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    Emerald Hotel

    13 Gladstone Road | PO Box 2143, Gisborne 4010, New Zealand
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    Lowest prices for your stay
    3/11/20174/11/2017
    1 room, 2 adults, 0 children
    Traveller (61)
    Room & Suite (43)
    Pool & Beach (8)
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    Overview
    • Excellent43%
    • Very good35%
    • Average15%
    • Poor6%
    • Terrible1%
    Travellers talk about
    “the river” (34 reviews)
    “car park” (23 reviews)
    “pool area” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Senator Motor Inn
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    #1 of 26 hotels in Gisborne
     
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    Portside Hotel - Heritage Collection
    263 reviews
    #3 of 26 hotels in Gisborne
     
    Rooms
    3 Nov4 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (277)
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    91 - 95 of 272 reviews

    Reviewed 25 May 2015

    We enjoyed our stay here. We had a huge room, friendly service, gorgeous pool, right in the middle of town. Could not ask for better, will stay here again in the future. We booked here originally with our fly buys but will be back.

    Thank Fiona L
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 27 May 2015

    Dear Fiona, Thank you for your feedback. We are pleased to hear you enjoyed your stay and our friendly staff were of note. We look forward to welcoming you back to the hotel upon your next visit to Gisborne. Regards

    Reviewed 25 May 2015

    We enjoyed our stay here.Loved the balcony which had a view of the pool,sat out here in the afternoon and evening alot .Hotel was also a handy walking distance to a lot of food retailers in the main street.Air conditioning was great as we stayed...More

    Thank cowfarmer350
    Reviewed 24 May 2015

    Great staff at front desk, very helpful. Room was very big, well cleaned and comfortable. The restaurant lets the hotel down, staff looked bored and not interested and no selection of food in breakfast area, and cooked out of the kitchen was less than average....More

    Review collected in partnership with Amoma.com
    Thank D4842DHwilliamh
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 27 May 2015

    Dear D4842DHwilliamh, Thank you for your feedback. We are pleased to hear you enjoyed your stay and the size of our spacious rooms. We look forward to welcoming you back to the hotel upon your next visit to Gisborne. Regards,

    Reviewed 14 May 2015 via mobile

    We stayed one night in a huge room overlooking the river. Downsides were the long black hair I found when I first turned down my bed (had the sheets been cleaned?) and the small fridge full of minibar items. Good location. But I will stay...More

    Thank Sonia W
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 17 May 2015

    Dear swansbrough, We appreciate your feedback. Your honest feedback has allowed us to review our current operating procedures and implement new policies to ensure that this is rectified. We do hope we have the chance to welcome you back to the hotel again in the...More

    Reviewed 28 April 2015

    Hotel is rated at 4star +. I expected a bit more for my dollars. Room was quite dusty. Long black hairs in the shower and on the bathroom floor. A real trek from reception to get to your room if you had one overlooking the...More

    Thank Smithy1946
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 6 May 2015

    Dear Smithy1946, We appreciate your constructive feedback and are pleased to hear you found our friendly staff to be of note. Your honest feedback will allow us the opportunity to improve on our levels of service. We do look forward to welcoming you back to...More

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    Portside Hotel - Heritage Collection
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$102 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gisborne
    • #7 Luxury Hotel in Gisborne
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Cancelon, TripOnline SA, Orbitz, Hotwire and HotelQuickly so you can book your Emerald Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Gisborne Region >
    • Gisborne
    • Also Known As
    • Emerald Hotel Gisborne
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    Traveller (61)
    Room & Suite (43)
    Pool & Beach (8)
    Dining (1)
    Hotel & Grounds (37)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Nearby
    Motel Oasis
    199 reviews
    3.27 km away
     
    Portside Hotel - Heritage Collection
    263 reviews
    .45 km away
     
    Wairoa Motel
    21 reviews
    66.65 km away
     
    Senator Motor Inn
    188 reviews
    .22 km away
     
    Nearby Restaurants
    USSCo Bar & Bistro
    302 reviews
    .19 km away
    The Marina Restaurant
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    .20 km away
    The Rivers Restaurant and Bar
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    .05 km away
    Zest Cafe
    108 reviews
    .22 km away
    Nearby Attractions
    Tairawhiti Museum
    97 reviews
    .43 km away
    Gisborne Wine Centre
    96 reviews
    .41 km away
    Gisborne i-SITE Visitor Information Centre
    41 reviews
    .67 km away
    Titirangi Domain
    11 reviews
    1.27 km away
    Questions & Answers
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    Room Tips
    "Rooms on the River side are quieter"
    Read review
    "take a room with a river view"
    Read review
    "Get a river view room"
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    "Ask for a room not on the main road."
    Read review
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