We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crown Promenade Melbourne

Show Prices
#23 of 158 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crown Promenade Melbourne
Crown Promenade Melbourne
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,281 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crown Promenade Melbourne
See the most recent reviews
Showing 2,189: English reviews
Melbourne, Australia
Reviewed 1 week ago via mobile

I have visited Crown many times with friends as I live here. It is a great place to come with friends/family. It has high end and casual restaurants, luxury stores, food court and cinema. A must see for anyone visiting Melb :)

 Report
Helpful?
Thank melbgirl26
Sydney, New South Wales, Australia
Reviewed 1 week ago

In a recent conference group I was booked to stay and participate in the conference. I have never previously stayed at any Crown in Melbourne but have done in Perth. I was excited as my experience in Crown Metropol in Perth was excellent. From the welcome of the doormen to the fluffy room towels, gorgeous pool and excellent gym my...

 Report
Helpful?
Thank Marisa H
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear Marisa H, Thank you for choosing Crown Promenade Melbourne and for your review. I am delighted we managed to exceed your expectations on your recent visit and appreciate your comments regarding our rooms, facilities and in-room dining. We hope to have the chance to welcome you back again soon. Sincerely, Greg Moore General Manager Crown Promenade Melbourne

Mumbai (Bombay), India
Reviewed 1 week ago

Excellent service, great staff, hearty breakfast, made sure we got our share of hindu vegetarian breakfast for our length of stay when at the hotel. The chef was very kind to serve us sandwiches in the morning ince we couldn't eat much off the buffet. Great location, right in the heart of the city and an internal connection to the...

 Report
Helpful?
Thank MananK18
Dhahran
Reviewed 1 week ago

Had our Puckapunyal reunion, (ex-army), and we had the best time there. From the check in to check out the staff were fantastic.They really took the time to make our stay fun. From Daniel, Drew and Mike and Sam, they were the best. I absolutely love staying there as it is handy to lots of venues and it is situated...

 Report
Helpful?
Thank Floibes
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the five-star review, Floibes. It is always wonderful to receive such positive feedback regarding my hard working team. I will ensure your praises are shared with Daniel, Drew, Mike and Sam who I know will be very pleased to read them. We look forward to your next visit to Crown Promenade Melbourne. Sincerely, Greg Moore General Manager...

Mumbai (Bombay), India
Reviewed 1 week ago

Stayed here for 4 nights. Rooms are spacious and ambiance is good. excellent view of Melbourne skyline from the room. Breakfast options are limited for vegetarians but food is good. Location is great. Service is good. Please carry your own converter for Indian power plugs. strangely they don't keep comb/hair kit. Overall experience is good.

 Report
Helpful?
Thank MeherK2016
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear MeherK2016, We appreciate you taking the time to review your recent stay at Crown Promenade Melbourne. I am pleased to hear that you enjoyed our guest rooms, location and services. We take pride in delivering exceptional guest experiences, and I will be sure to share this feedback with my team. Regarding the adaptors, please note that we do provide...

Melbourne, Australia
Reviewed 1 week ago via mobile

Great location, didn't end up leaving the grounds at all. Food, fun, entertainment is all right at your finger tips. Staff super friendly. Mesh restaurant great. Looking to visit the two other Crown hotels this year to compare.

 Report
Helpful?
Thank Koukli86
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thanks for the five-star review, Koukli86. It sounds like you had an overall fantastic stay with us and I was delighted to read that my team were "super friendly". Our number one priority is to ensure our guests have a relaxing and comfortable stay. We hope to see you back again soon at Crown Promenade Melbourne. Sincerely, Greg Moore General...

Reviewed 1 week ago via mobile

Son bought us a package deal for Xmas found the experience quite good from the valet parking to the king room to the buffet breakfast it was a great night and morning. There's plenty to do within easy reach food shopping entertainment or just relaxing would definitely recommend this experience. Will do this again.

 Report
Helpful?
Thank bourkey30
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Dear bourkey30, Thank you for sharing your review on Tripadvisor following your recent stay with us. We are delighted to hear you enjoyed your stay with us and made full use of our services, including Valet Parking and buffet breakfast at Mesh. Indeed, there are activities for all ages around the hotel and within the wider Crown Complex. We look...

Southbank Victoria
Reviewed 1 week ago

After being to Crown Towers and very disappointed with the service and room, I was sceptical coming to Promenade. However, although we waited 5 minutes for Valet parking (the gentlemen was helping a driver with directions) the greet was quite welcoming after. The reception although not as bright as used to, but still accommodating. We stayed on the 16th floor...

 Report
Helpful?
Thank OJJoey81
Pakenham, Australia
Reviewed 1 week ago

Stayed at the Crown Promenade on a Sunday evening to celebrate our wedding anniversary. Location is excellent. The room was very good, though not a lot to see outside. Bed was comfortable. Overall a good experience with quick access to the Crown restaurant precinct and a short walk to the CBD.

 Report
Helpful?
Thank PakeFrankie
CrownHotelsGM, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for your review, PakeFrankie. I am delighted to learn that you had a pleasant stay with us for your anniversary and that you were pleased with our service, location and guest rooms. We look forward to welcoming you back soon. Sincerely, Greg Moore General Manager Crown Promenade Melbourne

Melbourne, Australia
Reviewed 1 week ago

I really liked this hotel. Its located in a great spot. Easy to walk to the shops, the city, southbank and the Casino. Very nice modern hotel with very clean fresh rooms and facilities. I will stay here again and the price was very good for a large king size room with nice bathroom. No noise and we slept well....

 Report
Helpful?
Thank fiona A

799 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (632)
Viewed
Room/Suite (153)
Viewed
View from Room (82)
Viewed
Dining (8)
Viewed
Hotel & Grounds (65)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (66)
Viewed
Pool/Beach Area (19)
Viewed
Other (238)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (145)
Viewed
Amenities (20)
Viewed
Pool (13)
Viewed
Dining (25)
Viewed
Standard King Room (27)
Viewed
Studio (28)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Crown Metropol Melbourne
#22 of 158 in Melbourne
3,600 reviews
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#3 of 158 in Melbourne
2,114 reviews
Southbank
The Langham, Melbourne
The Langham, Melbourne
#4 of 158 in Melbourne
5,162 reviews
Show Prices
Show Prices
Show Prices
Docklands
Crowne Plaza Melbourne
Crowne Plaza Melbourne
#76 of 158 in Melbourne
1,362 reviews
Quay West Suites Melbourne
#10 of 158 in Melbourne
1,026 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: €152 - €382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, TravelClick, Agoda and getaroom.com so you can book your Crown Promenade Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#7 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
25 questions
Ask a question
Singapore
7 months ago
Adelaide, Australia
4 months ago
10 months ago

See all questions (25)

Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are very spacious”
 of 5 bubbles louiserN9740QK, 20 Mar 2017 | Read review
“Any high floor above 12 on the city side will probably give you a nice city view”
  • Level 16
 of 5 bubbles MarisaH237, 16 Mar 2017 | Read review
“Higher floor rooms will have good view”
 of 5 bubbles MeherK2016, 13 Mar 2017 | Read review
“Sign up to the Signature Club prior at Crown and get upgraded to a higher room.”
 of 5 bubbles OJJoey81, 12 Mar 2017 | Read review
“stay on top floors.”
 of 5 bubbles fionaa566, 11 Mar 2017 | Read review
5 of 5