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Sofitel Auckland Viaduct Harbour

2,967 reviews
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Traveller (798)
Room & Suite (249)
Dining (80)
Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(66 reviews)
“luxury room”(56 reviews)
“marina view room”(35 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sofitel Auckland Viaduct Harbour
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,967)Write a Review
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2,804 results
Traveller rating
1,793
693
209
74
35
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LanguageEnglish
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1,793
693
209
74
35
Show reviews that mention
All reviewslava restaurantluxury roommarina view roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down serviceroom servicenew zealandrestaurants and barsroom was largevalet parkingbed was very comfortableferry terminal
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1 - 5 of 2,804 reviews
Reviewed 3 days ago via mobile

Great waterside location, our room overlooks the marina, with the sky tower behind. The water features are almost Japanese in their serenity. The use of contrasting textures, more than colours, is artistic - someone has put a lot of thought into this. Rooms aren’t huge,...More

Thank Boodar
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour Boodar, We would like to extend our gratitude for sharing your experience staying at Sofitel Auckland Viaduct Harbour. It is a wonderful feeling to read our central location was advantageous during your stay with us. Furthermore, thank you for your wonderful comments about our...More

Hotel's Favourite
Reviewed 27 November 2017

really enjoyed our stay at this hotel, upon check-in, we were greeted with a beautiful decorated welcome amenity of delicious macaroons, chocolate cake, and fruit, I had mentioned we were celebrating a special occasion when I made the reservation the hotel is an easy walk...More

4  Thank RC R
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 28 November 2017

Bonjour Mr Virkes, Thank you so much for sharing your recent experience at Sofitel on TripAdvisor. It is such a pleasure to read that you had a Magnifique stay with us and that you enjoyed our delectable amenities that were provided for the special occasion....More

Reviewed 3 days ago

Landing at Auckland Airport after midnight after a long flight from Singapore and the Sofitel was a peaceful oasis of calm and luxury. The location on the Auckland waterfront was ideal for us, close to the City sights and lots of top end restaurants nearby....More

Thank Monique L
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour Monique L, Thank you for taking the time to share your recent experience. It is an utmost pleasure to read your lovely review and the aspects that had highlighted your stay. We are delighted to learn that you had a Magnifique stay with us...More

Reviewed 4 days ago

The Sofitel Auckland is quite new and still very fresh. It's in a great spot down by the harbour with easy access to restaurants and bars. I stayed one night while on a three night work trip to Auckland - would have liked to stay...More

Thank natbrown75
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour natbrown75, Thank you for taking the time to comment on your recent stay at Sofitel Auckland Viaduct Harbour. We take great pride in our service here at the hotel and I am thrilled that you felt well looked after and that everything went well....More

Reviewed 4 days ago via mobile

Check in was a breeze and staff were super friendly and even let us check in early. Hotel was beautiful and beds were super comfortable. Great shower pressure. Rooms were large and very clean and tidy.More

Thank kiwitraveller2399
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour kiwitraveller2399, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience on Trip Advisor. It is delightful to read that you enjoyed our spacious and comfortable room. Thank you again for sharing your feedback and...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$209 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$209 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (798)
Room & Suite (249)
Dining (80)
Pool & Beach (22)
Hotel & Grounds (549)
Bathroom (52)
Questions & Answers
Ask a question
WaggaTraveller
8 January 2018|
AnswerShow all 4 answers
Response from Shyster951 | Reviewed this property |
I do not know as we did not have a room with 2 beds. I recommend you contact Sofitel’s customer service to ask about this specific hotel. For some reason Trip Advisor does not allow me to paste a link for you to click on... More
1
Vote
WaggaTraveller
8 January 2018|
AnswerShow all 2 answers
Response from b0ris2 | Reviewed this property |
Check with the hotel. Our room had King size bed Thks
1
Vote
William M
28 December 2017|
AnswerShow all 7 answers
Response from b0ris2 | Reviewed this property |
You need to contact the hotel
0
Votes
Room Tips
"Both the rooms we stayed in were superb"
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"Avoid rooms near the bus depot"
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"High floor, water views, ask not to be looking at the apartments opposite!"
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"Don't look at anything but the luxury marina view"
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