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Crown Promenade Melbourne

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Traveller (784)
Room & Suite (404)
Pool & Beach (39)
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Overview
  • Excellent55%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“mesh restaurant”(38 reviews)
“tonic bar”(29 reviews)
“corner king room”(31 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,683)
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1,361
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189
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1,361
916
189
51
55
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All reviewsmesh restauranttonic barcorner king roomcasino complexyarra riverfloor to ceiling windowssouth bankvalet parkingroom serviceeasy accessmodern hotelcity viewshort walkbuffet breakfaststandard roomgreat roommini bar
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601 - 605 of 2,572 reviews
Reviewed 2 October 2016

Stayed at Crown Promenade for 7 nights on my trip to Melbourne. The service from check-in reception, to the concierge service to the valet service were top notch. The concierge were very helpful in recommending places for tours and provided good advices. Had a room...More

Thank Annabel L
Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 10 October 2016

Thank you for your excellent review, Annabel. I was delighted to read that you enjoyed your seven nights at Crown Promenade Melbourne. We place a high importance on providing exceptional service, so it was particularly pleasing to note that you found the front desk, concierge...More

Reviewed 2 October 2016

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Reviewed 2 October 2016 via mobile

I stayed in Crown Promenade for three days and when you're going in a place like this more or less you know what to expect. The place is really huge and good. Really I couldn't see all of it. Well of course is clean and...More

Thank Nick E
Reviewed 2 October 2016

Despite the fact that I was in Melbourne for work staying at the Crown Promenade made it a very pleasant experience. The rooms are large and comfortable, suspect most have good views. Breakfast was tasty and service all over the hotel was great. Links to...More

Thank lewisam
Reviewed 2 October 2016 via mobile

Stayed 1 night with 8 year old son. Easy check-in. Awesome non-smoking room but the corridors reeked of smoke. Pity the laser tag and arcade were closed for renovations, my son was bored and resorted to tv. Not a place to stay if you want...More

Thank Jcachete
Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 4 October 2016

Thank you for taking the time to review your recent stay with us. Whilst it was great to read you found the room to be "awesome", I was naturally disappointed to learn of the issues experienced during your stay. Please accept my apologies for the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
US$171 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#27 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$171 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#27 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (784)
Room & Suite (404)
Pool & Beach (39)
Dining (35)
Amenities (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
lotsoffamilytravels
15 June 2018|
Answer
Response from CrownHotelsGM | Property representative |
Thank you for your question. For guests paying with cash, EFTPOS or debit card, upon check-in, a payment for accommodation is required in full (if not prepaid), plus an additional $200 per night. Corner King rooms are... More
0
Votes
Kelli F
18 March 2018|
AnswerShow all 6 answers
Response from CrownHotelsGM | Property representative |
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability... More
0
Votes
Brant and Diann... M
17 January 2018|
AnswerShow all 14 answers
Response from AnneBne | Reviewed this property |
Yes there is Hairdryers in the room
0
Votes
Room Tips
"higher the better"
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"City view ask"
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"Ask for a high floor with city view!"
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"Higher Floors for best views"
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