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Pan Pacific Perth

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Traveller (646)
Room & Suite (269)
Traveller (646)
Room & Suite (269)
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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent47%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible4%
Certificate of Excellence
With scenic vistas of the Swan River, our five-star luxury hotel offers rooms and suites for a seamless business or leisure stay. Reside within a short distance from Perth’s CBD and main entertainment precincts. Start and end your day on a refreshing note and feel at ease with our amenities.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
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Room features
Non-Smoking Rooms
Air Conditioning
Good to know
Bay View
Great View
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Reviews (1,865)
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All reviews swan river the club lounge refurbished room high tea evening drinks excellent hotel an upgrade elizabeth quay buffet breakfast room service valet parking great room enjoyable stay late check city centre kings park concierge
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21 - 25 of 1,794 reviews
Reviewed 1 week ago via mobile

Well were can I start . A couple months I decided to treat myself for a mini break away I called the hotel a few weeks ago to let them know that I would be arriving late evening at the hotel got told is well...More

1  Thank larko2014
Response from RobWeeden, General Manager at Pan Pacific PerthResponded yesterday

Dear Larko Many thanks for your review and commentary. Being in the service game can be trick balancing expectations, hiccups and people all while trying to make magic happen for our guests. We have a fantastic front office team at Pan Pacific who really do...More

Reviewed 2 weeks ago

After a long flight from Sydney and only one nights stay in Perth - the Pan Pacific Perth was great choice. The room size was really generous and very clean. Overall a very comfortable stay. Whilst we didn't eat at the hotel the options they...More

Review collected in partnership with Pan Pacific Hotels Group
1  Thank Scenic62327403422
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 5 days ago

Dear Scenic62327403422, I am so glad you enjoyed your stay albeit shortly. Thank you for staying with us and for writing a review. We look forward to welcoming you back soon! Rob Weeden - General Manager

Reviewed 2 weeks ago via mobile

Really lovely and lush hotel space. The club room we stayed in on level 7 was truly excellent and the bed and the pillows were so comfortable. We slept for 11hours in absolute heaven. I was expecting a little more by way of customer service...More

Thank csaro1992
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 5 days ago

Dear csaro1992, Great to read that you had a lovely stay and thank you for taking the time to write us a review. Our people really do work very hard and are proud of the service we deliver. What you have referenced certainly does not...More

Reviewed 2 weeks ago via mobile

Second visit and stayed in club suite. Again, staff focused and pleasant. They made some alterations on lobby floor which I thought looked a little tacky but despite club lounge being extremely busy on the weekend it adds so much more. The suite was extremely...More

Thank 367adriank
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 5 days ago

Dear Adrian, Great to have you back again and thank you for the perfect rating! We sincerely appreciate the kind comments on our people and property. Indeed, part of the lobby area has been hoarded due to the exciting renovations of our new restaurants and...More

Reviewed 2 weeks ago via mobile

One night at the Pan Pacific. The beginning: The lift from the car park to the hotel was covered in graffiti and in a dark, smelly corner, not a good first impression. Check in was quick and friendly. The room: Had booked a river suite...More

Thank maryqueenofcats
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 1 week ago

Dear maryqueenofcats, I am sorry we did not meet your expectations on some aspects of your stay. Certainly, it is through constructive feedback like yours that we are able to improve - thank you for taking the time to write us a review and thank...More

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Questions & Answers
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14 August 2018|
AnswerShow all 3 answers
Response from David S | Reviewed this property |
Floor 5,6,7,8. Some have river views. You can book one for an extra charge. However the river is only just a few meters down the hill.
michael L
6 August 2018|
AnswerShow all 2 answers
Response from Deb A | Reviewed this property |
Phone the hotel. I traveled from the south west of WA and the check in time was adjusted to suit my needs to just after 1pm. Check out time would probably be later at your request in advance. I cloaked my luggage until after... More
17 May 2018|
AnswerShow all 8 answers
Response from FuffyBecky | Reviewed this property |
Hi I booked and stayed in a club room these a separate rooms with own elevator access on floor 7 and 8 not high but high enough for best view rooms not Premier much better. We ate breakfast every day in the main restaurant... More
Room Tips
"Valet parking is good value"
2 days ago
Read review
"only went for the high tea"
1 week ago
Read review
"Recommend river views."
1 week ago
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"Should i stay here again i would more than likely upgrade"
1 week ago
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US$116 - US$189 (Based on Average Rates for a Standard Room)
pan pacific perth hotel perth
AustraliaWestern AustraliaGreater PerthPerthEast Perth
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