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Sofitel Auckland Viaduct Harbour

2,934 reviews
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Traveller (759)
Room & Suite (227)
Dining (82)
Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(65 reviews)
“luxury room”(56 reviews)
“marina view room”(35 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sofitel Auckland Viaduct Harbour
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,934)Write a Review
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688
208
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35
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1,772
688
208
74
35
Show reviews that mention
All reviewslava restaurantluxury roommarina view roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down serviceroom servicenew zealandrestaurants and barsroom was largevalet parkingbed was very comfortableferry terminal
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1 - 5 of 2,777 reviews
Reviewed yesterday

The Sofitel was our base for 5 days in Auckland. We got a courtyard facing room on the 5th floor. It provided a lot of light and absolute darkness at night. The bed was especially comfortable, we slept well every night. The bathrooms were well...More

Thank Amanda J
Hotel's Favourite
Reviewed 6 September 2017 via mobile

We stayed here for two nights before joining a cruise. Everything from start to finish was perfect. The beds here are so comfy, the rooms are large and spacious with everything you could need and we were delivered a welcome treat which was a really...More

1  Thank graciejames2016
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 8 September 2017

Bonjour graciejames2016, Thank you very much for your lovely comments following your recent stay at Sofitel Auckland Viaduct Harbour. I am delighted that you enjoy so many aspects of your experience with us including our tranquil harbour location and especially the service that you have...More

Reviewed 2 days ago via mobile

Nice location, yes, but don’t expect much in the way of service. Employees have been trained to ask if you need anything - but then, sadly, they can’t answer your typical tourist questions. Disappointing hotel for the money

1  Thank Marlene B
Reviewed 2 days ago

A fine base for the City, with the usual high standards of service, shame there are no Club rooms for the business travellers. A couple of areas to focus on - could not get a dining table on a fairly quiet night - need a...More

Thank beodan
Reviewed 2 days ago

I looked at staying somewhere else after 2 previous great visits but it's too good - I booked through Accor membership so got an upgraded room on the 6th floor that was incredibly quiet with a perfect view of the water, free wifi, a $1...More

Thank Grismans
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Traveller (759)
Room & Suite (227)
Dining (82)
Pool & Beach (22)
Hotel & Grounds (519)
Bathroom (49)
About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$208 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Auckland Central
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$208 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Auckland Central
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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