to Andrei We look forward to see you again

Auckland, New Zealand
Reviewed 25 September 2016

Our best stay so far. Friendly helpful staff. We got one of the back units. Really quiet! Our unit was clean and tidy. I don't understand why the heaters were cranked up to 29C on a rainy spring day, but we appreciate the warmth coming into the unit. First weekend of the school holidays and Looks like a full house...

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Helpful?
1Thank xtne
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi xtne, Thank you for your feedback for the third time on our property, we are pleased to know that you are "loving it". It will be great pleasure to welcome you again in near future.

Brunswick Heads, Australia
Reviewed 20 September 2016 via mobile

The Lake Rotorua Hotel is ideal for travelling tourists. Rooms are spacious with all the facilities you need. Although on a main road, the room we stayed in was very quiet. The heated pool & spa are clean and inviting even on bleak cold days. From Andre at reception to the cleaning staff, all are helpful and friendly.

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Thank chicko7
Rotorua, New Zealand
Reviewed 17 September 2016 via mobile

Was enjoying our night together then at 4.40 am the g over the road was pumping music by 5.30 it was really loud.The second night wasn't as bad but still loud.The hotel is nice tho convinent with good value for money.

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Helpful?
Thank kiwigal69
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Hi there , Thank you for your feedback, I am glad that you enjoyed your stay and also found the hotel very convenient & value for money. I am gutted to know that you were disturbed by the noise from gym, this is the first time anyone has ever bought to our attention, We will certainly look in to it....

Reviewed 4 September 2016 via mobile

We arrived before check in and our room was not yet ready. Andie called the cleaning staff and had them start our room so it was clean by the time we checked in. We felt the price was excellent for the room we checked into. It had a tv, refrigerator, complementary tea, coffee and coco. The room was clean. We...

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Helpful?
Thank Mitchel B
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Thank you for your good response! We are looking forward to accommodate you again.

Hamilton, New Zealand
Reviewed 4 September 2016

Me and my partner went to stay here and the service from Andre was great, however the room was average. The sliding door to the toilet didn't slide and kept getting jammed so we were unable to shut it, the toilet didn't look overally clean and one of the white towels had an orangey stain on it.. Also getting woken...

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Helpful?
Thank samzi9
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Thank you for your feedback, I am pleased that you enjoyed our service. I am also equally sad to know that you were not quite happy with room. The maintenance issue you pointed out was fixed on same day. I have raised the issue with our HK supervisor regarding the cleanliness, these are not cleaning standard we usually maintain but...

Reviewed 2 September 2016

Friendly, helpful staff. Easy book in with competitive rates. The rooms were very clean and spacious with two queen size beds. Very comfortable beds and wall heater made the room very cosy. Great location, only 3 minutes by car to city centre. Would stay again.

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Helpful?
Thank Susie G
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Thank you for your good response! We are looking forward to accommodate you again.

Reviewed 22 August 2016 via mobile

The people here are great. Yogi, the manager met us as we walked in. He greeted us with a smile and kind words. Coming from Hawaii and exposed to the hospitality industry, I have high standards, and he exceeded my expectations. The room was CLEAN and smelled nice. I'm sensitive to smell, so it was great to have a clean...

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Helpful?
Thank Shaftton K
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear Guest, Thank you for the positive feedback. We are looking forward to accommodating you and your friends in the future.

Auckland, New Zealand
Reviewed 16 August 2016

Great location and facilities. Easy check in. Andrei and Yogi were superb. Neat and tidy with pool. The location was far enough for the Rotorua scent to be unnoticeable. The city was an easy 20min walk

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Thank Cathrynandrew
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear guest, Thank you for your positive feedback. We hope to see and accommodate you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 

Additional Information about Lake Rotorua Hotel

Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €75 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
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Hotel Style:
#20 Spa Hotel in Rotorua
#34 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Lake Rotorua Hotel staff and other travellers.
2 questions
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Saint Joseph, Missouri
over a year ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Lake Rotorua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back rooms not Lake Road frontage”
 of 5 bubbles j0kenny, 7 Feb 2017 | Read review
“Ask for room behind the pool area, a little away from main road, nice and quiet”
 of 5 bubbles hansromer, 5 Feb 2017 | Read review
“only if you have to”
 of 5 bubbles 585JohnY, 3 Feb 2017 | Read review
“Chinese Owner runs a tight ship and this is reflected in the facility!”
 of 5 bubbles LisaBrickell, 7 Jan 2017 | Read review
“Probably the best room for its price that we have had in the Southern Hemisphere.”
 of 5 bubbles AndyIsobel, 15 Dec 2016 | Read review
5 of 5