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Sofitel Auckland Viaduct Harbour

Traveller (992)
Room & Suite (338)
Dining (96)

Overview

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21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010 New Zealand See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Rooms
3 Mar4 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,322)
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3,127 results
Traveller rating
2,011
756
237
83
40
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LanguageEnglish
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2,011
756
237
83
40
Show reviews that mention
All reviews lava restaurant marina view room luxury room viaduct harbour beautiful hotel rain shower floor to ceiling windows turn down service nespresso machine wynyard quarter junior suite new zealand room service restaurants and bars room was large bed was very comfortable ferry terminal
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1 - 5 of 3,127 reviews
Reviewed 2 days ago via mobile

As a platinum member of this group you would expect to have a room with a view on the Harbour, but no such luck. The restaurant had a wedding party, and that kills every Hotel ! Better go in the town center and find yourself...More

Date of stay: February 2019
Thank joanna7981
Reviewed 4 days ago

We are stay here quite regularly for special occasions like New Year's Eve for the perfect view of the fireworks as we dine through to the new year. Our recent stay was for our joint birthday celebration. We had a special time right from the...More

Date of stay: February 2019
Thank MsBourgeais1402
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 3 days ago

Bonjour MsBourgeais1402, Thank you for your kind review and taking the time to share your comments on TripAdvisor. I am delighted to learn our team made you feel welcome and you found them friendly and attentive during your short visit. I will be passing on...More

Reviewed 1 week ago via mobile

Horw is in an ideal location on the Harbor. Amazing restaurant options all round hotel and great walking / running options. Hotel itself is modern, well appointed, stylish and has all the amenities / services needed for effective business travel.More

Date of stay: February 2019
Thank Cspaffor47
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 5 days ago

Bonjour Chris S, Thank you for taking the time to provide such a wonderful review following your most recent stay with us. We always value feedback and I am glad you enjoyed the experience at our hotel From the hotel location, ambience and the service...More

Reviewed 1 week ago via mobile

Rooms are quite spacious and nice furnished. Big bathroom and nice bedsheets. Bit weird is the fact the hotel doesn’t clean your room automatically but wants you to hang some tag on the door. We didn’t know that so the room was not cleaned during...More

Date of stay: February 2019
Thank Evisis
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 3 days ago

Bonjour Evisis, Thank you for taking the time to share your feedback following your recent stay with us at Sofitel Auckland Viaduct Harbour. We can have your room cleaned and laundry taken for service upon request and I am sorry if this was explained to...More

Reviewed 1 week ago via mobile

Stayed here 2 nights on arrival in NZ. Very comfortable room,very helpful concierge , excellent breakfasts and good location.Within easy walking distance of many good restaurants on the waterfront and also the ferry across to Waiheke Island.More

Date of stay: February 2019
Thank frankandpaml
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 1 week ago

Bonjour frankandpaml, Thank you for taking the time to provide such a wonderful review following your stay at Sofitel Auckland. We always value feedback and love to hear about our guests' experiences. I am glad you enjoyed our comfortable room, outstanding food quality , hotel...More

View more reviews
About
Description
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination. Superbly located on the waterfront in the More heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers seven private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre heated indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest Champagnes, signature cocktails, local and international wines and beers. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2019 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2019 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2019 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
172
Price range
US$194 - US$469 (Based on Average Rates for a Standard Room)
Formerly known as
Lighter Quay Hotel
Also Known As
Sofitel Auckland Viaduct Harbour New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2019 Winner
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Romantic
,
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
172
Price range
US$194 - US$469 (Based on Average Rates for a Standard Room)
Formerly known as
Lighter Quay Hotel
Also Known As
Sofitel Auckland Viaduct Harbour New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central

Photos

Traveller (992)
Room & Suite (338)
Dining (96)
Pool & Beach (24)
Amenities (56)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
mfh2016
11 January 2019|
AnswerShow all 7 answers
Response from SStahlberg | Reviewed this property |
It was $30NZD for the continental breakfast buffet. The full menu is on their website (under Lava Restaurant)
1
Vote
Stay792411
7 November 2018|
AnswerShow all 4 answers
Response from fabtobe50 | Reviewed this property |
Its shown when you go to select the room type on the website
0
Votes
JohnnJayne_00
24 October 2018|
AnswerShow all 6 answers
Response from Got2try | Reviewed this property |
Its not far. The room size we had at Sofitel I'm sure was bigger then a Hilton room. Sheer luxury. Take a taxi if need be, of course depending on your luggage.
1
Vote

Room Tips

"Luxury Room with Marina Views"
MsBourgeais1402
4 days ago
Read review
"Avoid if you appreciate good service"
Montyrover
1 week ago
Read review
"avoid bus station view and accessible room unless requested"
JDMTraveler
1 week ago
Read review
"choose marina view and not the inside water view"
407bernhardk
1 week ago
Read review
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