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Copthorne Hotel Auckland City

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Copthorne Hotel Auckland City
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558 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel Auckland City
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Showing 524: English reviews
Reviewed 6 January 2016

This is another one of many hotels that used to be respectable but have since fallen from grace. Although hotel itself is clean and functional, everything else is far from elegant. Upon entering, you're greeted with disgruntled and foreign staff with slow service. The elevators were a blast from the past. And the rooms itself felt like a poor adage...

Thank Shaun K
Sydney, Australia
Reviewed 4 January 2016

Very small room with an air conditioner that was so loud it kept us awake. Without air conditioner the room was too stuffy so there was no comfort at all. A mistake was made with our booking, we were 3 adults and the bed for the 3rd adult was a baby's cot. When we said we need a proper bed...

1Thank Marie K
Gloucester, United Kingdom
Reviewed 30 December 2015

Landed early in the morning, went straight to hotel as we had requested early check in (9am) after flight from UK. Room not ready, no apology. Had breakfast - very mediocre, had to keep asking for things like orange juice and cutlery. Dumped bags and went for ferry trip. Returned at 13.00 - room STILL not ready, so had to...

Thank jgbkgb
Morrinsville, New Zealand
Reviewed 26 December 2015

Stayed overnight for business trip. Reception was friendly and helpful with checkin. Checkout was a bit of a nightmare with a tour party trying to checkout at the same time and perhaps understaffed to cope. Had room service dinner which was good. Breakfast was OK. The place is clean and tidy but dated. Need to arrive early for parking as...

Thank aidsnang
Dunedin, New Zealand
Reviewed 25 December 2015

Had to ask for bare necessities, eg. soap, coffee, face cloth. Took all day to get the beds sorted for us. Didn't get check in until 5:00 pm. Staff not friendly. Slow with asked help. I left clothes in the closet and they didn't reply to my contact for help.

Review collected in partnership with Amoma.com
Thank ritamQ6399YD
Reviewed 23 December 2015

We arrived in the afternoon having travelled from the UK (with re-fuelling stops in Dubai and Brisbane), so we were very tired. The room was reasonable (we were only staying a couple of nights) and the staff were very friendly. Breakfast was OK - just a buffet, so nothing spectacular.

Thank GerMar60
Sarah O, Contact Centre Manager at Copthorne Hotel Auckland City, responded to this review

Thank you for your feedback, I'm glad you enjoyed your stay with us as your first place to rest your head after such a long flight from the UK! We hope you enjoy the rest of your travels throughout NZ and thank you again for taking the time to provide feedback.

Reviewed 22 December 2015

This hotel is not in a great location. Its old and has no attractive or enticing features. In my view its over priced. If you're after a bed for the night and enjoy over looking a main track rail line and one of Auckland busiest intersections then this is the place you're looking for. Simply, this is a bed for...

1Thank Bob G
Sarah O, Contact Centre Manager at Copthorne Hotel Auckland City, responded to this review

Thanks very much for taking the time to review your stay with us, this is appreciated. I'm sorry to read you didn't enjoy our central location however we appreciate the honest feedback, thank you.

Auckland Region, New Zealand
Reviewed 21 December 2015

Over all a good visit and stay. Given the age of the property it is understanding there are areas of decline, however the room was clean and tidy. There were 3 lifts and thou small we didn't have to wait any length of time, which was brilliant! There were members of staff that stood out in their role with great...

Thank Kathleen S
Sarah O, Contact Centre Manager at Copthorne Hotel Auckland City, responded to this review

Thank you very much for the feedback, I'm glad to hear you enjoyed our central location and enjoyed all that nearby Britomart has to offer. The positive comments about the staff are appreciated too, I'm glad they were able to enhance your stay. We look forward to having the opportunity to welcome you back again in the future, thank you.

Wellington, New Zealand
Reviewed 17 December 2015

I must admit that I was a bit unsure about this hotel after reading previous reviews which left me in little doubt that this was not a good place to stay, even at the low price. However, I am happy to say that I wasn't really that disappointed as I thought I'd be! The decor inside is, well, dated. The...

1Thank Gil B
Dubai, United Arab Emirates
Reviewed 16 December 2015 via mobile

I stayed at Copthorn Hotel a night when I visited Auckland. I had a warm reception and my stay was pleasant. Next to Middle East, I had a good experience, I enjoyed my stay. Very tidy, spacious, cool interiors. I ordered some food for supper it was awesome. It met my requirements, food safety auditor expectations.

Thank ShakirKareem

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14/05/2017 15/05/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
High on what was once a beach side cliff, Copthorne Hotel Auckland City offers both city and seascape views. Each room has a balcony which offers spectacular views of the surroundings. Our hotel is in central Auckland and within easy walking distance of Queen Street and the main Central Business District with its wide range of shops, restaurants and bars. The hotel offers 110 spacious accommodation rooms that are thoughtfully crafted with all the essential room amenities. A $1.2 Million refurbishment in 2011 has seen the Copthorne Hotel Auckland City position itself high in the four star market. 2012 brings the remaining rooms refurbishment as well as flat screen televisions throughout the hotel. ... more   less 

Additional Information about Copthorne Hotel Auckland City

Address: 150 Anzac Avenue, Auckland 1150, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €85 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Auckland City 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Copthorne Hotel Auckland City New Zealand
Hotel Style:
#34 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Auckland City staff and other travellers.
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Silver Spring, Maryland
Perth, Australia
10 months ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from Copthorne Hotel Auckland City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to check your room before using it ti see if suitable for your needs”
  • Comfortable Bed for sleeping.
  • VERY basic, NO table and chairs. Only 1 arm chair.
  • Shower over bath is old fashioned and a NO NO !!
  • Neat area in bathroom.
4x4wheelers, 10 Apr 2017 | Read review
“Ask for top floor sea facing.”
JockE281149, 26 Mar 2017 | Read review
“Choose another hotel”
lewisdasafety, 19 Mar 2017 | Read review
“Ask for a mildew-free room”
  • Absolutely Disgusting Conditions
tripper056, 7 Mar 2017 | Read review
“Stay elsewhere and if you particularly want to stay at a Copthorne Hotel use their quayside hotel.”
goldlegoman, 13 Feb 2017 | Read review
5 of 5
US$143* /night
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