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Stamford Plaza Auckland

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#15 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Stamford Plaza Auckland
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1,698 Reviews from our TripAdvisor Community

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Showing 1,537: English reviews
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Christchurch, New Zealand
Reviewed yesterday NEW

Service could have been a lot better. Shower temperature fluctuated unpredictably. Really great pillows although my partner and I could feel the join of the two beds so made it hard to cuddle. What's the point of having a huge bed if you can only sleep on one side of it!?

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Helpful?
Thank sarahmV934HC
Dunedin, New Zealand
Reviewed yesterday NEW

Far superior service to other hotels we have stayed at. Nothing was a problem or too much trouble. The food was amazing, just the best room service breakfast ever! So close to the waterfront and restaurants, easy walking distance.

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Thank alann281
Auckland
Reviewed yesterday NEW

Great location and the most awesome comfiest bed! But bathroom cleanliness was poor. This is the second time we've stayed and had urine under the toilet seat when it is lifted. This time there was also a long hair in the bathtub. The first time I informed housekeeping immediately upon arrival and they rectified it whilst we went out for...

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Thank Michelle N
Melbourne, Australia
Reviewed 2 days ago NEW

Perfect Location (shame about all the building and road works happening around the area) Friendly Staff Fantastic facilities and lovely modern décor. Comfortable, quiet rooms. Very clean. Bathroom with separate toilet was wonderful and very good size bathroom. Definitely would stay there again.

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Thank robyno374
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

Wow, wow and wow! What a brilliant feedback! Perfect location, fantastic facilities, friendly staffs and great breakfast; It looks like you have located all the great spots we take pride in offering here at Stamford Plaza Auckland. Do visit back soon; I am looking forward to it. Regards, Jerry F

Albany, New York
Reviewed 1 week ago

You can not beat the location of this hotel, and the rooms were beautiful. You can get up to the skytower or down to the wharf in minutes. The breakfast was fine, not stellar, but fine. The bedding was very comfortable and the rooms had everything you might need.

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Helpful?
Thank lesroccario
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

What a brilliant review to read! I strongly agree with you about how convenient our location is; we are lucky to be positioned in the heart of Auckland CBD area. Team and I are delighted to have you stayed with us. Do visit back; I am looking forward to it. Regards Jerry F

Reviewed 1 week ago via mobile

The room was clean and well kept. The staff were all friendly and welcoming. The buffet breakfast was a bit disappointing with not much of a fresh fruit selection. For the cost of the full buffet you are better off going a la carte.

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Helpful?
Thank Cjayjensen
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

Thank you for your positive review. I am pleased overall you enjoyed your stay with us. We are recently promoting our brand new breakfast set up. Please do visit back for another experience; I am looking forward to it. Regards, Jerry F

Auckland Region, New Zealand
Reviewed 1 week ago

While the staff were friendly and the duty manager discounted our stay (by the valet parking amount) and offered us free breakfast (which we couldn't partake of), I wasn't happy with our stay here. Given twin single room in error; contacted reception immediately who assured me bed would be made-up by house-keeping as king bed; four hours later (10.30pm) we...

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Helpful?
Thank Alan B
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

Dear Traveller, Thank you for sharing your review. Your words have given me some great concern and would like to know about more about your stay. If you wish please contact me at hotelmanager@spak.stamford.com.au Kind Regards, Assistant Front Office Manager, Jerry F

Brisbane, Australia
Reviewed 1 week ago

Accommodation was amazing and location was very central to everything in the city. Everything being only 5-10 minute walk. The room had some nice modern technology and the bathroom was very roomy. Couldn't fault the room at all. It was also very clean. We made advantage of the bar downstairs a few times and did order lunch and snacks a...

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Thank Rosemarie H
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

Thank you for your positive review. I am pleased you enjoyed our beautiful accommodation with the great location; we are lucky to be positioned in the heart of Auckland CBD area. We take pride in offering a high level of accommodation, facilities and personal service at Stamford Plaza Auckland; and I regret to see the service you received has not...

Sydney, Australia
Reviewed 1 week ago

Nice hotel, great facilities, great locations but spend a long time waiting to check in and out while people gave out tourist maps, discussed local sites etc. I would have wasted over 1 hour on checking in and out! The lobby area is a disaster with bus arrivals, conferences and no real order. People just stand round and get in...

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Helpful?
Thank gsmall_170546
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

Thank you for your review. I am pleased you enjoyed our great facilities, fantastic location as well as the attentive service provided from the team. Please accept my sincere apology regarding your check-in experience; hotel does have big amount of volume arrivals all together sometimes. Do visit back soon; I am looking forward to it. Regards, Jerry Feng, Assistant Front...

Reviewed 1 week ago

We were delighted with our choice of hotel. The staff were efficient and friendly and our modern room was extremely comfortable. We joined the "happy hour" on the Friday evening, where discounted drinks were served and complimentary canapés which we enjoyed. We then had dinner in the restaurant which was very good. The hotel is well positioned for the harbour...

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Helpful?
1Thank Janet R
Jerry F, Assistant Front Office Manager at Stamford Plaza Auckland, responded to this review

Thank you for your brilliant review. I am pleased you enjoyed not only our city central location, but also the great service from the team. “Happy Hour” is a promotion hotel has recently launched, I am delighted to see you enjoyed it. Do visit back soon; I am looking forward to it. Regards, Jerry Feng, Assistant Front Office Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
World-class luxury in the heart of the city, just minutes away from the harbour and viaduct. Please note that construction on the city rail link project is underway on Albert St. Stamford Plaza Auckland remains accessible to vehicles and pedestrians, all day, every day. Albert St remains open in both directions throughout the CRL upgrade. However it is limited to one way in each direction. ... more   less 

Additional Information about Stamford Plaza Auckland

Address: 22 - 26 Albert Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €147 - €481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stamford Plaza Auckland 5*
Number of rooms: 286
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Also Known As:
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland New Zealand
Hotel Style:
#8 Green Hotel in Auckland
#13 Business Hotel in Auckland
#14 Luxury Hotel in Auckland
#15 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Stamford Plaza Auckland staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and not facing the building site”
 of 5 bubbles 292billyr, 12 Feb 2017 | Read review
“Higher floor if available to get away from the noise”
 of 5 bubbles AmyGiddins, 12 Feb 2017 | Read review
“Corner internally-adjoining suite offer a better layout/ space if 2 rooms are desired.”
 of 5 bubbles , 29 Jan 2017 | Read review
“Northside for views of Skytower”
 of 5 bubbles layknot, 8 Jan 2017 | Read review
“I always ask for a room with a view, sometimes it works sometimes it doesn't.”
 of 5 bubbles Rizzla33, 10 Dec 2016 | Read review
5 of 5