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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,325 Reviews from our TripAdvisor Community

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Showing 2,163: English reviews
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Brecon, Wales
Reviewed 2 days ago NEWvia mobile

This hotel is very centrally located in Auckland. Our room was a good size with good views, very clean and very comfortable. Breakfast downstairs near reception was very good, with a wide choice of food available. Staff were polite and helpful, although on arrival one of the porters didn't seem too enthusiastic about bringing our bags up to the room,...

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Helpful?
Thank Jonathan C
bangkok
Reviewed 3 days ago NEW

The hotel is in the great location. The room is modern and chic, the bed is very comfortable allowing guests to have a grand sleep !!!! Breakfast was good. The place for breakfast was not so big but I didn't have to wait so that means it was enough to accommodate the guests. From the hotel, you can get around...

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Thank funkystylish
Mumbai (Bombay), India
Reviewed 3 days ago NEW

The rooms are excellent with a very good view. The staff is extremely helpful. The valet parking is a bit costly but other than that the hotel is very good! We opted for cooked breakfast, which was amazing.

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Thank 599dipeshs
Reviewed 6 days ago NEWvia mobile

Great stay for family, the good thing about this hotel is that it's close to whatever you need. Skytower, shops, casino, and malls. Overall it was awesome and we had a great time. For family it is great, for business travelers I believe it will also be great, for solo travelers I'm sure this hotel will also suit them. 👍

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Thank Aditya E
Auckland, New Zealand
Reviewed 6 days ago NEW

My husband and I stayed at the SKYCITY Grand Hotel on Saturday night and purchased the "Baby Grand Package". We were far from disappointed. It exceeded our expectations and more! The room was pristine, the service from front of house very helpful including the lovely men on the Valet services. Views from our room were AMAZING! We loved every minute...

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Helpful?
Thank kimberley306
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear kimberley306 Thank you for reviewing your stay with us. I am so pleased that you enjoyed your special stay with us, it was my pleasure to help you before your arrival and I hope to hear from you again before your next visit! I hope to hear from you both soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Chester, United Kingdom
Reviewed 6 days ago NEW

We hd a very comfortable room with a lovely harbour view. Staff were friendly and helpful and our stay was reasonably priced. I'm just not too sure about the location at present. The area is in the process of redevelopment and in five years time will be spectacular. At the moment there is a lot of building work going on;...

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Thank saf51
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear saf51 Thank you for reviewing your stay with us. I am pleased that overall you had an enjoyable time. Following your comments, Auckland in general is undergoing work to improve transport and also to increase accommodation options and once complete will look fantastic. Thank you again for your feedback, we do hope to welcome you back in the future....

DC
Reviewed 1 week ago NEWvia mobile

We stayed here on our last night and I wish I had splurged and stayed here the entire time we were in Auckland. Location is fantastic. The guest rooms are beautiful and I loved the shampoo/conditioner products they had! I've been trying to find them in the states but no luck! Worth it to spend a little extra to stay...

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Thank Samira N
San Francisco, California
Reviewed 1 week ago NEW

The location of this hotel is very convenient. The staff is friendly and accommodating. The rooms are lovely and clean. The only problem that we had was that the front desk had one agent on duty at a very busy check out time. At other times you would be coming and going and walk by the desk to find two...

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Thank THSF
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear THSF Thank you for your review of The Grand Hotel. Whilst I am pleased you enjoyed your stay, I am sorry to hear that our teams were not on hand to assist you when needed. Thank you for these comments which will be addressed by our managers. Thank you again and we hope to welcome you back in the...

Reviewed 1 week ago

Staying here for two nights prior to joining a cruise ship. Delighted with the hotel - well deserving of 5 stars. The rooms are very large with beautiful bathrooms. Very wel equipped for a short stay. The hotel is centrally situated, near to all the shops, restaurants and a short walk to the port. All the staff we have come...

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Thank Alan B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Alan B Thank you for reviewing The Grand Hotel. I am so pleased you enjoyed your stay with us and I look forward to passing your compliments onto the team. I hope you have a wonderful cruise and we can welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Westfield, New Jersey
Reviewed 1 week ago via mobile

This hotel is directly across the street from the tower that dominates Auckland's skyline. It's location is very convenient to the downtown attractions, the harbor, and the viaduct district. I was more than pleasantly surprised by how wonderful all the staff was and how nice the room appointments were. I can definitely see why this is considered one of the...

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Thank Traveling4BiznFun
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Traveling4BiznFun Thank you for your lovely review of The Grand Hotel, the team will be delighted to read your feedback. We hope to welcome you back soon!! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €175 - €363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“marina view”
 of 5 bubbles benperrone, 10 Feb 2017 | Read review
“higher floor , better view :), they also a quiet nice smoking area with sky city tower as the view”
 of 5 bubbles ri_djangkaru, 1 Feb 2017 | Read review
“For Waterfront view: 12.floor or higher. We recommend rooms with just shower, no bathtub, due to more space and a walk-in shower.”
 of 5 bubbles MichaelandNorbert, 22 Jan 2017 | Read review
“Higher better”
 of 5 bubbles J6332XYtomw, 18 Jan 2017 | Read review
“Try and get a high level room as the views of Auckland City are amazing”
 of 5 bubbles , 14 Jan 2017 | Read review
5 of 5