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SKYCITY Grand Hotel

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2,226 Reviews from our TripAdvisor Community

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Showing 2,077: English reviews
Houston
Reviewed 26 March 2015

We stayed in Auckland for two days prior to starting a cruise. The Sky City Grand exceeded our expectations. We arrived at 6 am following 24 hours of traveling to find that our room was ready. This provided us with the opportunity of a short rest before exploring Auckland. The room was spacious and clean and had all the expected...

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Helpful?
1Thank Tmike1
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Tmike1 Thank for your review of The Grand Hotel. Being able to check in early after a long flight is ideal and I am pleased that we were fortunate to have a room available for you at such an early time. We are ideally located, perfect for exploring the city on foot and I hope you enjoyed all Auckland...

Auckland, New Zealand
Reviewed 25 March 2015

stayed here with 3 friends for business, got big dinner for room service, delivered hot and fresh, great food, beds were soft and i slept well, great tv/entertainment system. we had karaoke too. great place to relax, huge room, good service from staff, clean as a whistle, will come again.

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Helpful?
Thank Bai W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Bai W Thank you for reviewing your stay with us. It’s great to hear you enjoyed your stay with us. The team will enjoy reading your comments and we hope to welcome you back again very soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Brooklyn, New York
Reviewed 24 March 2015

Well maintained, decent sizes room. Staff very friendly, informative and knowledgeable. Location is good with easy walking distance to good restaurants, transportation and waterfront. Facilities were well maintained. A good choice if you want to spend a few days sightseeing

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Helpful?
1Thank Mitch K
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Mitch K Thank you for your review of The Grand Hotel. I am pleased you enjoyed your stay. We have a wonderful team here who will be delighted to read your comments when I pass them on at our next meeting. We hope to welcome you back again soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY...

Wales
Reviewed 24 March 2015

stayed here on our first night in New Zealand. The room was spacious and clean. Staff were very friendly and helpful. Hotel is well situated, in walking distance of shops and sea front. There was a good choice of places to eat nearby.

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Helpful?
1Thank filligirl
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear filligirl Thank you for taking the time to review The Grand Hotel. It’s great to hear you had an enjoyable first night with us and I hope you enjoyed your New Zealand holiday. We hope to welcome you back again soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Reviewed 24 March 2015 via mobile

... it was a shame that the in room air con was as loud as a jet engine. Everything else deserves 4 stars including the gym, bar and location. I checked with my other colleagues and they agreed that the noise of the Airconditioning was loud. Still a great hotel and I just had to turn the power off in...

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Helpful?
1Thank Harry H
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Harry H Thank you for taking the time to review your stay at The Grand Hotel. I am so sorry that our air conditioning disturbed you during your stay. Do you mind contacting me with your reservation details so we can address this? The team hope to welcome you back in the near future. Kind Regards Alison Borland I...

United Kingdom
Reviewed 23 March 2015

Set in the heart of Auckland and close to what's going on, the hotel offers spacious and well furnished rooms with a great en-suite. Delicious choice of food and attentive service at breakfast makes for enjoyable and relaxed dining. The hotel also has a reasonably sized fitness suite and a decent indoor pool if you want to do full length...

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Helpful?
Thank Channelhopper30
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Channelhopper30 Thank you for taking the time to review your stay at The Grand Hotel. I am delighted you had an enjoyable stay with us and look forward to passing your comments onto the team. We hope you enjoyed your time in NZ and we have the opportunity to welcome you back soon! Kind Regards Alison Borland I Guest...

Christchurch, New Zealand
Reviewed 21 March 2015

We always enjoy staying here. It ticks all the boxes required for a very comfortable stay as well as being centrally located with buses round the corner and Britomart an easy walk down Queen Street. A great variety of resturants in the two hotels and on Federal Street.

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1Thank sandra_walsh
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear sandra_walsh We love to hear from our regular guests and thank for reviewing your most recent stay with us. I agree, we are ideally located with everything Auckland has to offer close by. We look forward to your next stay! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Sheffield, United Kingdom
Reviewed 21 March 2015

We stayed in the Skycity Grand for 2 nights prior to boarding our ship for a cruise around NZ and Australia. The location was very good - it was an easy 10-15 minute walk down to the harbour area and also close the main shopping area of Queen Street. Aukland is rather hilly so it was a bit harder walking...

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Helpful?
1Thank Janet P
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Janet P Thank for taking the time to review your recent stay with us. Our readers will definitely find your comments very informative. I am pleased we met your expectations and you enjoyed your stay with us and I look forward to passing your comments onto the team. I hope you have a wonderful cruise and we are able...

Auckland Region, New Zealand
Reviewed 20 March 2015

Suite was in pristine condition. Private...quiet..actually until looking out of the window you could be forgiven for forgetting you were in a large hotel in a busy city. Some staff do lack the friendly touch...very professional but felt a little forced. I was quite embarrassed when one of the staff asked me to move my car as it appeared not...

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Helpful?
Thank Brenda J
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Brenda J Thank you for taking the time to post a review following your stay with us in May, Though pleased you enjoyed your suite, I was disappointed to read the remainder of your feedback which will be shared with the team as a clear training tool. Since your stay last year, a number of changes have taken place...

San Jose, California
Reviewed 19 March 2015

I spent 4 nights and was very happy. The room was very modern, clean and comfortable. The bathroom was also very nice and roomy. We were able to get an early check-in. On the 7th floor there is a gym, lap pool and a lovely garden to get away from the hustle & bustle of the city down below. Also,...

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Helpful?
Thank MaryFV
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear MaryFV Thank you for taking the time to review your stay with us. It’s great to read you had an enjoyable time and we look forward to welcoming you back soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €175 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
21 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely ask for a room with a view it is worth the extra bucks.”
 of 5 bubbles shirleybossy, 6 Dec 2016 | Read review
“The higher up the better view, but often the longer you wait for a lift... totally worth it though!”
 of 5 bubbles , 27 Nov 2016 | Read review
“The luxury suites have lots of space and great views”
 of 5 bubbles mattr789, 26 Nov 2016 | Read review
“We had a room with views of the harbour on level 16 well worth it”
 of 5 bubbles Kiwis2NthShoreAuck, 17 Nov 2016 | Read review
“As for a harbor view”
 of 5 bubbles Traveller0703, 16 Nov 2016 | Read review
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