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Traveller (966)
Room & Suite (400)
Dining (63)
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Overview
  • Excellent57%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“cruise ship”(255 reviews)
“fish restaurant”(87 reviews)
“bellini bar”(40 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from Hilton Auckland
Special Offer: Advance Purchase
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Offers from Hilton Auckland
Special Offer: Advance Purchase
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Rooms
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1 room, 2 adults, 0 children
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Reviews (2,569)
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Traveller rating
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1,313
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231
99
44
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All reviewscruise shipfish restaurantbellini barbow suitediamond memberharbor view roomnew zealandferry terminalmaritime museumwaiheke islandcorner roomrestaurants and barsfantastic locationbuffet breakfastlong flightvalet parkingsky tower
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21 - 25 of 2,377 reviews
Reviewed 28 April 2018

Premier Hilton/Auckland choice and location is super to any area attractions. Hotel on wharf/water front and staff is superb. I can’t say enough great things...if desire the best location, great staff, this is it!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Buddy727
Response from HIAKL, General Manager at Hilton AucklandResponded 1 May 2018

Kia Ora Buddy727 Thank you for choosing to stay at Hilton Auckland on your recent travels. I am delighted the team cared for you well and you enjoyed a memorable experience. The hotel certainly does showcase a unique waterfront location on Princes Wharf, sitting 300...More

Reviewed 25 April 2018

This location is very nice, located directly on the wharf, in the middle of a bustling area in Auckland. We arrived early from our US flight, taxied to the location, and checked in early for an additional charge of $75 USD. That is kind of...More

Thank returnmetokaneohe
Response from HIAKL, General Manager at Hilton AucklandResponded 25 April 2018

Kia Ora returnmetokaneohe Thank you for posting your favorable review on TripAdvisor. It was a pleasure to welcome you our waterfront hotel on Princes Wharf and glad to read that you enjoyed your stay in true Hilton style. Thank you for choosing to stay at...More

Reviewed 24 April 2018

Room was ok overlooking harbour , just beware ferries etc do start tooting horns in the morning . We had a few issues with facilities the sliding door wouldn’t close , toilet blocked etc but they did fix them both immediately. The bar service was...More

Thank Alan L
Response from HIAKL, General Manager at Hilton AucklandResponded 25 April 2018

Kia Ora Alan L Thank you for checking in on TripAdvisor; the team and I appreciate reading your feedback. I do apologize for the issues you have noted, however glad to hear that the team were able to action quickly. Please be assured I have...More

Reviewed 20 April 2018 via mobile

Location, location, location; well that’s well taken care of: waterfront property which gives you remarkable feeling of space, especially when having breakfast. I was put in an interior looking room, but the bed was good, room was spacious, bathroom was OK. Gym was small, but...More

Thank SwizerlandRoisindubh
Response from HIAKL, General Manager at Hilton AucklandResponded 22 April 2018

Kia Ora SwizerlandRoisindubh It was a pleasure to welcome you to Hilton Auckland on Princes Wharf. I am glad you enjoyed your time in the 'City of Sails' and were able to relax following your travels. Please accept my apologies that the coffee experience was...More

Reviewed 20 April 2018

I had a wonderful experience at this hotel. The hotel was conveniently located near the ferry station and an easy walk to the main attractions and streets in Auckland. Internet was good. The room was clean and comfortable. Staff was very kind and helpful, especially...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Monksmurfs
Response from HIAKL, General Manager at Hilton AucklandResponded 22 April 2018

Kia Ora Monksmurfs Thank you for recommending Hilton Auckland on TripAdvisor and I am delighted you enjoyed your time with us in the 'City of Sails'. Our waterfront hotel certainly does dominant a spectacular harbour location, sitting 300 metres out to sea on Auckland's Waitemata...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$170 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$170 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (966)
Room & Suite (400)
Dining (63)
Pool & Beach (31)
Business Centre & Event Rooms (7)
Questions & Answers
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nzpc
23 April 2018|
AnswerShow all 7 answers
Response from Lou N | Reviewed this property |
Full buffet is $39 NZD per person Continential is $29 NZD per person
1
Vote
JenoFMB
25 February 2018|
AnswerShow all 6 answers
Response from Waimeawahine | Reviewed this property |
I called the Hilton International number and they hooked me up on the phone with the Auckland Hilton Concierge,Gustavo,who was super helpful with arrangements. The Doormanis fabulous.
1
Vote
Yeva R
15 October 2017|
AnswerShow all 3 answers
Response from aexcell | Reviewed this property |
One would imagine that the hotel would offer special rates for you to park whilst staying there. Contact management and haggle with them. I am sure they will work out a good rate
1
Vote
Room Tips
"Always go for the harbour view"
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"the higher harbour view rooms are the best"
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"Try to get a room towards to water (half face the interior road between buildings)"
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"Harbor views are essential"
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