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City Lodge

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City Lodge
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481 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Papeete, French Polynesia
Reviewed 12 April 2016

Clean rooms, very practical for visiting the center of Auckland by walking. Watched TV waking up with cool music videos. Private bathrooms and nice staff who can call a taxi for you if needed. Besides, they seem to be environmentally friendly. Will definitely come back.

Thank Kofi A
Auckland, New Zealand
Reviewed 10 April 2016

pros: - great location. btw, police station nearby - so very safe i suppose. :-) - very clean room, clean towers etc. - kitchen, laundry, ping-pang etc. - very helpful and nice staff cons: - relative expensive - noisy during night - no free wifi

Thank Soar H
Silver City, NM
Reviewed 31 March 2016 via mobile

Stellar! Clean rooms, each with private bathroom and mini-fridge. Common areas were exceptionally clean as well. The staff, as already acknowledged was outstandingly helpful and courteous. Within easy walking distance to everything in the City. Don't miss this!

Thank Marilynn F
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks Marilynn, fantastic to hear you enjoyed your stay with us. Your comments will be posted on our staff notice board and raised at the next customer training session. Best regards Glenn Gairdner

Seattle, Washington
Reviewed 27 March 2016 via mobile

Located in a quiet neighborhood in the City Centre. Near bus lines and walkable to waterfront and other city centre sights. Clean, well laid out rooms. Nothing fancy, but you're not here for luxury, right? Staff is friendly - they let us check in many hours before check-in since they had a room. Didn't test their knowledge of the City,...

Thank Adam619
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks adam619, we agree the staff at City Lodge are great they have a real passion for customer service and New Zealand. We hope to see you again upon your next travels to Auckland NZ. Best regards Glenn

Reviewed 26 March 2016 via mobile

We stayed at this hotel for 2 nights in our quick trip to Auckland. We got there very late, and it was nice to see a welcome note on the door and security checking us in quick so we could go to our room. The room was nice, and the bed was comfortable. We stayed on the 6th floor. The...

1Thank Jessipur
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for your feedback, it's great to hear from our customers. I hope you enjoyed the rest of your time in Auckland NZ. Best regards Glenn

Reviewed 25 March 2016

The hotel is centrally located. The staff were helpful and friendly. The room was clean, the bed comfortable and the plumbing modern. But the room was very small - the bed occupied a lot of it and was crammed into a corner so no room for a bedside table or chair, in fact no furniture apart from a tiny stool...

Thank newkiwiWellington
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for sharing your feedback we value your input and your comments are always shared amongst staff and management. We have a few different room types, upon your next stay at City Lodge we would suggest upgrading to the queen size room. It has a larger floor plan and will give you more space than the double. We hope to...

Oxford, United Kingdom
Reviewed 24 March 2016

We arrived here off a long haul flight from the UK for a 2 night stay. The location was very central, only a 5 minute walk from Skycity. The room was very small but perfectly adequate considering the price. As a few people have mentioned the room can be quite hot but they provide a fan which kept the room...

Thank bob p
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thank you for sharing your feedback about City Lodge, we will ensure it is shared with our staff. Regards Glenn Gairdner

Reviewed 16 March 2016 via mobile

Great place..... Would absolutely recommend. Clean, friendly professional..... Only one wee problem.... The elevator; there is only 1, it's unbelievably slow..... Needs upgrading. All in all though a fantastic wee lodging....10/10

Thank BalcluthaRobbo
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for submitting your feedback, I will ensure all staff are made aware of your comments. Yes the lift can take a bit of time when in high demand by other guests. Unfortunately not possible to retrofit an additional one into the building. Lift controller is serviced every month to ensure maximum efficiency. Best regards Glenn Gairdner

Sydney, Australia
Reviewed 16 March 2016

Stayed two nights recently. Particularly want to give mention to Krishna and Poi on reception who were professional and extremely courteous and helpful at all times, including remembering to knock on my door at 5.30am so I could catch my flight.Other places I stayed at certainly wouldn't do that. Kitchen was clean and well cared for. Would go there again.

Thank Kira D
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Thanks for taking the time to submit your feedback. Totally agree Pol and Krishna are amazing guys and make a huge impact towards the success of City Lodge. They really understand what great customer service means, both guys have been here for a number of years and we are very lucky to have them on our team. Thanks again for...

Reviewed 14 March 2016

we stayed at 3 ppl room. it's a single bed and a bunk bed. the room is clean, so does the shower room. with a small bar with not bad view. the location is convenient, but we were on 4th floor, so it was a bit noisy. Overall, it's beyond average

Thank 漢娜的奇異旅程
City_Lodge_Auckland, General Manager at City Lodge, responded to this review

Great to hear you enjoyed your stay with us. I will ensure your feedback is given to our staff and hope you enjoyed the rest of your holiday in NZ. Best regards Glenn Gairdner

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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With a 5-star Qualmark Backpacker rating, City Lodge is outstanding when it comes to convenience, quality, and value-for-money accommodation in Auckland. Located in a quiet tree-lined street and just 5 minutes walk to central Auckland, City Lodge offers a real ‘home away from home’ experience. Every room has a private ensuite, fridge, TV and tea/coffee making facilities for the comfort and convenience of our guests. City Lodge is well appointed and offers a clean and safe environment, 24-hour reception, Security door system and CCTV. The choice of rooms extends to Single, Standard Double, Superior Queen, Twin, Triple and Quad. Additional purpose-built facilities include a spacious guest lounge and well appointed communal kitchen. With on-site parking available (charges apply/bookings recommended), City Lodge is perfect for budget-conscious business travellers, family holiday stays, or world travellers wanting a high quality yet affordable experience. All daily rooms are serviced daily and have features such as large windows and Wi-Fi/broadband access (charges apply). Our communal lounge includes a big screen TV, book exchange, table tennis, and board games for relaxing or socializing with other travellers; we also have full laundry facilities on-site (charges apply). Our helpful, friendly staff can arrange tours, car hire, transfers or simply let you know what’s on in Auckland. Ask about our latest newsletter… What’s more, our clean, green, limited-service philosophy has recently been endorsed with a Qualmark Silver Environmental rating accreditation. ... more   less 

Additional Information about City Lodge

Address: 150 Vincent Street | Auckland Cbd, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Children Activities (Kid / Family Friendly) Wheelchair access
Price Range: €66 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — City Lodge 5*
Number of rooms: 99
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Also Known As:
City Hotel Auckland Central
City Lodge Auckland, New Zealand
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge staff and other travellers.
2 questions
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Questions? Get answers from City Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the really budget-conscious, there is a full kitchen in the lower level”
 of 5 bubbles Mileswis, 13 Mar 2017 | Read review
“single room on fifth floor”
  • single bed, desk, freezer and there is a small wardrobe
 of 5 bubbles 316claras, 27 Feb 2017 | Read review
“Ask for a room on a higher floor as the hotel has no Air Con in the bedrooms and you need to get a breeze”
 of 5 bubbles 692shirleyr, 24 Feb 2017 | Read review
“rooms are small but well appointed”
 of 5 bubbles , 5 Dec 2016 | Read review
“Walls are thin, try to get a room on the corner so you only have one neighbour”
 of 5 bubbles brinktastic, 18 Nov 2016 | Read review
5 of 5