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There were some bad reviews for this hotel but my experience was great. Staff really helpful and made sure I had a quiet room for my business trip. Room was lovely, clean and spacious. Bed was comfortable. Recommended.
Thank Brett H
Response from alderneyPerth, Manager at Alderney on HayResponded yesterday
Dear Brett H,
Thank you for choosing to stay with us at the Starwest Apartments Alderney on Hay. I am delighted to hear that you enjoyed your stay and we all hope to see you and your family again.
I have stayed at the Alderney several times.. It is going down hill. TV not working and staff did not really care. No towels and had to show the staff so they believed me. Looking for other places now.
A last minute booking for family of 5 and was a great price at $155 for a two bedroom. Room had everything needed and was clean and comfortable.
Was very noisy at night, we were on the 1st floor and could hear people banging above...More
Reasonable place to stay for a week. For the price I paid, could ask for more. Free parking, laundry facilities in the apartment. But bare minimum service. Need to ask for dish washing sponge, tea towels, toilet rolls. Won't stay if there are better options...More
Response from alderneyPerth, Manager at Alderney on HayResponded 2 weeks ago
Thank you for staying with us at the Starwest Apartments Alderney on Hay.
We try our best to provide clean, comfortable and good value accommodation at the best price. In all apartments we supply two rolls of toilet paper and supply extras on...More
My experience at this hotel was not a pleasant one. The parking garage is entirely too small w/cars piled on top of each other in tight spaces. The hotel is difficult to maneuver in and out of, having to use your key card to even...More
3 Thank greenchile1997
Response from Richard A, General Manager at Alderney on HayResponded 6 June 2018
I have had a look at your reservation you originally booked for a 1 night stay for the 23rd May 2018, you extended for 1 night on the 24th May 2018 as you were happy with the stay and then extended for a...More
it may be possible but I'm sure they will probably charge a fee. I have stayed here 5 times now and the man on the desk is very friendly maybe if you ask really nice explaining the situation . It would all come down to... More
it may be possible but I'm sure they will probably charge a fee. I have stayed here 5 times now and the man on the desk is very friendly maybe if you ask really nice explaining the situation . It would all come down to weather the room is booked after you if they are no full it would be possible. Give them a call. 😀☺