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Hilton Auckland

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Hilton Auckland
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1,919 Reviews from our TripAdvisor Community

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Showing 1,784: English reviews
Waiheke Island, New Zealand
Reviewed yesterday NEW

Rooms were tired, a twin room in this hotel means single beds, not queens like most hotels, the bathrooms were tired and shower was terrible must say the staff were friendly and lovely but man it was overpriced and overrated!

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Helpful?
Thank Kerrod
Reviewed 2 days ago NEW

This is one of my favorite hotels. It is close (walking distance) to restaurants, the harbor, and the morning and sunset views from the harbor facing rooms welcome and close the work day with perfection.

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Helpful?
Thank 623orlandol
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear 623orlandol Thank you for recommending Hilton Auckland on TripAdvisor and we are delighted you enjoyed your time with us. The hotel certainly does boast a unique waterfront setting on Auckland’s Waitemata Harbour; as you mention a great way to start the day in such a spectacular environment! We look forward to having another opportunity to welcome you back on...

Chicago
Reviewed 2 days ago NEW

My husband and I are diamond members and spent a part of his 50th birthday at the Hilton Auckland. Wow....they were so accommodating! It started with a lovely platter of desert with birthday wishes written in chocolate. We got upgraded to a fabulous suite on the top floor with a wrap around balcony and views that did not stop! The...

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Helpful?
Thank ChicagoSisu
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear ChicagoSisu We are delighted you enjoyed a memorable stay at Hilton Auckland in one of our spectacular suites, and thank you for sharing a review on TripAdvisor. It was our pleasure to welcome you as Hilton HHonors travellers and ensure that your special birthday occasion was celebrated in true Hilton style. Thank you for choosing to stay at our...

San Clemente, United States
Reviewed 3 days ago NEW

It is fun to stay at a Hotel where the staff appreciates your business, rather than just put up with you. Everything in the Hotel was well done especially the staff. I can't find flaws with the staff or the quality of the food and room conditions.

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Helpful?
Thank Charles M
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Charles M We are delighted you enjoyed a memorable stay at Hilton Auckland and thank you for posting a review on TripAdvisor. I am very proud to note your feedback on team member customer service at the hotel. Our aim is always to ensure that we celebrate people and delight our customers!. Charles M, thank you for choosing to...

Christchurch, New Zealand
Reviewed 3 days ago NEW

To be very honest you pay a lot of money for not a great deal. Yes pleasant and efficient staff - but specially the front staff being "stiff" with no humour. Good room but again nothing amazing...a pillar right by the ranchslider blocking the walkway slightly and the view. The view from the terrace - with table and two chair...

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Helpful?
Thank NZfour
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear NZfour Thank you for sharing a review on TripAdvisor regarding your recent stay at Hilton Auckland. We appreciate your feedback which is taken in the constructive manner intended. Commencing the day with breakfast in FISH restaurant is always a great idea; you are able to relax and soak up the atmosphere of the Waitemata Harbour. We hope we will...

Auckland, New Zealand
Reviewed 3 days ago NEW

Most other hotels are in old buildings and so are limited as to what they can do to the rooms. This has been built recently, and looks it. The location is amazing with sea views on many side. It is also central to most of the food places downtown. The rooms were excellent. There is even a pillow menu so...

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Helpful?
Thank Rohit G
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Rohit G Thank you for choosing to stay at Hilton Auckland and for sharing a review on TripAdvisor. It was a pleasure to welcome you to our waterfront hotel on Princes Wharf and ensure that your stay with us was memorable. We are glad you enjoyed the hotel’s revamped 'new look', themed in a nautical style, sitting 300 metres...

Lees Summit, Mo
Reviewed 4 days ago NEW

This is a great hotel that is close to everything in Auckland. It is right on the wharf and perfect place to stay if you are going to catch a cruise. The service was great and the views were fantastic. Good breakfast. Only issue is that they are finicky about Hhonors benefits.

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Helpful?
1Thank postrawb
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear postrawb Thank you for choosing to stay at Hilton Auckland and for sharing a review on TripAdvisor. The hotel certainly does boast an enviable waterfront location, whilst being in such close proximity to the hub of Auckland’s dining, entertainment and shopping precincts. We are glad this met with your expectation and that you enjoyed the experience. We look forward...

Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

30 mins from airport. Lovely location near to ferry terminal. Staff are friendly. Rooms were nice and basic cleaned daily. Plenty of towels and shampoos etc.. veiws are fab. The ferry terminal takes you to so many other places and is only a 5 minute walk from the hotel.. all the while we were here we used them daily and...

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Helpful?
1Thank perovi
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear perovi Thank you very much for sharing on TripAdvisor and we are delighted you enjoyed your vacation in the ‘City of Sails’. It is great to note that you indulged in the splendour of Auckland’s Waitemata Harbour, dining in FISH restaurant and exploring the many delights of the city, all within such close proximity to the hotel’s waterfront location....

Chicago, Illinois
Reviewed 1 week ago via mobile

Architecturely appealing with refreshing views of the Pacific Ocean, near by islands and volcanoes. I found the staff exceptionally kind and attentive. Perfect location for guests of Auckland, near and/or assessable to all tourists attractions. If you're a runner, my goodness, total pure bliss with runs along the PacificO! Enjoy! Well equipped breakfast, with custom made to order omelets. Breakfast...

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Helpful?
Thank Gemini W
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Gemini W Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland as a valued Hilton HHonors Diamond traveller. The team and I are delighted to note that you enjoyed your time with us soaking up the ambience of the hotel and it’s spectacular waterfront location on Princes Wharf, set...

Moscow, Russia
Reviewed 1 week ago

I stayed at Hilton in October almost a week. I liked the view from the room (try to take a room with sea/harbour view - not internal view, looking at the pool). Yo can have sunbed at your terrace and enjoy coffee or tea and suntun. The fish restaurant at the first flow is very good. The only things -...

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Helpful?
Thank Anna_z2906
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Daer Anna_z2906 Thank you for reviewing Hilton Auckland on TripAdvisor. We are delighted to read that you enjoyed your time with us, relaxing on your harbour view balcony and also taking the time to enjoy FISH restaurant and Bellini bar, all served with spectacular views. It would be our pleasure to welcome you back on future travels, should you be...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €235 - €665 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Cancelon, Odigeo, Agoda, Hotels.com, Travelocity, Priceline, Orbitz and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#4 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
5 months ago
Abu Dhabi, United Arab Emirates
over a year ago
1 month ago
2 months ago
Easley, South Carolina
2 months ago

See all questions (17)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea-views”
 of 5 bubbles rohitg108, 3 Dec 2016 | Read review
“Get a room with view of the ocean.”
 of 5 bubbles postrawb, 2 Dec 2016 | Read review
“Take the room with sea view. I think mine was 206 with terrace and next room had huge terrace. Take a look at the hotel map.”
 of 5 bubbles Anna_z2906, 27 Nov 2016 | Read review
“Request a water view if possible”
 of 5 bubbles Elizabeth531, 17 Nov 2016 | Read review
“Please, if you can, get a room with a view of the harbour”
 of 5 bubbles Shellfire, 14 Nov 2016 | Read review
5 of 5
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