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Crown Promenade Melbourne

Booking.comUS$160*
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#24 of 159 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,323 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 2,229: English reviews
Balanga City, Philippines
Reviewed 4 March 2016 via mobile

The hotel is nice with big rooms and beautiful views of the yArra river. It is connected to the other crown hotels, food court and casino. It is near the convention center, DFO South wharf (shopping outlets!), and trams. The service was superb too. We enjoyed the indoor heated pool.

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Helpful?
Thank Lenglu
Perth, Australia
Reviewed 29 February 2016 via mobile

Stayed here for the weekend with the family - having stayed here a few times on business. A great location opposite the Crown towers and you do get a better room rate. Whilst not as plush as the Tower rooms they are still very well appointed, clean and spacious. Friendly service from all staff I encountered. Would return in a...

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Thank aussieabr0ad007
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to review your recent stay with us. We were delighted to learn you had an enjoyable weekend getaway with the family. The resort has a number of entertainment options for all ages, including cinemas, bowling, laser skirmish and Galactic Circus, Australia’s largest indoor interactive theme park. Your kind words about our friendly service will...

Melbourne, Australia
Reviewed 28 February 2016 via mobile

I have stayed at the Promenade on previous occasions and have always enjoyed my stays. From the minute you pull up (if you have valet parking) the staff are friendly and accommodating. There were three of us and the two queen beds were great. I love the linen and pillows. I've given been given one of their pillows by my...

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Thank Lynette W
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your experience with us, Lynette. It sounds like you and the girls had a great time. Our twin rooms with 2 queen beds are a convenient option for friends and families, and if more space is required we also have interconnecting rooms available. The linen and bedding also receive a number of positive comments and are...

Szeged, Hungary
Reviewed 27 February 2016 via mobile

Bright, clean and comfortable well appointed room. Tea and coffee making facilities, would have loved a bath in my room. Great for couples and business. Very quiet. Staff very helpful and polite. First time stay at Crown, will definitely be back. Thank you.

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Thank Traceyf06
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific 5 star review, Tracey. It's great to hear that you found your room to be “bright, clean and comfortable”, a credit to our housekeeping team who work tirelessly to achieve the high standards we strive for. Many of our first-time guests are surprised at how quiet the rooms are for a city hotel – exactly...

Hong Kong, China
Reviewed 26 February 2016 via mobile

Been enjoying my nights here during my Melbourne stay. Room was spacious, spectacular view of Melbourne City, friendly staff, comfy bed, prime cbd location, lots of eateries, casino around. Very glad i have booked here for my short vacation back then.

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Thank Jocy L
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific 5 star review! We are very appreciative of your kind words and delighted to read that you had an enjoyable stay during your time in Melbourne. Thank you for the recommendation and hopefully we’ll see you again soon. Sincerely Greg Moore General Manager

London, United Kingdom
Reviewed 26 February 2016

We stayed here for our 10th wedding anniversary, expecting perfection. But that was far from the case. We were greeted at check-in with signs saying credit cards have a surcharge applied. Breakfast is NOT included. And the whole experience a bit of a disaster, with reasons why the could not accommodate simple requests. I was expecting to be able to...

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1Thank Greg Q
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for taking the time to post some feedback about your stay with us. Firstly, let me apologise for the shortfalls in service you received. I was particularly disappointed to learn that your Signature Club card rate was not booked or honoured, as this should be the first question asked by our Reservations agent when bookings are made directly...

Ballan
Reviewed 25 February 2016

We arrived before check in time and was hoping to leave the car and bags so we could go out for the day but upon arrival we were checked in straight away and went directly up to our room. The room as always was neat and clean. I really enjoy the beds here, they are at my comfort level. The...

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Thank Beckinoz
Mona Vale, Australia
Reviewed 25 February 2016

It seems to always be a quality experience when staying at Crown and this time was no different. Awesome property, lovely rooms which are well serviced, great locale, good food and best of all excellent service from the staff. Strongly recommend.

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Thank KarlSice
CrownResorts, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the fabulous 5 star review! We love to read that you always have a “quality experience” and that you find us to be an “awesome property…with excellent service from the staff” – very high accolades indeed which will be shared with our wonderful team. Thank you again for the positive review and we look forward to welcoming...

Canberra, Australia
Reviewed 25 February 2016 via mobile

Stayed two nights while working away and really enjoyed it. The room was a good size, had two beds and a great bathroom. Breakfast downstairs was ok, had better and had worse. Staff all friendly. The gym was also very limited but I would definitely stay again.

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Thank BT_001_BT
Reviewed 24 February 2016 via mobile

We loved our 3 night stay at Crown Promenade. The room was very neat, clean and well laid out. We had great views across the southbank, and everything was only a short walk away... trams, restaurants etc. The southbank walk was fantastic, which is full of eateries and bars. We will certainly stay at Crown again.

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Thank Don C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: €148 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
25 questions
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Singapore
8 months ago
Adelaide, Australia
5 months ago
11 months ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have great views”
Loveagreathotel, 25 Apr 2017 | Read review
“It appears this hotel hosts lots of convention goers.Ask for a quiet floor or large window looking over the river.”
jbakker, 20 Apr 2017 | Read review
“Our room was high up with average room to the back of hotel. No noise.”
bogaz1, 18 Apr 2017 | Read review
“Best views - we had a room with view of city ( not the river) and it was very spectacular.”
elmatroskie, 7 Apr 2017 | Read review
“The higher up the better for the beautiful views.”
Yalooka, 31 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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