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Pan Pacific Perth

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#13 of 81 Hotels in Perth
Certificate of Excellence
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Pan Pacific Perth
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1,028 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Sydney, Australia
Reviewed 6 June 2016

The look of the hotel is fantastic the foyer is very nice as well, however our room was far from the high standard we were expecting. The bed was comfortable however the stiff sheets and lack of soft quilt made it more of a motel than a high quality hotel. The bathroom was very outdated and the bath had stains...

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Helpful?
Thank Laura M
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Laura, Whilst we are delighted that you were pleased with the hotel’s newly renovated foyer, we regret that you did not find the room up to our usual standard. We also sincerely apologise for the issues you had in you room, these are defiantly beyond the usual standard we pride ourselves on delivering on a regular basis. We appreciate...

Singapore, Singapore
Reviewed 6 June 2016 via mobile

My family of 7 including our 2 young boys and my parents stayed at the Pan Pac hotel from the 1st to the 4th of June. The experience there was nothing short of wonderful. To begin with, we lost one of our luggage item when we arrived, & even though we were not sure if we even misplaced it there...

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Helpful?
Thank antchao
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your post following your recent stay at Pan Pacific Perth. We are delighted to read that you and your family enjoyed your stay and thank you for your compliments on our hospitality. We aim to provide seamless experiences for all our guests, thus we are grateful that you were pleased with our associates‘ level of...

Melbourne
Reviewed 6 June 2016

Location is perfect, a short walk to the city and the Swan River. Rooms are spacious (we had a suite though) and we were treated beautifully by staff. It was last year and totally forgot to write a review! Had a birthday night there, and loved the club room with access to the lounge.

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Helpful?
Thank Creatavision
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Clare, We are delighted to have played a part in your celebrations and are thrilled that you enjoyed your stay with us and was pleased with your Pacific Club Suite and enjoyed your access to our Pacific Club Lounge. Our entire team at Pan Pacific Perth also wish you a belated happy birthday! All of us look forward to...

Perth, Australia
Reviewed 6 June 2016

Upon arrival at Origins restaurant Pan Pacific we attended the ultimate Sparkling High Tea. The presentation of both sweet and savoury canopies was excellent. And each presented us with a flavour explosion, Coupled with the fact it was plated on the very best Fine bone China. The Dilmah Tea's were paired perfectly with the presented food, And left us wanting...

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Helpful?
Thank krisausten
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Our team takes great pride in looking after the needs of our guests in a friendly and attentive manner and we are pleased that their level of service met your expectations. It is also wonderful to read that you enjoyed the Sparkling High Tea and that you had a mystical experience with us. Thank you for your excellent...

Reviewed 6 June 2016 via mobile

This is a luxury hotel, good restaurant with great food and good coffee. Reception staff have a bit an attitude if you challenge them on something, very defensive. Rooms are very nice Hotel is close to lots of shops, walkable distance to the malls.

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Helpful?
Thank Kasspper
PanPacificPerthGM, Front Office Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are disappointed to read that you were unimpressed with the demeanour of our associates during your stay. Please allow me to assure you that we strive to always deliver a high level of signature Pacific service, thus, we regret to read that this was lacking on this occasion. Thank you for your comments. We do hope that...

Malaysia
Reviewed 6 June 2016 via mobile

After touched down at Perth, we spent a night in Pan Pacific hotel before our journey to Margaret River. The hotel not only carried a great name by itself but they are also truly deserved to be a 5 star hotel. 24 hrs gym, good breakfast and the view is just spectacular! Located at CBD area, many good restaurants around...

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Helpful?
Thank CKJ_Leslie
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, It is a delight to read that you have enjoyed your stay with us albeit shortly. It is great that you enjoyed the spectacular view from your room and was able to take advantage of your Pacific Club privileges including access to our Pacific Club Lounge. Thank you for writing us an excellent review. Enjoy your Margaret River...

Reviewed 5 June 2016 via mobile

So last night we had a dinner at the Montereys restaurant where some of us had buffet and others a la carte. Buffet was really nice and full of fresh food, especially seafood. I had a risotto which was simply amazing, and even it was an entree size I felt full for the whole night after. As well staff members...

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Helpful?
Thank Gintarė S
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Gintare, Thank you for your post following your recent dining experience in Montereys Restaurant. We are delighted to read that you were able to come and enjoy our seasonal buffet and a-la-carte offerings. It is lovely to read that you were impressed with our hospitality, we have shared your compliments with the team especially with Nuchy, Gigi, Ugen, and...

Perth
Reviewed 5 June 2016

We would have no hesitation in recommending this hotel to friends and family over many others we had stayed at in Perth. All aspects of the hotel were beautiful from the ambience, views, food and of course the professional and friendly staff in all departments. The breakfast menu was delicuous with so many options to choose from that we may...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank veryhappyguest348
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are absolutely delighted to read that you enjoyed your stay and found our service and other aspects of our operations to be of a high standard. Thank you for writing an excellent review! It is great that you would recommend our hotel and we very much look forward to welcoming you back to Pan Pacific Perth once...

Kuala Lumpur, Malaysia
Reviewed 5 June 2016 via mobile

We arrived early and the receptionist at the hotel was so kind to let us have an early check in. Their service is excellent, the hotel is clean and the breakfast is good. It is also very central and one can get around easily with the CAT bus, to take the bus red line at stop no. 6 Perth Mint....

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Helpful?
Thank jyowpp
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are delighted that you were pleased with our location and found it to be convenient with public transportations. We are indeed a short walking distance to the Langley Park and Swan River and I am glad you had time to take that breathtaking view in! Thank you for your compliments and we are happy to have played...

Dawesville
Reviewed 4 June 2016

I was booked to stay two night's but only ended up staying the one forfeiting the extra night and will take the charges applied. The check in staff were terrible and I could not understand the girl whom was speed talking and did not want to be working that day, the signage from the self parking is terrible so I...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank ElizaG24
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Eliza, Thank you for your post following your recent stay with us. We are disappointed to read that you were unimpressed with the demeanour of our associates during your stay. Please allow me to assure you that we strive to always deliver a high level of signature Pacific service, thus, we regret to read that this was lacking on...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: €108 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Agoda, TripOnline SA, Pan Pacific Hotels Group, Evoline ltd, getaroom.com and HotelQuickly so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#12 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
33 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ We got an upgrade & the room was excellent. Lots of space & bed very comfy”
573mrf, 22 Apr 2017 | Read review
“If given the option to upgrade your stay to a suite, do so as it is worth the difference. Make sure everything in the room is in working order upon arrival to avoid disappointment.”
589msd, 20 Apr 2017 | Read review
“Don't pay for upgrades.”
brianwQ4887ZU, 19 Apr 2017 | Read review
“Rooms overlooking the Swan River provide a great view when watching the sun set.”
F5422NNrichardw, 19 Apr 2017 | Read review
“Look for deals as sometimes you can get suites for a good price.”
markrY3532XS, 18 Apr 2017 | Read review
5 of 5