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Surf 'N' Snow Backpackers

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1 room 2 adults 0 children
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180 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Reviewed 1 week ago via mobile

This hostel is the worst hostel I've ever stayed in. Showers: yes they are new, but still never cleaned. Hair EVERYWHERE and the toilets smell like crap every day. Beds: never cleaned or washed probably. Long black hairs in my bed when I arrived. Filled with stains and the bed itself is so uncomfortable I couldn't even sleep. Rooms are...

Thank Emy S
Reviewed 4 weeks ago via mobile

This place is just awful, It does not worth the price at all!! It's in a good location that's it! It's dirty, mattress is useless (better sleep on the floor),the sheet of my bed was not changed when I checked in .. and also noisy.. And you only have 15 min wifi per day free.. why? Staff did not want...

Thank chloe n
Stavanger, Norway
Reviewed 15 February 2017 via mobile

The kitchen is not clean and not well equipped. Actually the worst we have seen in NZ. You have to pay for wifi. There was a lot of noise coming from outside, I think there was an amusement park there, open until like 3 o'clock in the morning. I took a shower, and it suddenly stopped working. I was just...

Thank Stacy P
Reviewed 13 February 2017 via mobile

Very dirty room. Bed sheets smell bad and are dirty. Disgusting bathroom, why don't you clean there?! I was there only one night and I'm not going to stay again. Great location so this hostel would be popular if it's was CLEAN.

Thank Johannarita123
Auckland, New Zealand
Reviewed 1 February 2017

We had a very nice stay at "Surf 'N' Snow". Staff was formidable - kind and helpful. And we has a room with a really BIG window with a good cityscape view (ask for room 303). But first and foremost, prices were very reasonable.

Thank agnetestjernfelt
Reviewed 18 January 2017 via mobile

Easily the worst hostel I have been to so far in New Zealand. On arrival, it took me an hour before being given my room key as they were understaffed. Once I did speak to the guy on reception he was unfriendly and unhelpful putting me in a room where the lock didn't work. Once I finally arrived in a...

Thank Joe B
Catania, Italy
Reviewed 8 January 2017

Great location, but not a very nice hostel to stay long. Staff is not very welcoming. Kitchen is very small, two floors downstairs the reception. There is not really a common room to meet people and its dirty. The room was small for a ten bedroom and it was very dirty. However the bathroom was very clean and new.

Thank Marie-Anne M
Auckland Region, New Zealand
Reviewed 2 January 2017

I red the reviews, and thought, it couldn't be so bad, i'm a realistic person, and people expect to much for there money, so I booked, just after a 1 night, whilst in a Auckland. I went for single room, without a window. I arrived new years day, at check in , of 12 pm, stated on there website, the...

Thank Christopher Dav... W
Zwolle, The Netherlands
Reviewed 30 December 2016

So it's a cheap backpackers so you can't expect much... that was my thought when I booked it. After all I only needed 1 night in Auckland, close to the bus station to catch the early bus. The single room with no window is camparible to Harry Potter's cupboard under the stairs, but then with an obviously broken down door...

Thank NienkeNM
Quebec City, Canada
Reviewed 22 December 2016 via mobile

The room was okay, but the beds were awful (i've been to a lot of hostels, and the beds there were the worst i've seen). Bathrooms were clean and brand new. Kitchen is really really small... hard to cook a meal if there is already more than 2 people. The rest was ok.

Thank ElodyMoreau

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Additional Information about Surf 'N' Snow Backpackers

Address: Level 1 102 Albert Street, Auckland, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €15 - €51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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Questions & Answers

Questions? Get answers from Surf 'N' Snow Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 303: Great window, great view.”
 of 5 bubbles agnetestjernfelt, 31 Jan 2017 | Read review
“The best tip I can give, is don't stay here”
 of 5 bubbles NienkeNM, 30 Dec 2016 | Read review
“Check because some rooms have no windows or ventilation”
 of 5 bubbles T2509, 9 Dec 2016 | Read review
“Bring ear plugs”
 of 5 bubbles lil_squishy1, 4 Nov 2016 | Read review
“Some privet rooms do NOT have windows. So, be confirm before you book.”
 of 5 bubbles Shamimuddin75, 12 Aug 2016 | Read review
5 of 5