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Heritage Auckland

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Heritage Auckland
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1,622 Reviews from our TripAdvisor Community

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Showing 1,541: English reviews
Shropshire, United Kingdom
Reviewed 24 February 2016

We found the hotel to be good very retro,easy access to the town we were just below the tower so that was our land mark.we ate breakfast at the hotel it was excellent.we would use the Heritage Hotels again.

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Helpful?
Thank Anne B
David L, Manager at Heritage Auckland, responded to this review

Dear Anne B, Thank you for taking the time to review our hotel on Trip Advisor and taking time out to share your experiences with our followers. I am pleased to hear that enjoyed your stay with us and especially the breakfast options we have. Again, thank you for the great review and we certainly hope to host you again...

Dundee, United Kingdom
Reviewed 23 February 2016 via mobile

Booked this hotel as a mystery hotel through experia at a cost of £160 per night usual cost £275 and that excluding meals (none) this is not a 4-1/2* hotel room was not clean and very dated. There were only 7 sun loungers on the roof terrace beside the pool but there was enough seating around the pool to accommodate...

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Helpful?
Thank brucieboy_dundee
David L, Manager at Heritage Auckland, responded to this review

Dear brucieboy_dundee, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Your review has been taken very seriously by our team and we have addressed the concerns you have pointed out. However, if you had taken the time to address your issues with our staff...

Sydney, Australia
Reviewed 23 February 2016 via mobile

Stayed here for night on a stop over, the rooms were a very, very good size. Bathrooms and kitchenette were clean and tidy. The bed was extremely comfortable. The restaurant downstairs was pretty average in my opinion, I ordered the snapper and honestly it was so small it should have been thrown back.

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Helpful?
Thank Mat C
David L, Manager at Heritage Auckland, responded to this review

Dear Mat C, Thank you for taking the time to review our hotel on Trip Advisor and taking time out to share your experiences with our followers. I will talk to our Executive Chef regarding your comments about the snapper and review our current practices. Again, thank you for the great review and we certainly hope to host you again...

Reviewed 22 February 2016

We stayed in the apartment tower block, not the old part of the building. Our room had magnificent views, north across the harbour, framed by the harbour bridge on one side and Devonport on the other, and a small balcony with outdoor furniture. The beds were very comfortable, and the room well equipped. The staff were efficient, helpful and friendly....

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Helpful?
Thank arapuni
David L, Manager at Heritage Auckland, responded to this review

Dear arapuni, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation. Your comments regarding our hotel were very welcomed and I am pleased to hear your stay was filled with memories of the old Farmers Department Store. It is always good to hear stories our...

Auckland, New Zealand
Reviewed 22 February 2016

Mum was visiting from Australia and we wanted a nice place to stay for 2 nights. Booked a 2 Bedroom Directors suite. What an amazing place. Check in, room service, housekeeping, cleanliness - All steps of our stay were on point! Special mention to Michael who was one of the concierges on Night shift! I had a hankering for an...

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Thank globalmikey
David L, Manager at Heritage Auckland, responded to this review

Dear globalmikey, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation. Your comments regarding our hotel were very welcomed and I am pleased to hear you were surprised with our offerings. Thank you for mentioning Michael on your review, we have been working hard on...

Ballarat, Australia
Reviewed 21 February 2016

Beautiful old hotel with creaky floors and enormous ceilings. Great place to stay, with lovely and efficient staff. All the rooms are different, some with kitchenettes and some with separate bedrooms. Art deco style decor and lovely soft beds. If you don't mind the creaky floors (so lovely to walk about on) - love staying here.

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Thank Jurlique_Max
David L, Manager at Heritage Auckland, responded to this review

Dear Jurlique_Max, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation. We were very pleased to hear that you enjoyed our Art Deco style décor and the history of our building. Thank you for the great review and we certainly hope to host you again...

Reviewed 21 February 2016

From the time we arrived,the dining room,the porters,every service was excellent and made our stay fantastic.The food could not be better as was the accompanying wine.Thank you the staff of Heritage Auckland who made our stay so good.

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Thank Rob N
David L, Manager at Heritage Auckland, responded to this review

Dear Rob N, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation. We are very happy to hear that you enjoyed your time with us and again, thank you for the great review and we hope to host you again in the near future. Kind...

Te Awamutu, New Zealand
Reviewed 21 February 2016

Absolutely lovely place to stay! The best part for me was the WONDERFUL vegan food. I ordered room service and had multiple vegan menu items to choose from which was delightful. The food arrived and was to die for! Then of course there is the RAW breakfast buffet which was perfect! So great to stay somewhere lovely with plenty of...

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Helpful?
Thank leigha86
David L, Manager at Heritage Auckland, responded to this review

Dear leigha86, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation. I am pleased that you enjoyed our vegan menu as it is an initiative our food and beverage team has worked tirelessly to promote and ensure it is of the highest quality, your acknowledgment...

Queenstown, New Zealand
Reviewed 19 February 2016 via mobile

I have been on the hunt for an Auckland hotel for our family that is central, stylish, affordable, has great service, with healthy and interesting dining options. The Heritage ticks all the boxes and even provided a few surprises like the rooftop pool and bar with its stunning view of the harbour from comfy loungers. We enjoyed the kind of...

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Thank turiguide
David L, Manager at Heritage Auckland, responded to this review

Dear turiguide, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation for you and your family. I agree with you with regards to our breakfast, there is so much variety and range that it will certainly have something for the fussiest diner and I am...

Reviewed 18 February 2016 via mobile

The only reason I can't give them a 5, is that the seal in the shower wasn't very good and soaked the floor anytime we used it, and the cable was really pixelated, froze and the audio cut in and out. I don't normally have the tv on when I'm traveling, but my partner likes to have it on at...

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Helpful?
Thank Mary R
David L, Manager at Heritage Auckland, responded to this review

Dear Merry R, Thank you for taking the time to review our hotel on Trip Advisor and for choosing us as your place of rest and relaxation. Please accept my apologies for the shower, I am sure if you had informed us at the time our friendly maintenance team would have been more than willing to fix this issue for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €166 - €390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Auckland staff and other travellers.
33 questions
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See all questions (33)

Questions? Get answers from Heritage Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view”
 of 5 bubbles Kfrancis, 12 Feb 2017 | Read review
“The higher the floor, the better-- for a good view of the city/harbour”
 of 5 bubbles Clubmoon, 9 Feb 2017 | Read review
“Get a room in the Tower Block and make sure it is confirmed more than twice.”
 of 5 bubbles 663993, 8 Feb 2017 | Read review
“7th floor gives you a good view of the harbour and roof top pool”
 of 5 bubbles acoton, 7 Feb 2017 | Read review
“Don't get one with an adjoining door/room”
 of 5 bubbles 281garyj, 6 Feb 2017 | Read review
5 of 5