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Lake Rotorua Hotel

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1 room 2 adults 0 children
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Lake Rotorua Hotel
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231 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Wellington, New Zealand
Reviewed 4 January 2017 via mobile

Good standard of room, clean and fantastic shower and the beds were lovely. Internet kept falling out even though we were told it was free. Worth staying at if you want somewhere close to town to stay. We were only here for the luge which is well worth going to if you have kids.

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Helpful?
Thank danbaldock
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Dan Baldock, We appreciate your feedback and wish you Safe travels and enjoy the rest of your trip.

Birmingham, United Kingdom
Reviewed 15 December 2016

Stayed in room 21 for one night and it was huge with everything you needed and with two queen size beds.The hotel has its own pool and outdoor sauna which was great to relax in after a day's walking.Situated a 15 minute walk from Rotorua centre. A continental breakfast for 12 dollars was available if needed. Special thanks to Andre...

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Helpful?
Thank AndyIsobel
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Greetings, Firstly, we appreciate your feedback. We are happy to hear that you had a relaxing time at our hotel. Indeed, many do enjoy the outdoor sauna and pool. Our staff are very welcoming and will help you with reservations and possible discounts for activities and restaurants all over town. I shall send your special regards to Andre and Ryan....

Frankfurt, Germany
Reviewed 11 December 2016

The rooms are big and we had no problems, it has a small swimming pool and a hot tube but they are located beside the parking lot. It has continental breakfast for an extra price but it is not worth and the space in the restaurant area is very reduced considering the number of rooms.

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Helpful?
Thank Viviana_VH
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We are pleased to hear that you find our rooms clean and spacious. We do our best to deliver quality accommodation to all our guests. Regarding breakfast, we are looking into further improving our area. Have a pleasant day.

Auckland Region, New Zealand
Reviewed 5 December 2016

We had to do an urgent booking and weren't sure what we will get. But this hotel met most of our needs. Spacious rooms and nice location. Standout was their manager, Harjap. He was quick to come around to help us setting the heater or to arrange a feeding chair for our 5-month old baby. And as luck had, we...

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Helpful?
Thank Lucky83m
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We strive to make your stay as comfortable and accessible as possible. We are looking forward to seeing you again. Have a good day.

Reviewed 24 November 2016

The room was a little grubby and could do with new carpets. Location is OK if you have a car, no noticeable noise from the nearby road. We were disturbed by a large group of very noisy Chinese tourists leaving early, shouting right outside our door but you could get that anywhere. Staff were freindly and it was cheap but...

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Helpful?
Thank Mark H
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your feedback. We acknowledge your concern and we assure you that it is being handled. We are looking forward to seeing you again and making your next stay even better. Have a good day.

Auckland
Reviewed 16 November 2016 via mobile

Disappointing given my expectation of a 4-star hotel in Rotorua. The ambiance of the place is very lacking, with no view to speak of and an internal courtyard area with a swimming pool & spa that can become very noisy due to sound reverberation. Parking is limited but available. The room was very spacious and well laid out. Wear and...

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Thank AaronNz
Queanbeyan
Reviewed 12 November 2016

This hotel which is on the main road and is easy to find is clean and tidy the only thing to fix would be the carpet needs a good clean but this is a friendly motel to stay at with free parking and fast free wifi

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Helpful?
Thank ricki475
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

Hi Ricki, Thank you for your feedback, It is a pleasure to hear that you enjoyed your stay and our friendly services. We do get carpet cleaned on regular basis and we realise that we need to change the colour of it – which will happen in near future. We look forward to host you again.

Blenheim, New Zealand
Reviewed 6 November 2016

Greeted warmly by Yogi on a Saturday morning and allowed access to our (triple bed) room early. This was great as we wanted to get to the Gondolas before mid-day lunch rush. Room and services fully explained. Hassle-free Wifi. Comfortable bed. Adequate continental breakfast which I took back to our room as dining room busy. Enjoyed hot pool and spa....

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Helpful?
Thank CFD20
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi CFD20 I and the team at lake Rotorua Hotel is pleased that you enjoyed your stay and thank you for a lovely review. We look forward to see you again.

Leighton Buzzard, United Kingdom
Reviewed 3 November 2016

Reasonably priced accommodation a 5 minute drive from the lake. Walking distance about 30 mins from the museum. We had a one bedroom room unit with separate lounge area and microwave and fridge. Shower and separate toilet but only one sink. There is a supplement to pay by credit card so I paid cash for our overnight stay but I...

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Helpful?
Thank jlynch841
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi jlynch841, Thank very much for your feedback. I am glad that you enjoyed free Wi-Fi and swimming pool. Preauthorization of $50 is our policy and part of check-in process, alternatively we do offer that guests could pay a deposit in cash or eftpos which can be refunded at the time of check-out. Thank you once again and we look...

Reviewed 25 October 2016

A lovely hotel, friendly staff who definitely know their stuff. Made to feel like you are important to them. Hotel was lovely and clean. Spa pool nice and warm, a bit cold for swimming in the pool maybe next time. Only negative - not enough sachets of tea or coffee. well done Lake Rotorua Hotel

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Helpful?
1Thank Caroline O
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear Caroline O, I have passed your feedback to our housekeeping team – response like this does boost the motivation in the team. Thank you so much for that. We look forward to see you again in future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 

Additional Information about Lake Rotorua Hotel

Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: €68 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
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Hotel Style:
#20 Spa Hotel in Rotorua
#35 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Lake Rotorua Hotel staff and other travellers.
2 questions
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Saint Joseph, Missouri
over a year ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Lake Rotorua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms off the street are much quieter”
jakebrake54, 10 Apr 2017 | Read review
“Back rooms not Lake Road frontage”
j0kenny, 7 Feb 2017 | Read review
“Ask for room behind the pool area, a little away from main road, nice and quiet”
hansromer, 5 Feb 2017 | Read review
“only if you have to”
585JohnY, 3 Feb 2017 | Read review
“Chinese Owner runs a tight ship and this is reflected in the facility!”
LisaBrickell, 7 Jan 2017 | Read review
5 of 5