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Four Points by Sheraton Perth

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#24 of 79 Hotels in Perth
Certificate of Excellence
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Four Points by Sheraton Perth
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887 Reviews from our TripAdvisor Community

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Showing 846: English reviews
Perth
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here for three nights on a quick trip to perth. Friendly, helpful staff. It makes such a big difference when the staff are nice. Room was very nice, soft pillows and nice sheets. The bar downstairs is great, very laid back and a good spot to have a drink before going out. Didn't try the food. Would definitely stay... More 

Helpful?
Thank Chris B
Singapore, Singapore
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

Was on a business trip and found some time in the evening before taking the flight next morning. Very conveniently located, walkable to central station and easy access to bars and restaurants (plenty!!) in the vicinity. try the factory outlet mall 200 mts away from the hotel.

Helpful?
Thank Prabhakar-Singapore
Warrington, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

This hotel is in a good city centre location. The rooms are clean and fairly big. Breakfast offers a good selection. We had a quiet room onto the back of the hotel. It could be noisy if you had a room overlooking the front as it faces an arena. All in all it is a standard, average hotel that served... More 

Helpful?
Thank angelaryrie
England
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I'm pretty loyal to Starwood Group hotels because I like the rewards programme. It's normally business but this time it was for a work function and rooftop movies. Rooms are OK and beds very comfortable as always. Complimentary breakfast was nice in The Eatery. I'll stay there again but it is expensive now by Perth standards. This was more than... More 

Helpful?
Thank Arcticcircle
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Arcticcircle, Thank you for your on-going loyalty to the Starwood Group hotels and for taking the time to provide us with your online feedback regarding your recent stay with us. I am delighted to hear that you had an overall pleasant stay with us. Your feedback will be shared with our team. We look forward to welcome you back... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Great city location, opposite Perth Arena. Staff are superb, efficient, friendly with close attention to detail. We received free room upgrade, membership for loyalty programme explained, complimentary water, bottle of bubbles and macaroons. Lovely touch! The room was very comfortable, nice features in bathroom with products available to use. We enjoyed a cold drink in bar with extensive beer range... More 

Helpful?
Thank PrincessHaze
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear PrincessHaze, Thank you for your great online feedback. It is always a pleasure to hear that our guests have had a comfortable and memorable stay with us and were well looked after by the team. Rest assured that your positive comments will be shared with our team members. We look forward to welcome you both back at the Four... More 

Qualicum Beach
Level Contributor
173 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 1 week ago via mobile

Living in hotels & Platinum SPG member I will start with positives. Great location if your visiting for an event in Perth arena, it's across the street. Door staff & especially concierge are some of the best. Sarah & team almost guess what you need before asking. But that's it, this is a very tired hotel. Old rooms with old... More 

Helpful?
1 Thank Redrooster52
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Redrooster52, Thank you for taking the time to share the gift of your online feedback regarding your recent stay with us. My team and myself are disappointed that we did not meet your expectations during this stay with us and please accept my sincere apologies once again. I am glad though that we had the opportunity to meet and... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I stayed for two weeks here and I have experienced with Sheraton hotels in three cities: Dubai, Perth and Houston. In Perth, the hotel service is the most disappoint one. The room cost is the most expensive but the quality is limited. There's no coffee, drinking water or something simple like sewing kit available in the room. You need to... More 

Helpful?
Thank Sarah C
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Sarah C, Thank you for taking the time to provide us with the gift of your feedback regarding your recent stay with us. My team and myself are very disappointed that we did not meet your expectations during your recent stay with us. Your feedback is much appreciated and will only help improve our services to our guests. You... More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I've stayed at Four Points at other locations before and they are usually fine, but this one really stands out as poor brand quality control. I was staying here initially for the SPG points. Nevermind that the rooms are dated, the colour scheme a depressing dank green, and bathroom strangely laid out- it's at least clean and the bed comfortable... More 

Helpful?
1 Thank CT101_10
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear CT101_10, Thank you for sharing the gift of your feedback. My team and myself are very disappointed that we did not meet your expectations during your recent stay with us. Your feedback is much appreciated and will only help improve our services to our guests. Please do not hesitate to contact me personally and kindly accept my sincere apologies... More 

Perth, Australia
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Ended up staying here as my apartment was being renovated. Due to a quirk of checking in on a quiet day (Sunday) got a nice upgrade (even got the chocolates of the bloke who was supposed to have the room - yummy). As someone who travels a fair bit for work the room meets the needs for desk / powerpoint... More 

Helpful?
Thank koroua
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear koroua, Thank you for your great online review regarding your recent stay with us. I am delighted to hear that you thoroughly enjoyed your stay and rest assured I will share your feedback with my team. We look forward to welcome you back at the hotel soon. Yours sincerely, Sean Raine General Manager More 

Sydney, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I booked this hotel on line and it wasn't until later in the month that I realised my booking was pre booked, non cancellation and non refundable. For a business traveller with plenty of movement in calendar appointments this is unacceptable. When I arrived at the hotel I was told that the $295 per night, non cancellation, non refundable stay... More 

Helpful?
Thank Deb B
FourPointsPerthGM, Manager at Four Points by Sheraton Perth, responded to this review

Dear Deb B, We pride ourselves on delivering a memorable hotel experience during your travels. We have unfortunately fallen short of that goal. Please accept our sincere apologies for the inconveniences experienced during your stay. I have shared your valued feedback with the appropriate hotel team to ensure that this remains an isolated issue and is corrected moving forward. As... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Four Points by Sheraton Perth offers a great location near the Central Business District. We are close to the heart of the city and its many attractions, parks, and sporting events. Perth's airports are within 30 minutes by car, and our location provides direct freeway access.SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 

Additional Information about Four Points by Sheraton Perth

Address: 707 Wellington Street, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth
Price Range: €76 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Four Points by Sheraton Perth 4.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Citigate Perth Hotel Perth
Citigate Hotel Perth
Perth Citigate Hotel
Hotel Style:
#6 Family Hotel in Perth
#15 Romantic Hotel in Perth
#23 Luxury Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Perth staff and other travellers.
9 questions
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Cleveland, Ohio
over a year ago
over a year ago
Singapore, Singapore

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Questions? Get answers from Four Points by Sheraton Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor onto the back”
 of 5 bubbles angelaryrie, 1 Dec 2016 | Read review
“Find an alternative hotel in Perth”
 of 5 bubbles 120debb, 20 Nov 2016 | Read review
“No idea as all rooms seem to have the silly bathroom arrangement”
 of 5 bubbles AubreyP695, 29 Oct 2016 | Read review
“go somewhere else”
 of 5 bubbles 819lesa, 21 Oct 2016 | Read review
“Rooms towards the back of the hotel are more quiet”
 of 5 bubbles souths70, 12 Oct 2016 | Read review
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