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Mantra on Hay

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883 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra on Hay
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Showing 867: English reviews
Perth, Australia
Reviewed 12 December 2016

Night staff were rude and not very welcoming, the day staff were wonderful as well as the wait staff in the restaurant, breakfast was great, a bit gobsmacked at the $8.10 coffees though... got charged credit card process fee when we used an eftpos card for incidentals and don't even get me started on the parking issue..... won't be staying...

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Helpful?
Thank K6437WWheatherh
Management response:

Dear K6437WWeartherh, Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported from the night team. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. I am a little concerned about your concerned about your comment regarding the...

Mandurah
Reviewed 10 December 2016

Stayed one night. Room was really big - actually a two bedroom apartment. Great kitchen facilities. Only one complaint was that there was a strange smell in the room. It appeared spotlessly clean so we could only conclude that the smell was in the carpet. Breakfast was great and staff were excellent. The parking spaces are very tight so don't...

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Helpful?
Thank Bmmw
Management response:

Dear Bmmw, Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and that you enjoyed the facilities of the hotel and look forward to welcoming you back again soon. Kind regards, Bronwyn Benporath Hotel Manager Mantra on Hay

Province of Barcelona, Spain
Reviewed 10 December 2016

Nice and big rooms, plenty of space. Near the city centre and all the main attractions in Perth. Friendly and helpful staff. The restaurant is good as well. The worst of the place is the cost and the quality of the Wi-FI

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Thank N8312MLdavidg
Brisbane, Australia
Reviewed 8 December 2016

Over for Business. Really good apartment!! My friend became ill and I had to seek a chemist after hours. Jacqui on the front desk was informative and extremely helpful. The gym and pool on the eighth floor was really good to use as well.

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Helpful?
Thank David T
Geraldton
Reviewed 7 December 2016

Great massive 7 people rooms, huge areas for living. Ideal for multiple people or families needing a getaway!! We all found the beds and pillows a bit out dated and hard. However attention to detail was evident with TVs in spa rooms and a lot of mirrors throughout the rooms. Large balcony to use for sundowners with a view of...

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Helpful?
Thank Kathryn C
Reviewed 7 December 2016

Stayed here for 5 nights from Nov 29-Dec 4 and found it to be excellent. Our group was on a family holiday so we took two 2-bedroom apartments and one 1-bedroom unit. My apartment was upgraded to a 2-bed/2-bath unit as they had run out of the 2-bed/1-bath apartments. Everything was clean, the kitchen was functional and the washer/dryer with...

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Helpful?
Thank Faisal S
Management response:

Good afternoon Faisal, Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday. I have passed your comments regarding the couch and the pool to our maintenance manager to follow up on. Kind regards, Bronwyn Benporath Hotel Manager Mantra on Hay

Sydney, Australia
Reviewed 5 December 2016

I found the location very handy and within easy walking distance to most locations. The room quality and service I received over my 2 day stay was excellent. Compared to many overrated places I have stayed at higher room rates the Mantra on Hay was a breath of fresh air

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Helpful?
Thank davidgH9110IO
Management response:

Dear David, Thank you for taking the time to provide feedback on your recent stay. I will pass your comments onto all team members as positive feedback is always appreciated. We are so glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Bronwyn Benporath Hotel Manager Mantra on Hay

Darwin, Australia
Reviewed 4 December 2016

As per usual, I really enjoyed my stay. The room was very clean and comfortable, with the facilities of the hotel meeting all of my requirements. The upgrade to the dining facilities are really nice and create the right atmosphere. I will of course be returning and again be treated in a welcoming manner with professionalism and courtesy in abundance.

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Helpful?
Thank 552CarlD
Management response:

Dear CarlD, thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and the new look restaurant. We look forward to welcoming you back again soon. Kind regards, Bronwyn Benporath Hotel Manager Mantra on Hay

Coffs Harbour, Australia
Reviewed 3 December 2016

Spacious, well appointed and spotless apartment. Prefer to stay at Mantra as a rule. Staff were very pleasant and welcoming and nothing was too much trouble. Centrally located in the cbd but pleasantly quiet.

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Helpful?
Thank 555katherinew
Management response:

Dear Katherine, Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed the apartments and the quiet surroundings of the hotel. We look forward to welcoming you back again soon. Kind regards, Bronwyn Benporath Hotel Manager Mantra on Hay

Melbourne
Reviewed 2 December 2016

Great variety of configurations 2-3 beds all very well presented staff particularly helpful "all of them " .We arrived late and were very well looked after , as we were at breakfast .Interesting as our first two bedroom apartment was already occupied as there was pocket change, a boarding pass a shirt on the table ! Someone was sleeping in...

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Helpful?
Thank SiChown
Management response:

Dear SiChown, Thank you for taking the time to provide feedback on your recent stay. I regret the inconvenience you have reported when accessing your first apartment and we will certainly address this with all Team Members. This is not up to our usual standard and I apologise for any disruption you may have experienced. We are pleased to hear...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Conveniently located on the eastern side of Perth's CBD, perfect for business and leisure travellers alike. Located on the eastern side of Perth's CBD, Mantra on Hay Perth is close to several of the city's major local attractions. Mantra on Hay Perth offers guests Hotel Rooms and 1 & 2 bedroom apartments all stylish and well-appointed with some featuring private balconies. Apartments have fully-equipped kitchens, bathroom and laundry facilities, lounge and dining areas. Guests will enjoy the on-site leisure facilities including a rooftop swimming pool and gym equipment. Cornerstone Bar & Kitchen is conveniently located onsite and is open for breakfast, lunch and dinner daily. If multicultural cuisine and vibrant bar and nightlife are on your wish list, you will also find Perth's burgeoning dining precinct a short stroll away. Mantra on Hay Perth is an ideal base for business and leisure travellers visiting the lively city of Perth. Haig Park, the WACA cricket ground, Gloucester Park, Burswood Casino, the sparkling Swan River and lush Queens Gardens are all within easy reach as are Wellington Square and a host of boutique stores for premier shopping. Ideally located near Perth's CBD and tourist attractions, Mantra on Hay Perth is the perfect place to spend a relaxing break away or convenient base for business. ... more   less 

Additional Information about Mantra on Hay

Address: 201 Hay St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth
Price Range: €95 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra on Hay 4.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Mantra On Hay Perth
Mantra On Hay Hotel Perth
Hotel Style:
#21 Family Hotel in Perth
#26 Luxury Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on Hay staff and other travellers.
3 questions
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Questions? Get answers from Mantra on Hay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher room if possible”
 of 5 bubbles Kimistyle13, 19 Feb 2017 | Read review
“2nd floor was good”
 of 5 bubbles T3149XNsusanw, 9 Feb 2017 | Read review
“Perhaps are room not facing hay street may experience less noise from pub across the road.”
 of 5 bubbles Grace4760, 16 Dec 2016 | Read review
“8th floor rooms share floor space with the pool/gym”
 of 5 bubbles , 6 Dec 2016 | Read review
“any room with a balcony”
 of 5 bubbles 854rif, 28 Nov 2016 | Read review
5 of 5