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5/11/2017 6/11/2017
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    Heritage Auckland

    35 Hobson Street | PO Box 105-326, Auckland Central, Auckland 1010, New Zealand
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    5/11/2017 6/11/2017
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    Traveller (378)
    Room & Suite (307)
    Pool & Beach (40)
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    Overview
    • Excellent49%
    • Very good37%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “tower wing” (78 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Self-Serve Laundry
    4.5 Star Hotel
    All hotel details
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    Sofitel Auckland Viaduct Harbour
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,808)
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    1 - 5 of 1,715 reviews

    Reviewed 6 days ago via mobile

    This is a nice hotel in the city of Auckland. I spent a night there when visiting friends. The staff are extremely friendly and helpful, the food was very good and room service was quick and efficient. The rooms are a little tired though and...More

    Thank Woodyinpymble
    Reviewed 1 week ago

    My mother and I had the most perfect stay at the Heritage Auckland this past weekend. We flew up from Wellington for one night just to take advantage of the hotel's wonderful amenities and the absolutely superb onsite restaurant, Hectors. Our expectations were certainly exceeded!...More

    Thank NZtraveller26
    Reviewed 1 week ago via mobile

    Heritage fail. Room wasn't ready after required check in time. After working all night just wanted to go to sleep. Was offered comp drink but just wanted a bed. NOT a fan of brown on brown decor. Location is central but would not return based...More

    Thank Shimmer74
    Response from David L, General Manager at Heritage AucklandResponded 1 week ago

    Dear Shimmer74, Thank you for taking the time to chat earlier regarding your review on Trip Advisor. Again please accept my sincerest apologies for the poor level of service that you encountered upon your arrival with a room not being ready for you at the...More

    Reviewed 1 week ago via mobile

    The hotel itself was so old and old and i felt like i am in my grandma's. No romantic at all! I stayed 4nights and i couldn't sleep well at all because of a noise from out side and the bed.I went to physio for...More

    Thank Carrie S
    Response from David L, General Manager at Heritage AucklandResponded 1 week ago

    Dear Carrie S, Thank you for taking the time to talk earlier regarding your review on Trip Advisor. As discussed it is such a shame that you didn’t make contact with anyone from the hotel team throughout your stay to highlight the issues with the...More

    Reviewed 1 week ago via mobile

    I arrived at the hotel at 9 am after a 16 hours flight... no room available, too early... I was tired and disappointed and quite worried to have chosen not the correct hotel for my stay.... At 11.30 I've got the room and my pleasant...More

    Thank Federica B
    Response from David L, Manager at Heritage AucklandResponded 1 week ago

    Dear Federica B, Thank you for taking the time to write a review of our hotel following your recent stay. We were delighted to hear you had a great stay in one of our rooms and that you found our staff extrodinary. Thank you for...More

    Sofitel Auckland Viaduct Harbour
    2,882 reviews
    #3 of 65 hotels in Auckland Central
     
    SKYCITY Grand Hotel
    2,546 reviews
    #4 of 65 hotels in Auckland Central
     
    CityLife Auckland
    1,276 reviews
    #8 of 65 hotels in Auckland Central
     
    The Sebel Auckland Viaduct Harbour
    1,150 reviews
    #17 of 65 hotels in Auckland Central
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$129 - US$354 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Auckland Central
    • #8 Luxury Hotel in Auckland Central
    • #9 Business Hotel in Auckland Central
    • #10 Romantic Hotel in Auckland Central
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 284
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Booking.com, Agoda, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Heritage Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Heritage Auckland Hotel Auckland Central ,
    • Heritage Hotel Auckland ,
    • Auckland Heritage Hotel ,
    • Heritage Auckland New Zealand
    Add Photo Photos
    Traveller (378)
    Room & Suite (307)
    Pool & Beach (40)
    Dining (26)
    Hotel & Grounds (270)
    Bathroom (16)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Sofitel Auckland Viaduct Harbour
    2,882 reviews
    .43 km away
     
    CityLife Auckland
    1,276 reviews
    .31 km away
     
    The Sebel Auckland Viaduct Harbour
    1,150 reviews
    .38 km away
     
    SKYCITY Grand Hotel
    2,546 reviews
    .31 km away
     
    Nearby Restaurants
    The Sugar Club Auckland
    718 reviews
    .19 km away
    Dans Le Noir ? at Rydges
    37 reviews
    .11 km away
    Hector's Restaurant
    210 reviews
    .01 km away
    The CUT Restaurant & Bar
    169 reviews
    .10 km away
    Nearby Attractions
    Sky Tower
    8,345 reviews
    .20 km away
    Viaduct Harbour
    2,773 reviews
    .34 km away
    St. Patrick's Cathedral
    201 reviews
    .14 km away
    Sky City Casino
    445 reviews
    .28 km away
    Ask a question
    Questions & Answers
    CostaRicavisitor
    18 March 2017|
    AnswerShow all 2 answers
    Response from 464JudyLea464 | Reviewed this property |
    Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and... More
    1
    Vote
    Marty M
    29 December 2016|
    AnswerShow all 2 answers
    Response from Marty M | Reviewed this property |
    This hotel displays very poor customer service.
    0
    Votes
    jqgo
    21 November 2016|
    Answer
    Response from StefanCoetsee | Property representative |
    Dear JQGO, Thank you for your question and yes, there is a 1.5% credit card surcharge on all credit card transactions regardless of the issuer and the company. We do except all mayor credit card including Amex, Visa... More
    1
    Vote
    Room Tips
    "Request a room with harbour views."
    Read review
    "Get a room in the main building"
    Read review
    "For those less able bodied, the shower over a bath could be an issue, especially as there are no rails..."
    Read review
    "Avoid corner rooms as can be noisey."
    Read review
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