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Bianco off Queen

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Bianco off Queen
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679 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Canberra, Australia
Reviewed 16 September 2012

A very big thank you to all the staff at Bianco Off Queen. It really was the perfect hotel, just right for me. It was my first trip to New Zealand (my first trip overseas, in fact) and I travelled on my own. Booking online was a breeze, and the website was very informative. Also a fantastic rate for all...

Thank Janie Z
Sydney, Australia
Reviewed 13 August 2012

We had a great stay @ Bianco Off Queen .Our CD player wasn't working phoned reception & had a new one within the hour.We stayed in a 2 bedroom the beds were very comfortable. Great location,staff also very helpful.Thanks for a great stay.....

1Thank cooper515
Taranaki, New Zealand
Reviewed 6 August 2012

Stayed in the three bed room apartment. Well appointed, however carpet and furnishings generally in very poor condition. VERY noisy.. residents coming and going make a lot of loud noise ALL hours of the day and night. Shouting, and arguing and then early rubbish trucks banging and crashing things. You probably need to stay on the top floor. Not a...

Thank Chrisandjoe
UdaiSarin, General Manager at Bianco off Queen, responded to this review

Dear Chrisandjoe, Thank you for your review. We have taken your comments on board and have started a maintenance programme that includes a refresh of all rooms. Further, we are in Central Auckland - where possible we try and avoid all unnecessary noises, this is often unavoidable. Take care and thank you for your review. Udai Sarin

Reviewed 20 July 2012

my stay at bianco was really pleasent as the apartment was quite spacious and fully equiped with all necessities. the apartment itself was well maintainted and nicely cleaned. the staff was polite and quite helpful as we had a bit confusion about operating washing machine we were helped within 5 minutes.

Thank ficcon e
Blenheim, New Zealand
Reviewed 18 July 2012

Spacious clean apartment, although very noisy with both street noise and other apartments adjacent to ours. Good location though, especially if you relay on Public Transport.

Thank Anne-Maree H
byron bay
Reviewed 16 July 2012

Ok so the breakfast of a muffin, banana, yoghurt and juice is nothing to write home about and I have to admit that the beds were not very comfortable and often unmade during our week's stay but the location, size and standard are exceptional considering the cost (not sure of price paid per night but our airfare and accommodation came...

1Thank gointosa
Reviewed 13 July 2012

We had a total of three nights booked. 2 nights when we arrived in Auckland and 1 night at the end of the trip before flying home. For both stays we booked a 2 bedroom apartment. Pros: Both rooms were spacious Kitchen and washer/dryer. Apartments were clean No noise from neighbouring apartments 1hour free internet per day Staff let you...

1Thank newycrystal
Auckland, Auckland, New Zealand
Reviewed 10 July 2012

Though the apartment was modern and all the living facilities were there, the staff made the stay miserable and living there was completely regretted by me and my friends. They are biased to their guests depending on their origin. If you are not from asian origin, good for you. They are very unfriendly and disrespectful. They show an arrogant attitude...

Thank Siva_Praneeth
UdaiSarin, General Manager at Bianco off Queen, responded to this review

Dear Siva_Praneeth Thank you for the review and I am glad you enjoyed the room. In terms of your other comments about the reception and their attitude towards noise in the apartment - As much as Trip Advisor is a forum for guests to advise their experiences it is important for a property to be able to respond. 1) Bianco...

Christchurch, Canterbury, New Zealand
Reviewed 10 July 2012

Positives - reasonably friendly staff, good location (close to bus stops, convenience stores, Myers park with kids playground etc), cheap, good facilities (the kitchen is great, and bathroom and shower was nice) Negatives - the rooms are getting a bit tired (carpet stains, chipped tiles), and the beds and pillows are not very comfortable. We did not have breakfast in...

Thank Greg S
Lake Tekapo
Reviewed 4 July 2012

Stayed here 2 nights after booking online - the website said we had to have the card we used for booking with us on arrival which we did however they did not accept this as it was a visa debit. Female receptionist was chewing chewing gum the whole time while talking to us - we dropped our bags off early...

Thank Lost_Haylo
Management response:

Dear Lost_Haylo Thank you for your review. I apologise for the confusion in regards to your debit card - we make it clear on our site that guests must have a valid credit card upon check in (this is different to a debit card). I appreciate your concerns about the front office, maintenance and left luggage facility, this is something...

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Whether travelling to Auckland for business or pleasure, Bianco off Queen serviced apartments offer the perfect location for your stay. Superbly positioned within minutes of Auckland ’s business, retail and entertainment districts. This is a serviced apartment hotel that will exceed expectation.All of Bianco off Queen’s spacious studio, one, two and three bedroom apartments feature fully equipped kitchens, washing machines & dryers and large balconies. Limited onsite car parking is available. ... more   less 

Additional Information about Bianco off Queen

Address: Bianco Off Queen 2 White Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: €89 - €337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Bianco off Queen 4.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Bianco Off Queen Hotel Auckland Central
Bianco Off Queen Auckland, New Zealand
Hotel Style:
#38 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Bianco off Queen staff and other travellers.
7 questions
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Sydney, Australia
22 days ago
8 months ago
Wigan, United Kingdom

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Questions? Get answers from Bianco off Queen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“do some research prior to staying in Auckland, perhaps the hotel owners will get enough complaints from clients that they will remedy this!”
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