Great location and helpful staff, we had a great stay and were very comfortable. Staff went above and beyond making sure our needs were met. We traveled with a group and we were all very satisfied with our room location.
we visited the Grand Chancellor as part of our Waiiheke wine tour The location is great only 5 minit stroll to the sky tower or the fantastic bars and restaurants of the viaduct basin The rooms are small yet comfortable with good air conditioning The hotel staff are very…
amazing servicerecommend all the friend and family to gostaff were so helpful and kind rooms was arranged as we requested.we had a great time out there. i wish the management very besteverything was like we imagined
This hotel is in a great location which is why I picked it and thought the price was reasonable given that.However the rooms are very old, shabby and tired and the price didn't include breakfast. The towels provided were clearly at the end of their life and should have been…
Hotel is in a good location - only a few minutes' walk to shops and restaurants, close to ferries and waterfront. Room has dated look&feel with scuffs on walls and marks on doors. Bathroom had musty smell as fan is ineffective. Hand towel ring was loose as was the bath towel…
"Try to get a room that is on a higher level and doesn't overlook the road."
"I think a floor higher than level 3 would be quieter."
"Higher rooms provide better views."
"Avoid room 408. Room 1011 was nice."
"Ask for a harbour-view room well up above Hobson Street."