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Hilton Auckland

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Hilton Auckland
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1,923 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Hamilton, New Zealand
Reviewed 3 weeks ago

We had a huge sense of anticipation as the Hilton chain had been our hotels of choice on numerous visits to Melbourne and Sydney. We were disappointed as, from arrival to departure, it seemed that most staff had more important things to attend to, apart from the person who delivered our luggage to our room. The very expensive parking and...

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Helpful?
1Thank Elizabeth531
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Elizabeth531 Thank you for sharing a review on TripAdvisor and I am glad to note that you enjoyed the hotel’s waterfront location on Princes Wharf, set 300 metres out to sea on the Waitemata Harbour. Having noted your feedback, I do apologize that on this occasion you felt disappointed with the overall experience not meeting your expectation. Your comments...

Exeter, New Hampshire
Reviewed 3 weeks ago

The facility and its location can't be beaten! We didn't drive into town so I can't speak to parking needs. However, from the time our transport from the airport arrived at the Hilton, until we checked out, the staff were exceptional. They were friendly, helpful, respectful and available if needed without being intrusive. Clearly they understand the hospitality industry for...

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Helpful?
1Thank SRR52
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear SRR52 Thank you for recommending Hilton Auckland on TripAdvisor. The team and I are delighted to read that you had a memorable stay at the hotel. It was our pleasure to be of service to you and we look forward to welcoming you back and extending our Hilton hospitality experience to you once again, should you be returning to...

London W.8.
Reviewed 3 weeks ago

What a wonderful location. Our room on the 3rd floor had a good sized terrace with a table and chairs so that we could breakfast in the sun and the view was immediately over the water and all the comings and goings of ferries, container ships, liners, yachts, flying boats - you name it. It was such fun. The room...

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Helpful?
1Thank Shellfire
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Shellfire Thank you very much for sharing your complimentary review on TripAdvisor detailing your experience at the Hilton Auckland on Princes Wharf, set 300 metres out to sea on the Waitemata Harbour. We are delighted to read your feedback regarding your stay with us and concur that the hotel’s location is unique, allowing guests to bask in the revelations...

Hovik, Norway
Reviewed 3 weeks ago

The location of our hotel in Auckland could not been better! And the services - and the friendliness could not be better! Arrived on the day that all the aussies and the kiwis goes bananas with hats and horses - november 1st, the day of the Melbourne Horseraces - but what a welcome for two europeans travelled to the other...

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Helpful?
1Thank preben k
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear preben k Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you to our waterfront hotel on Princes Wharf all the way from Norway! We are glad to read that you had a great experience with us and enjoyed the stunning Waitemata Harbour vista, taking the time to relax in FISH restaurant, located...

Toronto, Canada
Reviewed 4 weeks ago

This is a lovely hotel, in a great location. The lobby and rooms are beautifully decorated and the staff is very helpful. We had a gorgeous view of the harbour. Our only disappointment was that our stay was too short.

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Helpful?
1Thank JoanneEdith
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear JoanneEdith Thank you for sharing a review on TripAdvisor outlining your stay at the ‘new look’ Hilton Auckland. It was our pleasure to ensure that your experience was a memorable one, with the team attending to your very need. We certainly do hope to see you back on future travels for a more extended stay in the ‘City of...

Singapore
Reviewed 4 weeks ago

My husband and I were here for a day for our honeymoon. We loved the hotel and the view of the harbour we had from our balcony. The staff here were attentive, friendly and really helpful! Food is not an issue as there are several restaurants and bars within walking distance. Breakfast could have a wider variety of items though,...

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Helpful?
1Thank Charmaine Y
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Charmaine Y Our congratulations on your recent marriage celebrations and thank you very much for sharing a review on TripAdvisor. We are delighted you enjoyed your experience with us and took the time to explore some of the city’s delights, all within such close proximity . We appreciate reading your feedback and hope to have another opportunity to welcome...

tucson
Reviewed 4 weeks ago

Lovely center city hotel within walking distance of shopping and convention center. Views of the port were excellent both from the room and the restaurant, so always something to see. The dining was great. I tend to like to eat a light meal with wine for diner so was more than happy with the very interesting offerings in the bar....

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Helpful?
Thank bjw1953
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear bjw1953 Thank you for sharing a complimentary review of Hilton Auckland on TripAdvisor. I am delighted to read that you enjoyed a memorable experience at the hotel, taking the time to relax in the ambience and enjoy Bellini bar of an evening! The hotel certainly does boast an enviable waterfront location on Princes Wharf, taking in a spectacular harbour...

Sydney, Australia
Reviewed 4 weeks ago via mobile

This place is definitely one you are keen to visit again. Staff is nice and helpful. Rooms are spacious and well furnished. They also have a very nice view and balcony. Only a shame that balconies are smoking areas - if you have a smoking neighbour, you will hardly be able to leave your windows opened to enjoy the view...

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Helpful?
Thank Caroline S
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Caroline S Thank you for your feedback on TripAdvisor. We truly appreciate reading our guest reviews and are glad to note that you enjoyed the beautiful Waitemata Harbour location of the Hilton Auckland. It was our pleasure to be of service to you and we hope to have another opportunity to welcome you back on future travels. Kind regards,...

Deephaven, Minnesota
Reviewed 4 weeks ago

The hotel is recently renovated and they did an exceptional job. Rooms have fantastic vies on the port and city. The restaurant, Fish, is located so the views are also terrific, as is the food. The bar area is contemporary and well appointed.

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Helpful?
1Thank Mike T
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Mike T Thank you for choosing to stay at Hilton Auckland and for sharing your complimentary feedback on TripAdvisor. It was a pleasure to welcome you to our hotel on Princes Wharf and ensure that your stay was a memorable one. We are glad you enjoyed the hotel’s revamped 'new look', themed in a nautical style, sitting 300 metres...

Port Stephens, Australia
Reviewed 4 weeks ago

This was our first stay at the Hilton Auckland. We booked a Bow Suite which was an an excellent room with sweeping views of Auckland Harbour, the City Bridge & beyond. Staff were friendly & efficient & nothing was too much trouble. The only downside to our stay was when a function was being held. When we arrived our room...

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Helpful?
Thank helenbJ2154ZL
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear helenbJ2154ZL Thank you for sharing a review on TripAdvisor and I am very pleased to read that you enjoyed the vista of the ‘City of Sails’ from one of the hotel’s spectacular ‘Bow Suites’. We appreciate your feedback and apologize that during your time with us there were some private events being held at the hotel. Thank you for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €237 - €560 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Cancelon, Orbitz, Odigeo, Travelocity, Agoda, Hotels.com, Priceline and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
5 months ago
Abu Dhabi, United Arab Emirates
over a year ago
1 month ago
2 months ago
Easley, South Carolina
2 months ago

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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea-views”
 of 5 bubbles rohitg108, 3 Dec 2016 | Read review
“Get a room with view of the ocean.”
 of 5 bubbles postrawb, 2 Dec 2016 | Read review
“Take the room with sea view. I think mine was 206 with terrace and next room had huge terrace. Take a look at the hotel map.”
 of 5 bubbles Anna_z2906, 27 Nov 2016 | Read review
“Request a water view if possible”
 of 5 bubbles Elizabeth531, 17 Nov 2016 | Read review
“Please, if you can, get a room with a view of the harbour”
 of 5 bubbles Shellfire, 14 Nov 2016 | Read review
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