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Crown Promenade Melbourne

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#23 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,281 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 2,189: English reviews
Howlong, Australia
Reviewed 9 November 2015

Great Location in Southbank and easy access to the crown complex and southbank shopping. The rooms are a modern and nice, a little small for me but still way ahead of many other hotels in Melbourne of the same rating. The pool , gym area is a bonus and really enjoyed the steam room and sauna.

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Thank gojoo
Melbourne
Reviewed 2 November 2015

So much to do around Crown Promenade, fantastic restaurants, sites, close to Melbourne CBD to do plenty of shopping. Something to do for everyone. I live in Melbourne suburbs and like to stay in the City every couple of months to meet up with friends.

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Thank tan-daz
Perth, Australia
Reviewed 30 October 2015

We stayed here on two occasions in the same week, the first part for 3 days then moved to a different hotel for 2 days before coming back for another two days. We managed to get a great rate on a studio room via my Coles corporate card and the room was fantastic, the bed was so comfy and the...

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1Thank colesclan
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to write such a detailed and positive review of the hotel. It’s delightful to read that you had an enjoyable stay and that you will return – we pride ourselves on making our guests feel welcome from the moment you arrive. The Studio room is a lovely room, larger than a Standard room for...

Perth, Australia
Reviewed 27 October 2015 via mobile

Really nice hotel but nothing standout. Good pool and decent gym. Breakfast buffet is good but a bit squished. I've stayed at the Metropol a few times as well and given the choice I would personally choose the, the pool is nicer and hotel is a bit 'funkier'.

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Thank Duncan M
Reviewed 25 October 2015 via mobile

2012 was my first time in Asutralia. Stayed in Melbourne for 3 nights to attend a business conference. T'was a great experience for me. Crown Promenade made it to reality. Great window view. Big room. With nice bed, blancket and pillows. Establishments with no security guards always amuses me. But dont leave valuables, like dollars inside your room. I lost...

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Thank benjie_dorango
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Dear Mr Dorango, Thank you for taking the time to write a review about your stay at Crown Promenade. I was disappointed to learn of your experience and was hoping you could call us on 03 9292 8160 at your convenience as we’re having trouble locating details you have mentioned from your visit in 2012 and we'd very much like...

Brisbane
Reviewed 24 October 2015

Very good quality service, big rooms with big beds and huge, soft pillows. Like lying on a fluffy marshmallow. Good range of TV stations, stocked minibar at ok prices. Bathroom is not totally private as the WC door was frosted glass and there was a large space looking into the bed area. The breakfasst was beauriful with an excellent range...

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Thank Galvo1
Sydney, Australia
Reviewed 23 October 2015

Good overall hotel but does feel a bit like the poor cousin to the main Crown Hotel. Charging $5 for a water in the room is outrageous and overall is expensive. Location to the city is ok (short but nice walk) and location to the great Crown Complex of top shops, restaurants and casino is great. Conference facilities are excellent.

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Thank Stephen A
Brisbane, Australia
Reviewed 20 October 2015 via mobile

Crown promenade has great rooms and also it has access to it famous crown casino....the rooms are great and also breakfast spread at the mesh restaurant is too good....my company has arranged for employee stay many times and it is always a pleasure to stay there...

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2Thank Neeraj G
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your recent stay with us. It was a pleasure reading your 5 star review and we noted with appreciation that you found us to be a “Great hotel” with a breakfast you enjoyed. We appreciate your return patronage and hopefully we’ll see you again in the near future. Sincerely Greg Moore General Manager

Toronto, Canada
Reviewed 16 October 2015

Great location and high end hotel with spacious rooms and a great bathroom and huge shower (also good for hanging laundry!). Staff were very helpful. Close to downtown and the Melbourne Tram Car Restaurant stop.

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2Thank Pat V
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific comments! We love the fact that you enjoyed your stay with us and appreciate your comments – “excellent hotel and location” and “staff were very helpful” as all of our team strive every day to make sure our guests have a memorable stay. We hope to welcome you back soon. Sincerely Greg Moore General Manager

Adelaide, Australia
Reviewed 15 October 2015 via mobile

The Crown Promenade is the hotel to stay in when travelling to Melbourne. Centrally located. Fantastic staff who are only too pleased to help you enjoy your stay. Amazing views - especially if your in the higher river facing rooms. Quality room service delivered promptly. Highly recommend. I will definitely go back.

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Thank sharon w
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the 5 star review from your recent stay with us. It is wonderful to read you encountered “fantastic staff who are only too pleased to help you enjoy your stay” – high praise indeed which will be appreciated by our Team. As you’ve pointed out we have uninterrupted views of the city or across towards the bay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: €152 - €384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
25 questions
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Singapore
7 months ago
Adelaide, Australia
4 months ago
10 months ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are very spacious”
 of 5 bubbles louiserN9740QK, 20 Mar 2017 | Read review
“Any high floor above 12 on the city side will probably give you a nice city view”
  • Level 16
 of 5 bubbles MarisaH237, 16 Mar 2017 | Read review
“Higher floor rooms will have good view”
 of 5 bubbles MeherK2016, 13 Mar 2017 | Read review
“Sign up to the Signature Club prior at Crown and get upgraded to a higher room.”
 of 5 bubbles OJJoey81, 12 Mar 2017 | Read review
“stay on top floors.”
 of 5 bubbles fionaa566, 11 Mar 2017 | Read review
5 of 5