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    Emerald Hotel

    13 Gladstone Road | PO Box 2143, Gisborne 4010, New Zealand
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    3/12/2017 4/12/2017
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    US$115
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    US$115
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    Traveller (61)
    Room & Suite (43)
    Pool & Beach (8)
    Portside Hotel - Heritage Collection
    263 reviews
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    #4 of 26 hotels in Gisborne
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    Overview
    • Excellent42%
    • Very good35%
    • Average16%
    • Poor6%
    • Terrible1%
    Travellers talk about
    “the river” (34 reviews)
    “car park” (22 reviews)
    “room service” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (279)
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    101 - 105 of 274 reviews

    Reviewed 24 April 2015

    Stayed as part of a tour party in March. Reception staff were very welcoming and helpful. Room was neat and tidy and spacious with a balcony overlooking the pool. The hotel is right in town but has a tropical ambience with the palm trees, pool...More

    Thank frangipani201
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 27 April 2015

    Dear frangipani201, Thank you for your feedback. We are pleased to hear you enjoyed your stay and found our reception staff welcoming and helpful. We look forward to welcoming you back to the hotel should you travel to Gisborne again. Regards

    Reviewed 4 April 2015

    Stayed last night, one night as visiting a relative that is sick. Had a room with a balcony that looked over the pool, as a smoker fantastic, but when I first went into my room, disappointing as the room smelt like smoking, pervious people must...More

    Thank Megan O
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 27 April 2015

    Dear Megan, Thank you for your feedback. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back to the hotel next time you are in Gisborne. Kind Regards

    Reviewed 9 March 2015

    The quality of service started when I tentatively booked a room, short notice on the 7th March 2015. We were attending a friends 50th & needed somewhere to stay close to the venue. I spoke to Naomi, who was so accommodating & polite & answered...More

    1  Thank pigandrooster
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 22 March 2015

    Dear pigandrooster, Thank you for your feedback. We are pleased to hear you enjoyed your stay with us and the service you received from our staff was of particular note. We look forward to welcoming you back to the hotel on your next visit to...More

    Reviewed 9 March 2015

    Clan spacious room with the amenities you would expect from a mid priced hotel. The staff were pleasnat and helpful. It is a very long walk from the lift to the rooms on the river side of the hotel. Big downside, only 100mb free wifi!!...More

    Thank Gazeaway
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 9 March 2015

    Dear Gazeaway, Thank you for your positive feedback. We are delighted you enjoyed your stay and look forward to welcoming you back. Regards, Guest Relations

    Reviewed 2 March 2015 via mobile

    Room lovely and spacious, reception staff really helpful, Hotel rooms and facilities were clean and tidy, car parking secure and convenient. Breakfast staff friendly and courteous. Breakfast layout wasn't too well set out and the breakfast music was a touch loud and boisterous even for...More

    Thank Paul B
    Response from Guest_RelationsQHE, Guest Relations Manager at Emerald HotelResponded 3 March 2015

    Dear Paul, Thank you for your feedback. We are pleased to hear you enjoyed your stay and look forward to welcoming you back to the hotel upon your next visit to Gisborne. Regards

    Portside Hotel - Heritage Collection
    263 reviews
    #3 of 26 hotels in Gisborne
    0.4 km
     
    Senator Motor Inn
    190 reviews
    #1 of 26 hotels in Gisborne
    0.2 km
     
    Captain Cook Motor Lodge
    88 reviews
    #10 of 26 hotels in Gisborne
    0.8 km
     
    Whispering Sands Beachfront Motel
    108 reviews
    #4 of 26 hotels in Gisborne
    1.2 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$105 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gisborne
    • #7 Luxury Hotel in Gisborne
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Emerald Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Gisborne Region >
    • Gisborne
    • Also Known As
    • Emerald Hotel Gisborne
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    Traveller (61)
    Room & Suite (43)
    Pool & Beach (8)
    Dining (1)
    Hotel & Grounds (37)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Nearby
    Portside Hotel - Heritage Collection
    263 reviews
    .44 km away
     
    Whispering Sands Beachfront Motel
    108 reviews
    1.18 km away
     
    Senator Motor Inn
    190 reviews
    .21 km away
     
    Captain Cook Motor Lodge
    88 reviews
    .84 km away
     
    Nearby Restaurants
    The Marina Restaurant
    180 reviews
    .20 km away
    USSCo Bar & Bistro
    304 reviews
    .18 km away
    The Rivers Restaurant and Bar
    309 reviews
    .04 km away
    Zest Cafe
    110 reviews
    .24 km away
    Nearby Attractions
    Tairawhiti Museum
    98 reviews
    .44 km away
    Gisborne Wine Centre
    96 reviews
    .39 km away
    Gisborne i-SITE Visitor Information Centre
    42 reviews
    .67 km away
    Titirangi Domain
    11 reviews
    1.25 km away
    Questions & Answers
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    Room Tips
    "the apartment suites are fabulous"
    Read review
    "Rooms on the River side are quieter"
    Read review
    "take a room with a river view"
    Read review
    "Get a river view room"
    Read review
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