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The Crown Hotel Napier

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The Crown Hotel Napier
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1,049 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
Auckland, New Zealand
Reviewed 4 weeks ago

We stayed in the modern part of the hotel (not the heritage suites). It is beautifully done - absolutely spotless, super-comfortable bed, well equipped tea/coffee supplies and mini-bar. Best of all was the sea view (which we had specifically asked for). The problem (and why I have only rated the property at a three), is that the service at reception...

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Helpful?
Thank TawiniWahini
MicheleCole, Owner at The Crown Hotel Napier, responded to this review

Dear Tawiniwahini Apologies that you did not receive the level service from our staff that you were expecting and to which I am surprised, as our staff throughout the hotel do display an exceptional and friendly persona to our guests and as you can see from our previous reviews we have regular great feedback regarding our service. Once again apologies...

Wellington, Wellington, New Zealand
Reviewed 4 weeks ago via mobile

This is our 2nd visit here. Travelling with teenager so good to have a two bedroom unit. Great location and very clean and tidy. Comfy beds and good bathroom facilities. Cafe downstairs is good for breakfast or brunch.

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Helpful?
Thank Heather W
MicheleCole, Owner at The Crown Hotel Napier, responded to this review

Dear Heather Thank you for returning to stay back with us and it's always a pleasure to welcome back our previous guests. Thanks again Michele Cole

Auckland, New Zealand
Reviewed 4 weeks ago

I stayed in a 2 bedroom. The rooms are a tad bit small but really clean and right on the waterfront. The views are fantastic and great eating options in the area. Full kitchen in the apartment and the staff are really friendly.

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Helpful?
Thank littled2
Macclesfield, United Kingdom
Reviewed 4 weeks ago

This hotel was one of our highlights in our recent visit to New Zealand, great staff who couldn't do enough for you, the room or suite we had was superb, labels kitchen, dining and lounge area, very comfortable bedroom and huge bathroom with spa bath, beautiful balcony with seaviews, we didn't want to leave. The hotel is in ahuriri, there...

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Helpful?
Thank littlln
MicheleCole, Owner at The Crown Hotel Napier, responded to this review

Dear littlln Thank you for such a detailed review and sounds as though you had a wonderful time exploring Hawkes Bay! I do hope the remainder of your trip around NZ was relaxing and enjoyable. Kind Regards Michele Cole

Birchgrove, Australia
Reviewed 4 weeks ago via mobile

Situated in a lovely part of Napier, amidst great coffee shops, fancy boutiques, good restaurants, opposite the beach. The hotel though is very basic. Odd air conditioner in the loungeroom with some DIY exhaust fan linking the bedrooms. It doesn't work. Bedrooms hot and stuffy with the westerly setting sun. No pool, no restaurant, no facilities of any kind, apart...

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Helpful?
Thank Boodar
MicheleCole, Owner at The Crown Hotel Napier, responded to this review

Dear Boodar Not sure what you mean by no facilities of any kind as we have an on-site gym plus also passes to City Fitness, complimentary guest laundry, Milk and Honey Restaurant on site which also provides room service, complimentary undercover carparking, small heritage lounge bar with outdoor fireplace and courtyard, internet lounge, complimentary wifi and bicycle hireage and storage....

York, United Kingdom
Reviewed 4 weeks ago

Ideally located on the bay within easy reach of restaurants nearby in Hawks Bay. Our suite was very comfortable and clean and the staff very pleasant and helpful. The on-site laundry was great with very efficient washer and dryer with free wash power. Recommended.

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Thank Keith G
Hamilton, Waikato, New Zealand
Reviewed 4 weeks ago via mobile

had a room with a cool ocean view with nice dining option downstairs and a dairy just around the corner, nice getaway, hada swim just across the road .. would definitely recommend to all and would love to go back

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Thank bubblewazhea
Coolum Beach, Australia
Reviewed 4 weeks ago via mobile

Booked s studio unit but were put in a one bedroom. It was lovely. Had a balcony and the bathroom was huge with a bath. Would definitely stay again. We arrived early but this wasn't a problem. Reception were very friendly.

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Thank Vicki H
Adelaide, Australia
Reviewed 5 weeks ago

The location is great, about 5 minutes from central Napier. It was busy and interesting during the day with plenty of cafes but nice and quiet at night. Room was well equipped and beds very comfortable.

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Helpful?
Thank Richard S
MicheleCole, Owner at The Crown Hotel Napier, responded to this review

Dear Richard Thank you for taking the time to post your review on Trip Advisor and so pleased you had a great stay! Kind Regards Michele Cole

New Zealand
Reviewed 15 January 2017

We highly recommend the Crown Hotel for a stay in Napier. It's in a perfect location at Ahuriri, with direct access to wonderful walks around the shore and a range of restaurant/takeaway options. Room was spacious and spotlessly clean. Ask for a room on the higher levels and it is possible to see in the rooms from the ground floor...

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Thank Kalangadoo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Set in the picturesque seaside village of Ahuriri. The Crown Hotel Napier is located on the waterfront amongst boutique shops, cafes and restaurants and only a short drive to the award winning vineyards of the Hawkes Bay. The hotel offers 42 guestrooms and suites including 2 and 3 bedroom luxury apartments. Choose from the elegant heritage suites in the original 1932 Crown Hotel building or the contemporary designed rooms overlooking the ocean. The Crown Hotel offers the ultimate combination of classic opulence and history to modern luxury and design. Offering full conference facilities, complimentary undercover carparking, daily newspaper, guest laundry, fitness centre, outdoor courtyard with fireplace, 2 bars and Milk & Honey Restaurant...relax and indulge at a boutique hotel with timeless charm and genuine personalised service. ... more   less 

Additional Information about The Crown Hotel Napier

Address: Cnr Bridge St & Hardinge Rd | Ahuriri, Napier 4144, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: €130 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Crown Hotel Napier 4.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Crown Hotel Napier
Hotel Style:
#3 On the Beach Hotel in Napier
#4 Luxury Hotel in Napier
#7 Romantic Hotel in Napier
#9 Business Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The Crown Hotel Napier staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours was perfect.”
 of 5 bubbles paulrZ3780EY, 31 Jan 2017 | Read review
“Don't worry about sea view if your stay is a short one, all other facilities are great.”
 of 5 bubbles marywX7717IE, 28 Jan 2017 | Read review
“get a bay view room for the morning breakfast - it sets the day up (if the weather is kind)”
 of 5 bubbles D6394PDjohng, 25 Jan 2017 | Read review
“Some rooms have balconies facing the sea - but watch for the smoking-neighbour problem above.”
 of 5 bubbles TawiniWahini, 23 Jan 2017 | Read review
“Go for a sea view and a higher floor”
 of 5 bubbles littlln, 22 Jan 2017 | Read review
5 of 5