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Sheraton Melbourne Hotel

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Traveller (460)
Room & Suite (359)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent59%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“terrace bar”(46 reviews)
“spg member”(27 reviews)
“collins street”(78 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
We look forward to welcoming you to the Sheraton Melbourne Hotel, where you'll find everything you need for a memorable business trip or leisure stay. Our neighbourhood has it all. We're located at the Paris end of the Central Business District, offering easy access to dynamic shopping...
Offers from Sheraton Melbourne Hotel
Special Offer: Escape the Winter
Hotel deals
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Location and contact
27 Little Collins St, Melbourne, Victoria 3000, Australia
Hotel website
7 km to Avalon Airport
560 restaurants are within a 0.5 km radius
0.6 km from Flinders Street Station
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)
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Traveller rating
571
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37
15
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571
305
75
37
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1 - 5 of 1,003 reviews
Reviewed yesterday via mobile

We bought a package deal for our parents which included 2 massages and bfast. My parents had to move their booking to the following weekend and told their 2 massage booking would go to 1. Bit of a joke when the package we bought included...More

Thank Laura B
Hotel's Favourite
Reviewed 7 May 2018

This hotel is like our second home as we are in Melbourne all the time! The staff are always polite and always welcome us back! The position is amazing as there are some great restaurants and bars in walking distance from the hotel. City centre...More

Review collected in partnership with this hotel
1  Thank Chris456789
Response from GM-SMH, General Manager at Sheraton Melbourne HotelResponded 9 May 2018

Dear Chris456789, Thank you very much for such a kind review. I am delighted to read that you enjoyed your stay with us and that we can be your second home when in Melbourne. I do hope we have the pleasure of welcoming you back...More

Reviewed yesterday

endured a 20 min checkin experience with staff being disorganised, moving me from one queue to another, computers not working and then moving others in front of me.. not smart. There were only 6 people to checkin.. finally after complaining they got to work! I...More

Thank pathogens
Reviewed yesterday

The staff where excellent, always helpful. We had a spa treatment, which was to die for. It was the birthday package. Friendly staff. Easy to get the princess theatre. Plenty of places to enjoy a meal.

Review collected in partnership with this hotel
Thank Bakesl
Reviewed yesterday

Excellent friendly, helpful staff. Central location, close to free tram service. loved the lap pool and excercise room. Restaurant was clean, accommodated dietary needs with friendly wait staff. Manager receptive and responsive to temperature in the pool area

Review collected in partnership with this hotel
Thank Patricia B
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$173 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (460)
Room & Suite (359)
Dining (105)
Pool & Beach (26)
Amenities (26)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
Jess G
25 April 2018|
AnswerShow all 5 answers
Response from Lance R | Reviewed this property |
I’m not sure contact the hotel
0
Votes
Erika M
12 August 2017|
AnswerShow all 8 answers
Response from SheratonMelbourneGM | Property representative |
Hi Erika M, Sheraton Melbourne Hotel is located within the CBD's free tram Zone. The closest tram stop is located a 1 minute walk from the hotel entrance on Spring Street, with other nearby stops located on Collins Street... More
0
Votes
Ausduo12
22 May 2017|
Answer
Response from SheratonMelbourneGM | Property representative |
Hi Ausduo12, Our Deluxe Rooms are located on levels 8 - 14, whereas our Grand Deluxe Rooms are from floors 11 - 14 and feature enhanced views of the city and Treasury Gardens. Our in-house reservations team would be more... More
0
Votes