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Tanoa Paihia Hotel

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Traveller (24)
Room & Suite (11)
Dining (2)
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Overview
  • Excellent15%
  • Very good38%
  • Average25%
  • Poor13%
  • Terrible9%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (194)
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29
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42
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18
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All reviewsbudget hotelbreakfast cerealswalking distance from townrang receptionlovely hoteltea coffee making facilitiesbeds were comfortableharuru fallsensuite
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61 - 65 of 179 reviews
Reviewed 13 July 2015

Situated about 5 min walk from the Paihia shops, close to the beach, wharf, restaurants, ferry and adventure tourism hub. Paihia is located in the North of the North Island generally known as the 'Winterless North' not this year :) One of the coldest winters...More

Thank AnnieLo1961
Response from TanoaPaihia, General Manager at Tanoa Paihia HotelResponded 15 July 2015

NZ certainly has experienced the "Big Chill" this July and unfortunately the "Winterless North" did not escape this. Of course our Queenstown Hotel and Guests would have enjoyed the snow covered ski fields. For us in the north a bit of ice on the windscreens...More

Reviewed 13 July 2015

I was staying in a 1 single and 1 double bedroom, has good enough space. Have all the basic needs. Staff are wonderful. A hot tub and pool is available but no time to enjoy! One hour 600MB free WiFi. Basic shower has no space...More

Thank LilyChak
Response from TanoaPaihia, General Manager at Tanoa Paihia HotelResponded 15 July 2015

Thanks for staying with us and commenting on Tripadvisor. All Guest feedback is important to us as it lets us see what our Guests want and gives us the opportunity to continuously improve services. The matters raised by you are being attended to. Thank you...More

Reviewed 2 July 2015 via mobile

Every single staff member we dealt with was absolutely wonderful! All happy, helpful and caring. Big smiles and willing to go the extra mile! The rooms were clean but everything was very old and dated and the pillows needed upgrading as they were flat and...More

Thank Georgia R
Response from socmed, General Manager at Tanoa Paihia HotelResponded 2 July 2015

Dear Georgia Thank you so much for your kind comments regarding our Team here at Tanoa Paihia. We have a mission within the Tanoa Hotel Group that leads with "The Tanoa Way" and key to fulfilling that mission is our People doing things excellently for...More

Reviewed 3 June 2015

Let me start my review by saying that the only reason we stayed at this hotel was because it was part of a tour package that we booked through a travel agency offering an amazing deal on travel to New Zealand. But, if I were...More

1  Thank Deborah H
Response from TanoaPaihia, General Manager at Tanoa Paihia HotelResponded 5 June 2015

Dear Reviewer Your comments raise a number of positive aspects regarding the hotel which I'd like to highlight in brief: 1. "impeccably clean" 2. "spotless bathrooms" 3. "no bugs" 4. "nice staff" "super friendly" "go above and beyond" 5. "very affordable" Guest Laundry "very clean"...More

Reviewed 19 May 2015

Book this hotel for 2 days, the guy at the reception is very friendly and helpful (Kanish), but Duty Manager "Shirley Mosbey" was really rude and keep a close watch on all the guest, (I felt that way), She completely ruined our holidays...I never visit...More

2  Thank 403ruchits
Response from socmed, General Manager at Tanoa Paihia HotelResponded 27 May 2015

Dear Reviewer I apologise if you feel you weren't treated with the courtesy that all Guests deserve and usually receive at this hotel. I note that your complaint is not about the hotel but about an individual and it would have been helpful if you...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$62 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (11)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Jack S
15 January 2016|
AnswerShow all 2 answers
Response from Leslie H | Reviewed this property |
Yes but it was paid. They may have changed the WIFI since I was there. The staff was very nice to deal with.
0
Votes
Room Tips
"go some where else"
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"Value for money I guess if you don't expect a lot from housekeeping."
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"Our double room had 3 beds in it - too many. Otherwise all great."
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"Wifi is limited and then you pay."
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