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Sofitel Auckland Viaduct Harbour

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Sofitel Auckland Viaduct Harbour
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2,632 Reviews from our TripAdvisor Community

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Showing 2,496: English reviews
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Stratford upon Avon, United Kingdom
Reviewed 2 days ago NEW

Fine french breakfast , baguettes very fresh , ffrench jams, smoked slamon, full cooked to oreder breakfast,chilled lunch and amazing 5 star evening meal service , steaks excellently executed The beds are really comfortable too if you sample the fine wines

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Helpful?
Thank Ali-Henrik
Metro Manila, Philippines
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

In terms of location, the Sofitel was a quiet 10 minute walk to the wharf where there are some trendy restaurants and shops. Walking in the opposite direction, toward the Wynyard Quarter which seemed to be a new development, it is also 10 minute walk to a slew of casual and trendy restaurants by the water. I especially enjoyed these...

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Helpful?
1Thank happytraveller523
About Hotel's Favourite Review
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour happytraveller523, Thank you for staying at the Sofitel Auckland and taking the time to write a review for us on your recent stay. It gives us great pleasure to know that you were impressed with the high quality of service standards provided by our ambassadors. Furthermore, I am delighted to read your were able to make use of our...

San Antonio, Texas
Reviewed 3 days ago NEW

The property is in a great location. However, it failed to perform the early check-in and late check-out it confirmed. I suggest you get all aspects of your booking in writing and guaranteed. Some of reception staff rude.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 124frederickz
San Diego, CA
Reviewed 4 days ago NEW

We stayed at the beautiful Sofitel for a pre-cruise stay. The location was great as it is located right on the harbor and is in walking to some of the best restaurants. Being right on the harbor, it also gave easy access to the ferries for touring the nearby islands. Service at the Sofitel was outstanding. Concierge Josh was always...

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Helpful?
Thank jyfaulk
Oklahoma City, Oklahoma
Reviewed 5 days ago NEW

We arrived in Auckland early on Monday morning with all of our luggage in tow. They were gracious to hold our bags and asked if we would like to use the spa showers to freshen up and change from our journey. We then spent the day in Auckland before returning to the hotel to change again before dinner. The rooms...

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Helpful?
Thank S W
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour S W, Thank you very much for sharing your recent Sofitel Experience. I am glad to know that your time here was enjoyable. It is also great to hear that our concierge and reception team was able be at your assistance during your early arrival including the access to our relaxing facilities. We appreciate you highlighting our Ambassadors' diligent...

London, United Kingdom
Reviewed 5 days ago NEW

We were there (my wife and I) on the way back from our Honeymoon in July, 2014 (the review is from then, sorry for posting it late, but it truly was/is a great hotel). Great location, friendly staff... We went to wine tastings (Matakana), the Hobbit Village, and all around the city. Breathtaking view, amazing friendly people.

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Helpful?
Thank Mihai_Opriscan
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Mihai_Opriscan, Thank you for taking your time to share your recent experience with us at the Sofitel Auckland. It is always a pleasure to receive positive feedback and I am thrilled to read you enjoyed your honeymoon celebration here at Sofitel Auckland and the beautiful attractions that New Zealand has to offer. Thank you for choosing to stay with...

Sydney, Australia
Reviewed 6 days ago NEW

I have been a fan of the Sofitel chain for sometime now but this was my first visit to the Auckland hotel. We were staying here for 3 nights prior to moving to Sydney from Auckland. The days leading up to the move were hectic and it was a welcome relief to stay in this hotel for 3 nights after...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank P4232CKninak
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour P4232CKninak, Thank you for choosing to stay with us and taking the time to share your experience at Sofitel Auckland Viaduct Harbour. I am absolutely delighted to hear you and your family enjoyed your stay including our luxuriously appointed room, relaxing SoSpa treatments that we have to offer and 24/7 room service. Furthermore, I will be sharing your lovely...

Sydney
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank sergeyvzn
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Reviewed 1 week ago NEW

In a country full of small motels and cozy B&Bs, we found the Sofitel to be a unique experience in New Zealand. We checked into the Sofitel after a 20 hour trip from Los Angeles and were delighted by the beautiful and serene decor, top-notch customer service and the waterfront location. The hotel is in close proximity to restaurants, stores...

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Helpful?
Thank Meghan T
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Meghan T, Thank you very much for taking the time to share your recent Sofitel experience with us. It is a pleasure to read about your Magnifique stay and the relaxing time you had with us. Thank you once again for your review and your trust in our hospitality. We sincerely hope to have the privilege of welcoming you...

New York City, New York
Reviewed 1 week ago

Did all the research on which hotel would give us the experience that we were looking, and came up with this (unexpectedly expensive) gem for our seven days. After we got over the sticker price and additions, we came to appreciate this wonderfully run establishment. The perfect location and is neither too busy nor too far from any of the...

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Helpful?
1Thank InternationalPursuit
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour InternationalPursuit, Thank you for taking your time to share your recent experience at the Sofitel Auckland Viaduct Harbour on Trip Advisor. I am pleased to read you enjoyed the comfortable long stay at Sofitel Auckland and were able to make use of our facilities, location on the Viaduct Harbour and explored beautiful attraction that New Zealand has to offer....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €147 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Agoda, ACCOR and Jetsetter so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
28 questions
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Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is an additional $78. Try to get a rate that includes it.”
 of 5 bubbles InternationalPursuit, 20 Feb 2017 | Read review
“The best rooms overlook the harbor.”
 of 5 bubbles J_Cage, 16 Feb 2017 | Read review
“Ask for a room overlooking the marina”
 of 5 bubbles aussiecatherine, 13 Feb 2017 | Read review
“Water views are beautiful - and worth it.”
 of 5 bubbles 417nataliel, 5 Feb 2017 | Read review
“Lights from inside water feature reflect onto room ceilings. distracting at night.”
 of 5 bubbles BurtM_13, 4 Feb 2017 | Read review
5 of 5