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Sofitel Auckland Viaduct Harbour

Travellers' Choice award winner
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$224*
US$192*
US$224*
US$192*
US$224*
US$192*
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Sofitel Auckland Viaduct Harbour
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2,722 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Auckland Viaduct Harbour
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Showing 2,583: English reviews
Minneapolis, Minnesota, United States
Reviewed 1 March 2016

Wow. The location is fabulous - forget city center and enjoy the laid back vibe of Aqueduct Harbor. It is walking distance to the ferry, dozens of restaurants and bars, and a five minute cab ride to city center (if you ever wanted to leave). The hotel is excellent. Spacious rooms, great service and some rooms overlooking the harbor (which...

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Helpful?
Thank Mark M
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Mark M, Thank you for choosing to stay with us and your precious time taken to write such a positive review! I would like to sincerely thank you for all your kind compliments about Sofitel Auckland Viaduct Harbour and I am pleased you appreciated our tranquil harbour location, our spacious rooms and our excellent service standards. We look forward...

Mount Maunganui, New Zealand
Reviewed 1 March 2016

We rented a room for two nights for our Son and his new bride after their wedding. The staff were so accommodating and helpful beyond the call of duty. I wanted to put red rose petals around the room. It was a Sunday and I couldn't find any and was rushing to the wedding. I called guest services and spoke...

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Helpful?
Thank Jo L
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Jo L, Thank you for choosing us for your son's special occasion and for your time in sharing your experience at Sofitel Auckland Viaduct Harbour. Your uplifting review has truly bought a smile to my face. Thank you for all your kind compliments and I could not be more delighted that our ambassadors made your family's special day stress...

Plymouth, Minnesota
Reviewed 29 February 2016 via mobile

We arrived at 7 am. They held our luggage and gave us a place to shower and get ready for the day. Our room was ready by noon even thou checkin was at 2pm. The hotel is first class in style and service. I can't wait to go back the next time where in Auckland.

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Helpful?
Thank Justin C
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Justin C, Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay at the hotel and thought our hotel is first class in style and service! We are so happy that you will definitely stay with us again, please don’t stay away too long as we...

Reviewed 28 February 2016

We had 2 nights stay, The Sofitel is in a great location, not to close and not to far from the CBD and Viaduct precinct all in walking distance, not to crowdy which we liked. The hotel itself is of a very modern decor and not over the top, we did go to bar on the ground level and found...

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Thank Casino2470
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Casino2470, We highly appreciate that you take your precious time to provide your experience during your stay with us. Your uplifting review has truly bought a smile to my face. I am absolutely delighted that you thought your experience was tranquil and relaxing. Thank you for all your kind compliments about Sofitel and I am pleased that ambassadors made...

Auckland Region, New Zealand
Reviewed 28 February 2016

Have had dinner here twice, breakfast also twice. The food is outstanding, elegant and surprising. The staff have always made us feel very special, providing personalised attentive and professional service every time.

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Thank Nurse-Teri
Tel Aviv, Israel
Reviewed 28 February 2016

Sofitel Auckland Viaduct Harbour is situated in a quiet area, a short walking distance to attractive streets with plenty of restaurants. The rooms are of good size and very modern. Service was attentive and breakfast very good.

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Helpful?
Thank luftmdlg
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour luftmdlg, Thank you for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. We are delighted that you enjoyed your stay at the hotel, and that you appreciated our tranquil harbour location, our excellent service standards and our luxuriously appointed rooms. Thank you once again for your review and your trust in our hospitality. We look...

Hamilton, New Zealand
Reviewed 28 February 2016

We only stayed for one night after a wedding so didn't spend a lot of time at the hotel. The room was really comfortable - great size with luxurious bathroom and lots of amenities. Staff helpful and nice pool. Breakfast had a mix of buffet and a la carte options which were nice and more extensive than usual hotel offerings....

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Helpful?
Thank CMSlater
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour CMSlater, Thank you for choosing to stay with us for your wedding and for taking the time to share your experiences at Sofitel Auckland Viaduct Harbour. It is a great pleasure to know that you had a pleasant and satisfying experience with us. I am elated you appreciated our hotel facilities, our excellent service standards and our Lava Dining...

Ada, Michigan
Reviewed 28 February 2016 via mobile

The Sofitel Auckland is a wonderful hotel. We did have a problem where our room air conditioning stopped working on a very humid day. Thanks to Manik who called in the head engineer our A/C is back on and life is good in beautiful Auckland. Thanks for the great service! And this all happened on a Sunday.

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Thank Ron1269
Miami, Florida
Reviewed 27 February 2016

The hotel is located right on the harbor with beautiful views of the water and the city. You can walk from here to the main harbor and see the big yachts and cruise ships and then through downtown as well if you feel like it. It is within walking distance of the City Tower which is another review. The rooms...

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Thank Jaime L
Grundisburgh, United Kingdom
Reviewed 27 February 2016 via mobile

Excellent location in a quiet corner of the city. The hotel itself is stylish with friendly staff to meet and greet as you come and go. The room was clean, bed very comfortable and nice toiletries. They even left us a nice chocolate cake and card to welcome us.

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Helpful?
Thank CIVince
Rose_Johnstone, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour CIVince, First of all, I would like to thank you sincerely for writing on Trip Advisor, your precious time taken to write such a positive review! We are delighted that you enjoyed your stay at the hotel and thought it was a haven in the city centre! I am pleased that you appreciated our excellent service standards, our signature...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €149 - €307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Cheap Tickets, ACCOR, TripOnline SA, HotelQuickly and getaroom.com so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Family Hotel in Auckland
#1 Spa Hotel in Auckland
#2 Romantic Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the marina”
budsy987, 29 Apr 2017 | Read review
“increased rates for views is probably wasted money as the views are of the inner harbour boat carpark”
xtrafox, 29 Apr 2017 | Read review
“make sure you ask for a room away from bus depot”
bruceurban, 26 Apr 2017 | Read review
“Do not choose the city view room”
SammyLA83, 20 Apr 2017 | Read review
“Worth paying for a room with a water view”
jelenak413, 17 Apr 2017 | Read review
5 of 5
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US$192* /night
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Prices are for 1 room, 2 adults
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