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Sheraton Melbourne Hotel

952 reviews
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Traveller (417)
Room & Suite (326)
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Overview
  • Excellent59%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“terrace bar”(43 reviews)
“spg member”(23 reviews)
“collins street”(75 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Sheraton Melbourne Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)Write a Review
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1 - 5 of 908 reviews
Reviewed yesterday

Its location is unbeatable. It is so convenient, next to tram stations, subway, cafes, restaurants etc. We stayed there for 6 days in a row. Room is quiet and clean. Washroom is relatively large compared to the sleeping area. Beds are cozy, but blankets are...More

Thank Viv Y
Hotel's Favourite
Reviewed 12 January 2018

I came with my family and it was amazing . The room was beautifully decor very modern . The seafood buffet was so fresh compare to other hotels I have been . Finally the desserts buffet was amazing from the lemon tart , delicious macaroons...More

Review collected in partnership with this hotel
Thank Lavanille123
Response from SheratonMelbourneGM, General Manager at Sheraton Melbourne HotelResponded 14 January 2018

Dear Lavanille123, Greetings from Melbourne! Thank you for sharing your kind feedback from your stay. We are pleased you enjoyed your time at our Hotel and thank you for the comments relating to your dining experiences with us. We look forward to your return when...More

Reviewed yesterday

Can’t fault this. Away from the hussle and bustle but near to eerything. Wonderful rooms, lovely bar, attentive and polite staff. You’d miss this hotel if you didn’t know it was there. A regular haunt for me and wouldn’t look elsewhere.

Review collected in partnership with this hotel
Thank nicksmith2018
Reviewed 2 days ago

We would like to thank the staff from Sheraton Melbourne Hotel, Lt Collins St. Both my girl and I dined at the Sheraton to cerebrate our 20th Anniversary, on arrival we were welcomed and seated, the girls and guys that waited on us were "First...More

Thank DucatiSPS
Reviewed 3 days ago via mobile

Overall, this is an average hotel in the city center. If location is what you are after, you can step out and the city is at your feet. Rooms are basic, breakfast mediocre, though staff is friendly and accommodating. As an SPG member, the Sheraton...More

Thank Brian M
Response from SheratonMelbourneGM, General Manager at Sheraton Melbourne HotelResponded 3 days ago

Dear Brian M, Thank you very much for taking the time to share your feedback from your recent stay with us . We very much value your patronage as an SPG member and were sorry to hear you did not completely enjoy your room or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$186 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$186 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (417)
Room & Suite (326)
Dining (91)
Pool & Beach (23)
Amenities (26)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
Erika M
12 August 2017|
AnswerShow all 8 answers
Response from SheratonMelbourneGM | Property representative |
Hi Erika M, Sheraton Melbourne Hotel is located within the CBD's free tram Zone. The closest tram stop is located a 1 minute walk from the hotel entrance on Spring Street, with other nearby stops located on Collins Street... More
0
Votes
Ausduo12
22 May 2017|
Answer
Response from SheratonMelbourneGM | Property representative |
Hi Ausduo12, Our Deluxe Rooms are located on levels 8 - 14, whereas our Grand Deluxe Rooms are from floors 11 - 14 and feature enhanced views of the city and Treasury Gardens. Our in-house reservations team would be more... More
0
Votes
antonialivestotravel
29 April 2017|
AnswerShow all 5 answers
Response from SheratonMelbourneGM | Property representative |
Hi antonialivestotravel, Besides the hotel public areas (Ground Floor, Level 1, Level 2, Level 3) you will need a key card to access each guest floor and bedroom. We have very strict security policies in place for the... More
1
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123
Room Tips
"Try for a balcony."
Read review
"If you enjoy seafood, and a vast variety of international meals with Silver Service, try the "Sheraton..."
Read review
"The general staff were very pleasant, and no I would not use this hotel again"
Read review
"Very modern"
Read review
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