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Novotel Hamilton Tainui

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Novotel Hamilton Tainui
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1,106 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
Tauranga, New Zealand
Reviewed 14 May 2014

Review collected in partnership with Accorhotels.com
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Thank kiwikidsTauranga
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Taupo, New Zealand
Reviewed 14 May 2014

Review collected in partnership with Accorhotels.com
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Thank Roysbrown
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Wellington, New Zealand
Reviewed 13 May 2014

I stay here every week for work and I have to say I can't fault it. The rooms are comfortable, modern, clean and the staff are very friendly and helpful. Highly recommend staying here if your in Hamilton!

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Helpful?
Thank Jack G
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Jack. Great to read your comments about my hotel. It is so nice to have you staying with us so often and look forward welcoming you back. With kind regards, Dick Breukink, General Manager

Auckland Region, New Zealand
Reviewed 11 May 2014

In writing this review I am aware that I am possibly being a bit tough in that I am comparing this Novotel to a number of others in which I have stayed in various places. This is a pleasant hotel with excellent staff. All staff were smiling, instantly accommodating without being obsequious, well presented and a delight to deal with....

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Thank JackAuckland
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Hi Jack. Thanks for your comments in regards to your stay with us. Not sure whether I agree with your comment that you have been tough on us. We are looking forward to sincere reviews and yours is as valuable as others. In regards to the band in the lounge; guess it is a bit of a cost factor for...

Gisborne, New Zealand
Reviewed 7 May 2014

Stayed 2 nights and were very happy with the overall service, comfort and cleanliness of hotel. Had 2 meals in restaurant - lovely steaks! 2 breakfasts, great options, very clean and tidy. Bed was very comfortable. Very handy for walking to shops and river. Would definitely stay again.

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1Thank caroytab
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Hi Carolyn. Thanks for commenting on your recent stay with us. Great to read that you have enjoyed the restaurant so much. With kind regards, Dick Breukink, General Manager

Dunedin, Otago, New Zealand
Reviewed 6 May 2014

Stayed the night here with brand new hubby! Woman was absolutely lovely when I booked- via phone from Dunedin. She did her best also to schedule an early check in time as my husband and his groomsmen wanted to get ready there- I explained to the lady that the wedding was at 2 and was half an hour out of...

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1Thank Sarah C
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Mrs. Sarah. First of all, of course congratulations on your wedding. I really hope that you had a good time in Hamilton. Sorry about the timing of your room; it does sometimes help when making a reservation for a suite, as they provide you with more room. Thank you for staying with us on your wedding night. Best regards,...

Reviewed 30 April 2014 via mobile

Fantastic location, the staff are very accommodating, rooms have beautiful decor - borders on boutique hotel styling. The breakfasts are excellent with fresh healthy options including lots of gluten free. One let down of whole hotel and reason for not giving in 5 stars is the dinner. The restaurant food at night was consistently a let down. We must have...

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Helpful?
Thank Courtney B
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Courtney. We really appreciate the time you took to review your stay with us. I have taken your comments in regards to the dinner on board and will discuss this with my respective managers. We are currently working on a new menu, which will come out at the end of May 2014. Best regards, Dick Breukink, General Manager

tauranga
Reviewed 30 April 2014

Review collected in partnership with Accorhotels.com
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Thank jimbo8775
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

New Zealand
Reviewed 27 April 2014

Although this hotel ticks all the boxes it is neither great nor bad it is simply what one comes to expect from a Novotel chain hotel. The problem we did have mind you was the fact that on check in without our consent the lady blocked $4500 on our credit card. If we were told this we would have stayed...

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1Thank meatm8
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you very much for commenting on your stay with us and the mistake we made in regards to the bond for your room. I am terrible sorry that this has happened and I do aplogize for this. We normally take a small bond for incidentals, but this was certainly not the right policy in your case. Again,...

Te Awamutu, New Zealand
Reviewed 27 April 2014

Having been an off/onmember for more years than I can remember I'm now seriously considering other options. Last night, after a week of stress, emotional upset from stuff that life throws my partner and I decided to treat ourselves to a nice meal. Seems though that hamiltons cafe alma has decidedbto go cafe style but i cant help but wonder...

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1Thank BoltonT
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you so much for providing us with feedback around your dinner in Restaurant on Alma. We have changed the name of the restaurant about three years ago, as we wanted to lift up the profile of the restaurant and have changed the menu accordingly. I am very sorry to read that your sirloin was not what you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 

Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Region: New Zealand > North Island > Waikato Region > Hamilton
Price Range: €107 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
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Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel
Hotel Style:
#3 Green Hotel in Hamilton
#4 Business Hotel in Hamilton
#4 Family Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#7 Luxury Hotel in Hamilton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamilton Tainui staff and other travellers.
2 questions
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Upper Hutt, New Zealand
9 months ago

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Questions? Get answers from Novotel Hamilton Tainui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th Floor top.”
whangaparaoa, 8 Mar 2017 | Read review
“A room facing East, very peaceful outlook”
iand645, 12 Jan 2017 | Read review
“Take the car park option to make sure your car is safe.”
Moss092014, 8 Jan 2017 | Read review
“Family rooms are much more spacious”
giggler12345, 5 Jan 2017 | Read review
“Just ask for what you want.”
fefifog, 5 Jan 2017 | Read review
5 of 5