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The Langham, Auckland

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The Langham, Auckland
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3,884 Reviews from our TripAdvisor Community

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Showing 3,773: English reviews
Auckland
Reviewed 8 October 2015

My husband and I stayed here to celebrate our 1 year wedding anniversary. We were very touched by the extra treat of having complimentary anniversary chocolates brought to us! We booked the "Eight Escape" so had dinner and breakfast at the restaurant Eight. The food was spectacular - definitely the best buffet breakfast we have ever experienced! We utilised the...

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Thank jessicao198
Auckland
Reviewed 8 October 2015

This was our first holiday in over a year so we had carefully selected the Langham over other Auckland hotels and I'm happy to say we were mostly thrilled with the experience. Staff are exceptionally efficient and nice, no detail is missed and no request too difficult to fulfil. The hotel definitely has an 'old world' luxury and charm, the...

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Thank Kirstin M
Wellington
Reviewed 6 October 2015 via mobile

I couldn't fault the service at this hotel. Staff were genuinely nice and nothing was too much trouble. I stayed in a suite so had lounge access. Food in the lounge was very good and I appreciated free ironing of shirts, and daily delivery of fruit etc. Also had a massage in the spa which was lovely. I agree with...

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Thank EmbeeWellington
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for taking the time to share your review, and we are delighted that you enjoyed your stay in our Suite. Our comfortable Blissful Beds are made especially for us by Sealy and always popular with guests. We are also pleased to hear that our team made your stay memorable with their genuine service. We look forward to hosting...

Auckland Region, New Zealand
Reviewed 6 October 2015

As a regular visitor to the the Langham, I am always impressed at the consistent high standard. Rooms are very pleasant, although not large. Bathrooms are fine, with good amenities. Breakfast is in the lobby restaurant, and is always consistently good. A very nice place to stay in Auckland.

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Thank Big Dogz S
Reviewed 6 October 2015

My recollection of this hotel (from 10 years prior) was that it was more luxurious. The rooms (all of them and I visited several hoping the first ones they put me in were an anomaly) were all tired / in need of a refresh. They should have offered the Club level when I complained but they didn't and I was...

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1Thank Peggy M
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your feedback. We appreciate your comments and we apologise that our staff didn’t raise the option of upgrading to Club Level, which would better have suited your needs for extra work space. As part of our service philosophy, it’s our aim to anticipate our guests’ needs, and we have raised your feedback with our front office team....

Sydney, Australia
Reviewed 5 October 2015

The hotel was warm and friendly and I would be happy to return. It's a little old world and the walls are a bit thin, but overall I would recommend it. We found the room service great and not too over the top in cost.

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Thank Doug D
new zealand
Reviewed 5 October 2015

Fantastic service from the moment you arrive to the moment you drive out the hotel. The food and beverages were delicious.The huge chandelier in the Palm Court was just magnificent to look at while relaxing with a wine. The buffet breakfast had a great selection of food - sweet and savoury - something for everyone. Loved the stay - highly...

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Thank rachnz69
Vancouver, British Columbia
Reviewed 2 October 2015

Off city centre location and so you need to walk 10-15 minutes to the centre and the Skycity Tower. One night I had to take taxi from Skycity Tower back to hotel as too far away to walk back and don't like that steep slope. Check-in and check-out were smooth without problem. My room is facing the car park but...

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1Thank canadianeagle2015
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you for your comments and we are pleased to hear that your check in and checkout went so smoothly. We do offer a shuttle service to and from the waterfront area which stops off at various points around the city, and this is a great option for guests who prefer not to walk. With regard to our reservation policy,...

London, United Kingdom
Reviewed 2 October 2015

It was just a last minute overnight stay but my go it was comfortable, a very slick experience from check in to check out. I can't comment on the food served in any of the restaurants but my whisky sour was a very nice cocktail indeed. Not cheap but then what of value is? If I could have stolen the...

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Thank WellWornRimowa
Reviewed 2 October 2015 via mobile

I have never stayed in a hotel where i have been treated as nice as I was at the Langum in Auckland. The hospitality was over-the-top. The staff goes out of their way to make everywhere whim that you have possible. The beds are comfortable in the showers are good but the staff is exceptional.

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Thank Albert B
tlakl, General Manager at The Langham, Auckland, responded to this review

Thank you Albert and Sarah for your warm words. It was our pleasure to welcome you and your family, and to make your stay a special one. We’re delighted you enjoyed your visit and we hope you’ll be back to see us again soon. Kind regards Darren Thurlow, Hotel Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, Asian, New Zealand, International
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €153 - €461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Green Hotel in Auckland
#4 Family Hotel in Auckland
#4 Business Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Langham, Auckland staff and other travellers.
23 questions
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Questions? Get answers from The Langham, Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they are all good ,none have views.”
 of 5 bubbles Clive441, 17 Feb 2017 | Read review
“Try to get close to elevators. Some room are a long walk.”
 of 5 bubbles steve571, 15 Feb 2017 | Read review
“The executive rooms”
 of 5 bubbles 225alexr, 10 Feb 2017 | Read review
“The business centre is on 5F”
  • Room
  • Shower & bath
  • Toilet
  • Desk
 of 5 bubbles 33warrenc, 9 Feb 2017 | Read review
“lower numbers were close to the bus stop which was quite noisy”
 of 5 bubbles kellysO9623NU, 30 Jan 2017 | Read review
5 of 5