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Sofitel Auckland Viaduct Harbour

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Traveller (917)
Room & Suite (322)
Dining (95)
Overview
Hotel website
21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010 New Zealand See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Sofitel Auckland Viaduct Harbour
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Reviews (3,188)
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3,002 results
Traveller rating
1,931
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227
78
38
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Time of year
LanguageEnglish
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1,931
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227
78
38
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerturn down servicefloor to ceiling windowsnespresso machinewynyard quarternew zealandroom servicerestaurants and barsroom was largebed was very comfortablevalet parkingferry terminal
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1 - 5 of 3,002 reviews
Reviewed 5 days ago

Had a great stay . Handy location, clean and spacious room and excellent friendly and helpful staff.From the time we showed up until we left every staff member was happy to help out or just have a chat. I totally recommend this hotel. Thanks heaps.More

Review collected in partnership with Accorhotels.com
Thank mooreauto
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour mooreauto, Greetings from the Sofitel Auckland Viaduct Harbour, We thank you for taking the time to share your feedback on your recent stay with us. I am pleased to read that you enjoyed your stay, and we look forward to the opportunity to serve...More

Hotel's Favourite
Reviewed 21 July 2018

The Sofitel is in a really great location, down in the viaduct area of Auckland. It's just opposite Microsoft and the Marina. The hotel is centred around a courtyard water pool with a small waterfall. It's a very luxe looking hotel inside, well in keeping...More

1  Thank rion
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 28 July 2018

Dear rion, On the very outset I would like to thank you for choosing Sofitel as your preferred accommodation provider and for sharing your feedback on Tripadvisor. I am pleased to read that you found your room spacious and to your liking. In regards to...More

Reviewed 5 days ago via mobile

We stayed here for four nights in an internal water view room. These are pleasant and spacious though you can look right into other rooms. Service was pleasant enough but housekeeping, for what's meant to be a luxury hotel, was seriously underwhelming. Amenities were not...More

Thank Daphne W
Reviewed 2 weeks ago via mobile

After careful consideration of what could be the best for our honeymoon , we chose Sofitel and flew to Auckland in September. The concierge Mr. Careem was so helpful to get us a taxi booked from the airport to the hotel. We were warmly greeted...More

Thank kaarthick s
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 1 week ago

Bonjour Kaarthick s Greetings from the Sofitel Auckland Viaduct Harbour, We thank you for taking the time to share your feedback on your recent stay with us. I shall certainly pass on those kind words to Careem and Salman, we are truly humbled to have...More

Reviewed 2 weeks ago

As AccorPlus members we stay at many hotels, including Sofitel, and this is one of the best. Location is great, the rooms are nice (though ours was 'stuffy' due to the A/C not working that well so we slept with our door open), big bathrooms...More

Thank EatDrinknbMarried
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 1 week ago

Bonjour EatDrinknbMarried, Greetings from the Sofitel Auckland Viaduct Harbour, We thank you for taking the time to share your feedback on your recent stay with us, and sharing such kinds words about the staff. I have noted the hindrances you encountered and shall investigate to...More

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About
Description
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the ...More heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
172
Price range
US$180 - US$330 (Based on Average Rates for a Standard Room)
Formerly known as
Lighter Quay Hotel
Also Known As
Sofitel Auckland Viaduct Harbour New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Spa
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
172
Price range
US$180 - US$330 (Based on Average Rates for a Standard Room)
Formerly known as
Lighter Quay Hotel
Also Known As
Sofitel Auckland Viaduct Harbour New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central
Photos
Traveller (917)
Room & Suite (322)
Dining (95)
Pool & Beach (23)
Amenities (56)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
O4Opotiki
31 August 2018|
AnswerShow all 7 answers
Response from vtc950 | Reviewed this property |
It's NZ$40 a night, and NZ$5 every time they bring out or in your car. We consider it being pretty expensive.
1
Vote
Kaarthick I
8 August 2018|
AnswerShow all 9 answers
Response from TheBrownsAdelaide | Reviewed this property |
Oh I don’t know, but I am sue if you contacted the hotel directly they will accommodate 👍
0
Votes
Julia C
7 July 2018|
AnswerShow all 4 answers
Response from djmcenergy | Reviewed this property |
the website says its Sofitel Auckland Viaduct Harbour - 20 Metre Indoor Heated Pool
0
Votes
Room Tips
"Try to get a room that faces the water - our room on floor 4 (439) faced apartment building :("
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"All rooms are excellent"
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"dont choose room facing office"
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"Even in-looking rooms are lovely, harbor views must be amazing"
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