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Arrow On Swanston

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Traveller (78)
Room & Suite (20)
Business Centre & Event Rooms (3)
Overview
488 Swanston St Carlton, Melbourne, Victoria 3053 Australia See on map
AMENITIES
Internet
Parking
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Fitness centre
Kitchenette
3.5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (312)
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All reviewstram stopfree tram zonequeen victoria marketsserved its purposemelbourne central stationseparate roomsstate librarysmall kitchenettetwin roomstreet mallper nightcbd areaminute walkstaff at receptionreception areawould definitely stay here againbed was very comfortable
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1 - 5 of 297 reviews
Reviewed 2 weeks ago via mobile

The location of this hotel is quite nice, close to the RMIT campus, state library, and one of the main streets: Swanston. The walk to the river is just 20min, the olympic park and Rod Laver area around 30min, and convenience stores/supermarkets are very close...More

1  Thank Léon o
Reviewed 19 July 2018 via mobile

Good location, poor service from reception staff, room smelt of smoke despite it being a non smoking room. Foyer under reconstruction, only one lift available. No direct access to car park. Had to go onto street, through next building, into back alley and then walk...More

1  Thank mello1274
Response from Arrow M, Front Office Manager at Arrow On SwanstonResponded 7 August 2018

Dear Guest, Thank you for taking the time to provide feedback about your recent stay. We apologise for the inconvenience caused due to the lobby renovation. Your feedback is valuable to us. Rest assured that we will take action on this. We hope to see...More

Reviewed 12 July 2018 via mobile

Stayed here and was very happy with the service given by the staff. The room was very clean and comfortable. It was a small room but this suited me to the ground. They have been doing extensive renovations for many months now and are not...More

1  Thank Bernard G
Response from Arrow M, Front Office Manager at Arrow On SwanstonResponded 7 August 2018

Dear Bernard, Thank you for staying at Arrow on Swanston. We are glad that you enjoyed your stay. Thank you for the great feedback. We look forward to seeing you again in the near future. Kind Regards, Front Office Manager

Reviewed 27 June 2018

Apartment was clean and tidy, but very small and with very basic accessories. However, given location and convenience of a very moderately priced car park, its good value. External noise can be an issue if staying on the lower floors, particularly in the early morning....More

1  Thank TBownAdelaide
Response from Arrow M, Front Office Manager at Arrow On SwanstonResponded 7 August 2018

Dear Guest, Thank you for staying at Arrow on Swanston. We are glad that you enjoyed your stay. We look forward to welcoming you again in the near future. Kind Regards,

Reviewed 16 June 2018

Just had a 3N stay here. Pros: - Good location - Affordable rate (but better options in other platforms) - daily room service (only change towels and toiletries) Cons: - No free wifi cos I didn't book directly on their website (all my other bookings...More

1  Thank michelleglu
Response from Arrow M, Front Office Manager at Arrow On SwanstonResponded 7 August 2018

Dear Michelle, Thank you for taking the time to provide feedback about your recent stay. We apologise for all the inconvenienced caused. Your feedback is valuable to us as this will help us to improve our service. We will certainly take actions on those feedback....More

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About
Description
Located on Swanston Street, Arrow on Swanston offers comfortable, convenient and value for money serviced apartments ranging from studio, one and two-bedroom apartments to fit the single traveller, couple or the ...More family. Our self-contained 3.5 star self-rated serviced apartments are fully furnished with modern amenities to suit your needs. Arrow on Swanston is perfectly situated in the heart of Melbourne, surrounded by entertainment, tourist attractions and sporting venues. Having tram stops just outside our doorstep allows easy access to anywhere in Melbourne. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Free Internet
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
85
Price range
US$54 - US$120 (Based on Average Rates for a Standard Room)
Also Known As
Arrow On Swanston Melbourne
Location
Australia > Victoria > Melbourne
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
85
Price range
US$54 - US$120 (Based on Average Rates for a Standard Room)
Also Known As
Arrow On Swanston Melbourne
Location
Australia > Victoria > Melbourne
Photos
Traveller (78)
Room & Suite (20)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
mcr4evanow1
2 January 2018|
Answer
Response from Lenny T | Reviewed this property |
It's AUD18 per day if I can still remember correctly.
0
Votes
Jade1109
29 December 2017|
AnswerShow all 5 answers
Response from milkmeister | Reviewed this property |
$100 when I stayed there. They should have had to pay ME a bond for staying there...
2
Votes
CherasLawrence
19 December 2017|
Answer
Response from crazee4food | Reviewed this property |
I think if you inform the hotel in advance of your ETA, I'm pretty sure they will assign staff to be on duty to assist with your check in.
0
Votes
Room Tips
"If possible choose higher floors away from street and alley noise."
Read review
"dont stay here"
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"Don't get a studio apartment!"
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"There are plenty of options in the city, which would be better than this place."
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