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24/12/2017 25/12/2017
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    Sofitel Auckland Viaduct Harbour

    21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010, New Zealand
    011 64 9-888 9290
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    24/12/2017 25/12/2017
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    US$262
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    Traveller (759)
    Room & Suite (227)
    Dining (82)
    Overview
    • Excellent65%
    • Very good25%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “lava restaurant” (65 reviews)
    “luxury room” (56 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,930)
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    1 - 5 of 2,774 reviews

    Reviewed yesterday

    A fine base for the City, with the usual high standards of service, shame there are no Club rooms for the business travellers. A couple of areas to focus on - could not get a dining table on a fairly quiet night - need a...More

    Thank beodan
    Hotel's Favourite
    Reviewed 6 September 2017 via mobile

    We stayed here for two nights before joining a cruise. Everything from start to finish was perfect. The beds here are so comfy, the rooms are large and spacious with everything you could need and we were delivered a welcome treat which was a really...More

    1  Thank graciejames2016
    Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 8 September 2017

    Bonjour graciejames2016, Thank you very much for your lovely comments following your recent stay at Sofitel Auckland Viaduct Harbour. I am delighted that you enjoy so many aspects of your experience with us including our tranquil harbour location and especially the service that you have...More

    Reviewed 3 days ago

    This is a 5 star property located right on the marina and close to Queen Street shopping, fantastic restaurants and near to the ferry terminal and cruise passenger terminal. They have a very nice on premise restaurant that serves all 3 meals everyday. This is...More

    Thank TravelAgentDave
    Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

    Bonjour TravelAgentDave, I would like to extend our gratitude for sharing your experience staying at Sofitel Auckland Viaduct Harbour. It is a wonderful feeling to read our central location and our Lava Dining was enjoyable and they continually strive to produce fresh, flavoursome food. Thank...More

    Reviewed 4 days ago

    This hotel is situated very close to an old industrial area that is being revitalized. The hotel is absolutely amazing with a modern, refined motif. After a 13 hour flight from the US, the rain showerhead in our room was heaven. Staff are attentive and...More

    Thank Discerning-Nicholas
    Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

    Bonjour Discerning-Nicholas, Thank you so much for sharing your recent experience at Sofitel on TripAdvisor. It is such a pleasure to read that you had a Magnifique stay with us and that you appreciated the attentiveness and authenticity of our lovely ambassadors. Furthermore I am...More

    Reviewed 5 days ago

    We visited Sofitel for 2 nights from Melbourne celebrating our 25th wedding anniversary. We find the 5 star hotels quite expensive in Auckland compared to some other cities. I wouldn't call Sofitel 5 star for several reasons BUT, the service was very good, nothing was...More

    Thank SallyHoha
    Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

    Bonjour SallyHoha Thank you very much for taking the time to share your effective feedback about your most recent Sofitel experience. It is delightful to read the level of service was highlighted and our central location was advantageous during your stay with us. Also our...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$209 - US$438 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Auckland Central
    • #1 Spa Hotel in Auckland Central
    • #2 Romantic Hotel in Auckland Central
    • #2 Luxury Hotel in Auckland Central
    • #3 Green Hotel in Auckland Central
    • #6 Business Hotel in Auckland Central
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 172
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Agoda, Orbitz, Hotwire, Priceline, Travelocity, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Sofitel Auckland Viaduct Harbour New Zealand
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    Traveller (759)
    Room & Suite (227)
    Dining (82)
    Pool & Beach (22)
    Hotel & Grounds (519)
    Bathroom (49)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    moreyd2002
    22 October 2017|
    AnswerShow all 4 answers
    Response from Michelle H | Reviewed this property |
    Yes they do
    0
    Votes
    SydneyHolidayMakers
    11 May 2017|
    AnswerShow all 5 answers
    Response from ChsTravelers | Reviewed this property |
    Just too many variables to accurately predict the multiple vantage points. Being in strategic locations outside the building should hold good promise.
    1
    Vote
    CaptManiac
    14 April 2017|
    AnswerShow all 3 answers
    Response from ChsTravelers | Reviewed this property |
    Yes, they have a sister hotel on that side of the island and are happy to make trips between the two in a luxury van.
    0
    Votes
    Room Tips
    "Don't look at anything but the luxury marina view"
    Read review
    "the harbour view was an excellent choice"
    Read review
    "Spacious rooms, quiet rooms"
    Read review
    "accessible room 430 is small and inconvenient"
    Read review
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