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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,366 Reviews from our TripAdvisor Community

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Showing 2,198: English reviews
Rochester, New York
Reviewed 2 weeks ago

The Sky City Grand was a wonderful surprise! The hotel is located right at the Sky City tower and within walking distance to the ferry and other area attractions. The hotel gave a 5 star feel! The staff were all friendly and helpful. The room was clean and nicely designed, and the bed was comfortable. The bathroom was excellent!

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Helpful?
1Thank cjenk2016
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear cjenk2016 Thank you for reviewing The Grand Hotel. I am so pleased you enjoyed your stay with us, the team will be thrilled to read your comments. We hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Sydney
Reviewed 2 weeks ago

Stayed our last night in Auckland looking for some luxury. Initially and accidently booked an accessible room after booking on our phone. After some initial discussion with staff we were able to change rooms. Loved the room, the pool and the bar. Staff were helpful and in a great position.

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Helpful?
1Thank MikeyJ68
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear MikeyJ68 Thank you for commenting on your stay. We have been extremely busy and I am pleased the team were able to move you to another room and you had a pleasant time with us. We do hope to welcome you back again soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Honolulu, Hawaii
Reviewed 2 weeks ago

Modern hotel with a friendly, attentive staff. Convenient location at the top of the hill; tour and city buses all stop in front. Great restaurants in the complex. The front desk and bell desk were always there to help with our needs. Not pretentious at all. Since our departure flight was at midnight they let us access to the gym...

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Helpful?
1Thank Daniel N
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Daniel N Many thanks for reviewing your stay with us. I am very proud of the team we have here at The Grand and it will be my pleasure to pass your compliments onto them. We hope you had a safe flight home and can visit us again in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Salisbury, United Kingdom
Reviewed 2 weeks ago

Hotel and casino complex. Our visit coincided with Chinese New Year so there were numbers of Chinese guests enjoying the festivities and the opportunity to gamble. This is a big, impersonal hotel but conveniently close to the harbour (a ten to fifteen minute walk right down the hill), once you've established your bearings. The area is very much central business...

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Helpful?
Thank Patrick W
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Patrick W Thank you for your review of The Grand Hotel. I am pleased that overall you had an enjoyable stay and we do hope you have the opportunity to return so that you can explore Auckland and all it has to offer. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Reviewed 2 weeks ago via mobile

I was very happy to check in here after a tedious bus trip from Taupo. Check in was reasonably quick, staff very friendly. Was able to organise an airport transfer for the following morning without any hassle. I was in a deluxe King room and it was lovely. Rooms are clean and comfortable. Had a cracking night sleep. Room service...

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Helpful?
1Thank skybluesmurf
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear skybluesmurf Thank you for reviewing your stay at The Grand Hotel. I am pleased you enjoyed your stay. Have a wonderful time up and north and we look forward to welcoming you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Reviewed 2 weeks ago

Went on a business trip and it was a great one. Excellent location, everything is at door steps. Good size room, good work desk. Rain shower with good local amenities. The mini bar is presented very thoughtfully. Comfy bed and the view from the window will keep you there for a while. Staff and service is very good. Every restaurant...

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Helpful?
Thank Subash B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Subash B Thank you for commenting on your stay with us. I am delighted we met, if not exceeded your expectations and I look forward to passing your feedback onto the team. We look forward to your next stay. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Chicago, Illinois
Reviewed 3 weeks ago

Skycity Grand is located near the base of the Sky Tower and central to many activities in Auckland. It is close to fine dining, casino, and shopping. It is walking distance to the harbor/wharf. The staff is impeccable in their service. The room was quiet, modern and had a wonderful coffee/tea service in room. Dining in the hotel at Gusto...

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Helpful?
Thank mgomez2468
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear mgomez2468 Thank you for your review of The Grand Hotel. We have a wonderful team here with so many fantastic eateries - I am pleased you enjoyed your stay and can return to us again soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

San Jose, California
Reviewed 3 weeks ago via mobile

We booked this hotel for a couple days before our cruise while we toured around the city. Great hotel, all the things we wanted. Nice rooms. Good restaurant. Great service. City central location. They have an airport shuttle for $55 if you need it. Airport is a long way out of town. Taxi to the cruise ship was $18.

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Helpful?
Thank Bernie G
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Bernie G Many thanks for your review, it's great to hear that you enjoyed your stay with us. We are perfectly located in Auckland with so much to see and do nearby. We hope you had a wonderful cruise and we can welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Sydney, Australia
Reviewed 3 weeks ago

Fantastic rooms with very comfortable bed and a pillow menu. Coffee machine in the room was very handy. The room was serviced daily. Great views of Auckland from windows. I was on level 5 and there it was really quiet. There is access to the casino through the hotel corridor.

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Helpful?
Thank GaddyPatsy
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear GaddyPatsy We are delighted you enjoyed your stay with us. Thank you for your review and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Fairport
Reviewed 3 weeks ago

Nice room, comfortable bed, great view. Staff very pleasant and helpful. Hotel is in a great location for tourists since it is across the street from the SkyTower which is also a bus stop for the Hop on Hop off tours.

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Helpful?
Thank JSnyder55
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear JSnyder55 Thank you reviewing your stay - it's great to hear you enjoyed your time with us and we look forward to welcoming you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €160 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#1 Spa Hotel in Auckland
#2 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
28 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go & stay there, if you are not happy with this place your a weirdo”
 of 5 bubbles 622craig, 20 Mar 2017 | Read review
“15th floor greta views of the bay.”
 of 5 bubbles Madcelt67, 15 Mar 2017 | Read review
“Higher the better with regard to views.”
 of 5 bubbles NY10040, 12 Mar 2017 | Read review
“try and get a room away from the costruction site”
 of 5 bubbles frenchyglasgow, 8 Mar 2017 | Read review
“Try to get top floors for better view. Every room got a view.”
 of 5 bubbles 348subashb, 5 Mar 2017 | Read review
5 of 5