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The County Hotel Napier

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870 Reviews from our TripAdvisor Community

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Showing 854: English reviews
1 review
Reviewed 31 March 2016 via mobile

We had no idea about Napier and its Art Deco scene before we arrived and staying at the county hotel really made us feel a part of that. The staff were incredibly knowledgable and friendly, the food was fantastic, the hotel was so authentic and the location could not have been better! We were very sad to have stayed for... More 

Helpful?
Thank U5036KVkatiel
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear U5036KVkatiel I am so pleased you discovered Napier with its fascinating history and Art Deco architecture, and you certainly stayed in the best place to fully immerse yourself in the culture here with us at the County Hotel. We are all very grateful to you for taking the time to post your review here on Trip Advisor and would... More 

Seymour, Australia
Level Contributor
7 reviews
Reviewed 31 March 2016

The hotel has so much history, keeping with the art décor theme, which adds to your stay in Napier. You felt almost back in time, with the port in the library each evening, the decoration of the rooms, passage ways and the entrance. The staff are very welcoming and informative. Food in the restaurant is excellent and the bar has... More 

Helpful?
Thank Robyn836
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Robyn836 I would like to thank you very much for your wonderful review of the beautiful County Hotel. I am thrilled you enjoyed your time with us and took full advantage of Churchill's Bar, Wine Street Restaurant and of course the complimentary port in the library! More 

naples, fl
Level Contributor
412 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 30 March 2016

This hotel dates back many decades and retains the old facade and appeal of it's origins as a public building. Lots of quaint touches through out, including a library and free port at night. Very good food and service in the dining rooms, with friendly and accommodating staff. Be sure to have a chat with Donie is he's working the... More 

Helpful?
Thank Larry K
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Larry K Thank you very much for your lovely comments and taking the time to share your review with other travelers. It is always a delight to know that our guests have taken full advantage of our beautiful rooms and also our delicious Wine Street Restaurant. All of us here look forward to welcoming you back again. More 

Juneau, Alaska
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 March 2016

We loved our room (named "Pari"), which was comfortable and boasts a roomy balcony and all the ingredients for coffee and tea. The complimentary port in the library each evening was a highlight, and the restaurant was so good we ate most meals there. The hotel is very close to the beach and the Wine Centre. Probably the best feature,... More 

Helpful?
Thank akmommela
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear akmommela The whole team are very grateful for your lovely comments and we would all like to thank you for taking the time to post your review here on Trip Advisor. It was a pleasure having you to stay with us and we hope to welcome you back again in the future. More 

Melbourne, Australia
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 March 2016

We really enjoyed our stay here. The hotel is obviously Art Deco and beautifully presented. The only thing that was different was that they gave us a room with twin beds. The reception staff were great, the food in the restaurant was constantly good and the restaurant staff were helpful and friendly. The position of the Hotel is great as... More 

Helpful?
Thank Helen W
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Helen W It is always a pleasure to hear out guests enjoyed their time with us, not only in our beautiful rooms but also by dining in the fabulous Wine Street Restaurant. The whole team here thanks you for your comments and we certainly hope to be able to welcome you back again on any future visits to Napier. More 

Melbourne, Australia
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 March 2016

Beautifully decorated, large room, comfortable bed. Friendly and really helpful staff. Quirky and pleasant extras like port in the library, great building with lots of history. Took Indulgence Package which included breakfast, wifi, paper and parking. Food in restaurant (we also had dinner) was very good, maitre d' very knowledgeable. Walking distance to city centre, sea and art deco buildings.

Helpful?
Thank RPT-35
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear RPT-35 I am so pleased to hear about your time with us and that you enjoyed all the elements of our beautiful hotel. The Indulgence Package is perfect if you feel like treating yourself to a little bit of luxury! Be sure to check out website for future packages and offers! More 

Oslo, Norway
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 March 2016

I'm sorry guys I couldnt get you to a 5 star rating! This hotel has a very friendly team of people running it. Great bar man, receptionists and others around the property. Overall we had a nice stay. But couldnt quite give it the 5 stars it could have. Breakfast needs a face-lift. A wide variety of fresh fruit should... More 

Helpful?
Thank malcylon
Cambridge, New Zealand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 25 March 2016

The room was pleasant and clean. The staff on reception were very professional and friendly. The barman ( the one from the Chathams.) was efficient, helpful and friendly and made us feel very welcome. We had no fault with the dinner we had in the bar area of the hotel. Breakfast....... the buffet table was beautifully presented with a good... More 

Helpful?
Thank ceegee377
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear ceegee377 How lovely to read your review, I am so happy to know that you enjoyed your time with us and also beautiful Napier itself. It was lovely having you here to stay with us and we look forward to extending our hospitality to you on your next visit to Napier. More 

Tauranga, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 March 2016

The service here is attentive and prompt. Our meals were excellent, and the setting is lovely. Centrally placed, with easy parking nearby. The staff were informative and knowledgeable, recommending the nearby wine centre . Great selection of local wines.

Helpful?
Thank Heather S
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Heather S I am very grateful to you for sharing your review here with others. I thank you for your comments and hope to be able to offer you the same exceptional service on any future trips to Napier. More 

Los Angeles, California
Level Contributor
115 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 March 2016 via mobile

Great location. It feels like an old English house and you are in a guest room. From the elevator to the skeleton keys you have gone back in time. They have a nice library and brandy on the table for your pleasure. Continental breakfast included and it's a lovely spread. Highly recommend!

Helpful?
Thank laurie a
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear laurie a What a pleasure it was to read your wonderful review of the County Hotel, thank you for your comments, I am thrilled you enjoyed this beautiful heritage building and all the charm within it's walls! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Wine Street
Wine Street
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 

Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: €107 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
County Hotel Napier
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The County Hotel Napier staff and other travellers.
2 questions
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San Francisco
4 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from The County Hotel Napier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, Central, Deco Style”
 of 5 bubbles kiwilad74, 1 Dec 2016 | Read review
“All rooms lovely but street facing have best views.”
 of 5 bubbles nolab459, 24 Nov 2016 | Read review
“The more you pay the better the room.”
 of 5 bubbles gadzogadzo, 23 Oct 2016 | Read review
“Just stay here. Enjoy the old-world ambience. Don't miss the Library.”
 of 5 bubbles 842brucec, 21 Oct 2016 | Read review
“We tried both rooms. Paying the extra for the upper room was worthwhile”
 of 5 bubbles shazjamie, 18 Oct 2016 | Read review
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