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All reviewsbasic cooking facilitiescommunal bbqpool and hot tubwalking distance to townnice place to staywould definitely stay here againrestaurants and shopsfree wifithe kitchensmall poollaundry facilitiesstayed here for three nightsminute walknew zealandnight stayguest laundrygreat stay
My first impression of Averill Court Motel was good until I discovered that glasses and plates are not cleaned/washed by the motel staff -it seems that they are left as the previous tenant leaves them. We had the same problem in both rooms we booked-...More
Response from Sue R, Manager at Averill Court MotelResponded 23 November 2017
I ask that the following points be considered:
- no indication is given as to the identity of the complainant: no name is given;
- no indication is stated as to which part of the motel complex is unfavourably referred to;
- no indication of...More
Our original booking on Booking.com was wrong as the information was incorrect on the website because of this we were charged for 13 people not 16, booking.com apologised for the error. We were obviously intending to pay for the additonal 3 people but the manager...More
2 Thank sarah091121
Response from Sue R, Manager at Averill Court MotelResponded 22 November 2017
I regret that you keep on about this episode in defamatory language and with accusations that were in no way inherent in my conduct.
The Only documentation initially available (i.e billable) was incorrect. I simply raised (and repeat) that as a statement of fact.
Good for night or two max. Typical motel with units in a row with cars outside door. No views so next time would prefer place with some water views. It's close to town. Has a small pool. Not much else to stay.
To start with: Winnie the host is the gem of this motel. Superfriendly and always there to help you. Makes you feel at home instantly. Motel is situated around the corner of Paihia’s main street: easy walking distance. Rooms are well maintained, efficient and very...More
Response from Sue R, Manager at Averill Court MotelResponded 12 November 2017
Thank you Ellen for your kind feedback. Very nice meeting you both. Sorry to hear that you had trouble with the wifi. I wish you all the best with your travels, and take care. Regards, winnie.
Stopped here for the night with my family. Called on the way to Paihia, and secured a 1 brm family unit. Comfortable beds, all slept well. Good kitchen area and if you want to bbq then it's just outside, under cover. Reasonably priced.
Thank Warwick B
Response from Sue R, Manager at Averill Court MotelResponded 1 November 2017
Thank you Warwick for your feedback. Nice meeting your family. Looking forward to having you to stay with us again. Regards, winnie